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Employment Type: Full-Time We’re looking for an enthusiastic and experienced Café Manager/Barista to join our dynamic team and lead by example in both coffee craft and café operations. Job Overview: The Café Manager/Barista will play a key role in overseeing the day-to-day operations of the café while also working as an expert barista. This role requires a hands-on leader who is passionate about coffee, customer service, and team management. You’ll be responsible for ensuring smooth daily operations, maintaining high standards of quality, and creating a positive and fun environment for both customers and staff. Responsibilities: Café Management 1. Oversee daily operations, ensuring efficiency and maintaining a high standard of service. 2. Lead and manage a small team of baristas, kitchen staff, and front-of-house personnel. 3. Handle scheduling, shift planning, and staffing to ensure optimal coverage during peak hours. 4. Manage inventory and ordering, ensuring stock levels of coffee, food, and supplies are maintained. 5. Oversee cash handling, daily financials, and end-of-day reports. 6. Ensure compliance with health, safety, and hygiene regulations. 7. Build and maintain relationships with suppliers and vendors. Barista Duties 1. Prepare and serve high-quality espresso drinks, including specialty coffees, teas, and other beverages. 2. Demonstrate an understanding of coffee beans, brewing methods, and equipment. 3. Ensure consistency and quality in every cup, maintaining our café's reputation for excellence. 4. Engage with customers in a friendly, welcoming manner and create a warm, vibrant café atmosphere. 5. Train and mentor new baristas on coffee-making techniques and customer service best practices. Key Qualifications: Experience - At least 2+ years of experience in a managerial role within a café or hospitality setting, with strong barista skills (latte art). Coffee Expertise - Proven experience as a barista with knowledge of specialty coffee, equipment maintenance, and coffee brewing techniques. Leadership Skills - Ability to manage and motivate a diverse team in a fast-paced environment. Organizational Skills - Strong multitasking, problem-solving, and time-management skills. Customer Service - A passion for providing excellent customer service and creating an inviting café experience. Language - Fluency in both English and Spanish is required. Additional languages are a plus. Cultural Fit - A love for Palma’s vibrant culture and a desire to connect with both locals and international visitors. What We Offer: 1. Competitive salary based on experience. 2. Opportunity to work in a lively, creative environment. 3. Free coffee and meals during shifts. 4. Ongoing barista training and professional development. 5. Flexible working hours. If you’re passionate about coffee, love leading a team, and thrive in a vibrant, fast-paced environment, we’d love to hear from you! To apply, please send your CV and a brief cover letter outlining your relevant experience and why you’d be a great fit for this role. This job description balances management responsibilities with barista skills, reflecting the dual role's demands in a busy café setting in Palma.

We are seeking an experienced and creative Bartender. The Bartender is responsible for preparing and serving beverages to customers in a friendly, efficient, and professional manner. The role includes mixing and serving alcoholic and non-alcoholic drinks, ensuring a high standard of customer service, and maintaining a clean and organised bar area. Key Responsibilities: Drink Preparation and Service: Prepare and serve drinks in accordance with recipes and customer preferences. Provide recommendations and suggestions on drink selections. Ensure the bar is fully stocked with all necessary supplies and ingredients. Maintain an updated knowledge of drink trends, new products, and menu changes. Customer Service: Greet customers warmly and engage in conversation to create a welcoming atmosphere. Take and serve drink orders promptly and accurately. Handle payments and operate the POS system efficiently. Address customer complaints or concerns promptly and professionally. Bar Maintenance: Ensure the bar area is clean, organised, and presentable at all times. Restock bar supplies as needed and conduct regular inventory checks. Wash and sanitise glassware, utensils and bar equipment. Adhere to all health and safety regulations, including proper food handling and alcohol service guidelines. Team Collaboration: Work closely with manager and kitchen staff to ensure smooth service. Assist in training new staff members as needed. Participate in team meetings and contribute to a positive work environment. Compliance: Verify the age of customers and ensure no underage drinking occurs. Follow all local and legal laws regarding alcohol service. Comply with all company policies and procedures. Qualifications: Previous bartending experience is required. Strong knowledge of mixology and cocktail preparation. Excellent communication and customer service skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Must be at least 18 years old. Certification in Responsible Beverage Service (RBS) or equivalent is a plus. Working conditions Ability to stand for extended periods. Ability to lift heavy items if needed Ability to work in a noisy environment and handle potentially stressful situations. Discounted or free food and beverage