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  • Night Manager - Boho Club Hotel - 4 DAYS WORK / 4 DAYS OFF
    Night Manager - Boho Club Hotel - 4 DAYS WORK / 4 DAYS OFF
    il y a 2 jours
    Temps plein
    Marbella

    We are hiring! Night Manager Job Title: Night Manager Reports to: Front of House Manager Responsible for: The whole Hotel during night shift and developing an excellent service to guests. Job Requirements: • Education in Finance/ Hospitality/ Tourism, • Experience: Minimum 1 year, • Driver license, • Opera Cloud System, • Languages: English: Professional Level / Spanish: Professional Level, • Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordingly In charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individual Inform FOHM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property In charge of all night reception duties as listed below Guest/Operation Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeeping Handle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency procedures Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial Provide information as requested by the Finance Department regarding all activities related to the reception department. Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception. People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guests. Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: • Long term contract, • Full time. 8 hours working (without split shift). 4 days working/ 4 days off, • Schedule from 23.00 to 7.00, • High emotional salary. Good working environment, • Benefits from relationships with third parties, • Training and professional development plan

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  • Camarero/a y Ayudante/a de Cocina
    Camarero/a y Ayudante/a de Cocina
    il y a 3 jours
    €1400–€1600 par mois
    Temps plein
    Marbella

    Waiter/Kitchen Help – Luxalad Salad Bar in Marbella Old Town 📍 Location: Marbella Old Town 📅 Start Date: Inmediate ⏰ Position: Full-time / Part-time About Us: We are a fresh and vibrant salad bar located in the beautiful historic center of Marbella. We pride ourselves on offering healthy, delicious food in a friendly and relaxed environment. As we grow, we’re looking for a motivated and reliable team member to join us! Job Description: We are looking for someone who can support both front-of-house and back-of-house operations. You’ll be welcoming guests, taking orders, serving food and drinks, and also assisting in the kitchen with food prep, cleaning, and general support. • Your Responsibilities: Greet and serve customers with a smile Take orders and handle payments Prepare drinks and basic food items Help with kitchen prep (washing, chopping, plating, etc.) Keep the workspace clean and organized Ensure a great customer experience • What We’re Looking For: Some experience in hospitality is preferred but not obligatory (waiter or kitchen help) Friendly, proactive, and willing to learn Able to multitask and stay calm under pressure Dominate Spanish and English Must have right to work in Spain • What We Offer: A positive and supportive work environment Flexible shifts Opportunity to grow with us Staff meals A central location in one of Marbella’s most charming areas Camarero/a y Ayudante de Cocina – Luxalad Salad Bar en el Casco Antiguo de Marbella 📍 Ubicación: Casco Antiguo de Marbella 📅 Inicio: Incorporación inmediata ⏰ Puesto: Jornada completa / Media jornada Sobre Nosotros: Somos un salad bar fresco y moderno, ubicado en el hermoso centro histórico de Marbella. Nos enorgullece ofrecer comida saludable y deliciosa en un ambiente amigable y relajado. A medida que crecemos, buscamos incorporar a una persona motivada y responsable a nuestro equipo. • Descripción del Puesto: Buscamos a alguien que pueda apoyar tanto en sala como en cocina. Las tareas incluyen recibir a los clientes, tomar pedidos, servir comida y bebidas, y también ayudar en la cocina con la preparación de alimentos, limpieza y otras tareas generales. • Responsabilidades: Atender y servir a los clientes con una sonrisa Tomar pedidos y gestionar pagos Preparar bebidas y productos básicos Ayudar en la preparación en cocina (lavado, corte, emplatado, etc.) Mantener el área de trabajo limpia y ordenada Garantizar una excelente experiencia al cliente • Perfil Requerido: Se valora experiencia previa en hostelería pero no es obligatorio (como camarero/a o ayudante de cocina) Persona amable, proactiva y con ganas de aprender Capacidad para realizar múltiples tareas y trabajar bajo presión Español y Ingles es necesario Permiso de trabajo en vigor en España • Ofrecemos: Un entorno laboral positivo y con buen ambiente Horarios flexibles Oportunidad de crecimiento dentro del equipo Comida de personal incluida Ubicación céntrica en una de las zonas más encantadoras de Marbella

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