About the job We are hiring! Head Waiter / Head Waitress Job Title: Head waiter / Head Waitress Reports to: Restaurant Manager Responsible for: Developing an excellent customer service Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 2 years - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our customers, in line with the vision and values of Boho Club Bring an excellent experience to customers To participate in the development of the department and restaurant with the Management Team Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Control and lead the service of the assigned rank together with the assistant Guarantee the correct assembly and disassembly of the range Be able to recommend and adapt the courses to the customer Defend our menu by the full knowledge of each dish and their ingredients Collaborate in customer service, carrying out functions of receiving, locating, advising and dismissing customers in relation to the gastronomic offer Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens. Be able to recommend alternatives and solutions taking care of customer allergies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulationsReview customers procedures and update accordingly Financial Ensure that every table receive the correct bill and do the payment before leave the restaurant Keep in mind the pre-payment or discount reservations Optimize, as far as possible, the waste of resources People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan- Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties Number of positions: 3 2000 al mes Department: F&B service Languages required: English and Spanish. The company OUR MISION At Boho Club, we are driven by creative passion and a commitment to excellence, ensuring every interaction is filled with warmth, care, and integrity. Our mission is to provide exceptional service that nurtures meaningful connections, creating a fun and vibrant environment that elevates the guest experience and brings joy to every moment for both guests and staff OUR VISION To be a luxury hospitality reference in the city of Marbella and the first choice as a boutique hotel for our national and international visitors, as well as one of the main luxury restaurant and leisure alternatives for our local clients. https://bohoclub.com/
En Grupo Sounds, empresa dedicada al ocio nocturno y restauración, buscamos camarero de sala para nuestro local de Marbella. ** Requisitos:** -Buscamos talento con buena presencia, educación y protocolo con experiencia en atender a un gran volumen de clientes. -Conocimiento de producto y perfect-serve. -Capacidad resolutiva y proactiva. -Don de gentes y capacidad para integrarse rápidamente en equipos. -Valorable idiomas. Si estás interesado/a no dudes en inscribirte y contactaremos contigo. Ofrecemos: ✨ Salario competitivo + propinas. ✨ Ambiente de trabajo dinámico y profesional. ✨ Posibilidad de crecimiento dentro del equipo. Si te interesa ser parte de nuestro equipo, envíanos tu CV 📩 ¡Esperamos conocerte pronto! 🍹
We are hiring! Head Waiter / Head Waitress Job Title: Head waiter / Head Waitress Reports to: Restaurant Manager Responsible for: Developing an excellent customer service Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 2 years - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our customers, in line with the vision and values of Boho Club Bring an excellent experience to customers To participate in the development of the department and restaurant with the Management Team Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Control and lead the service of the assigned rank together with the assistant Guarantee the correct assembly and disassembly of the range Be able to recommend and adapt the courses to the customer Defend our menu by the full knowledge of each dish and their ingredients Collaborate in customer service, carrying out functions of receiving, locating, advising and dismissing customers in relation to the gastronomic offer Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens.Be able to recommend alternatives and solutions taking care of customer allergies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review customers procedures and update accordingly Financial Ensure that every table receive the correct bill and do the payment before leave the restaurantKeep in mind the pre-payment or discount reservations Optimize, as far as possible, the waste of resources People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profilesAssist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties
JOB PURPOSE Work with main stakeholders in initiating, planning, directing, and managing the implementation of the Marketing Strategy for all businesses in Spain. Successfully introduce and strengthen the market position of all operational venues, oversee marketing activities, ensure brand identity standards, and effectively introduce new brands of Bulldozer Group. Reporting to the Group COO and works with Director of Operations in Spain. This role highly contributes to brand awareness and positioning of the company resulting in positive profitability goals through traditional, blended marketing channels and trends as well as new and emerging digital technologies. Main Duties and Responsibilities - Develop and maintain relationships and communication with key partners in Operations to create solid marketing plans and serve as the primary point of contact for venues. - Drive strategy, plan and execute marketing initiatives for new projects, menu changes, special menus, remodels, and rebranding campaigns - Manage the Spain Marketing team and ensure positive individual performance output measured by independent KPI’s. - Responsible for the annual marketing budgets for individual venues. - Manage brand promotions to drive sales. - Manage the team of marketing department. Make sure that performance of team is matching company requirements and team is well-maintained and organized. - Conduct regular research analysis of existing and new digital marketing platforms to determine effectiveness, alongside Digital Director. - Direct social media initiatives and content. - Approve all local print advertising and manage graphic designers on ad creation. - Recommend development and implement in-store marketing materials as appropriate. - Work with Digital Director to develop and execute customer acquisition and retention marketing programs, web-based, database, and direct to consumer marketing. - Lead event marketing outreach for our destination properties. - Work with Digital Director and Guest Relations to oversee newsletter campaigns for the Spanish businesses. - Manage advertising and public relations agencies, utilizing them as resources for brand and revenue enhancement programs. - Align with Digital Marketing Director on the management of all digital marketing initiatives. - Manage advertising and partnership development for specific properties. - Work with social media consultant / in house staff to provide content. - Provide on-site event support where necessary.