Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: a tranquil oasis where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. Offering a true escape, this timeless resort boasts multiple swimming pools, a 2,500 sqm Spa & Fitness Center, and the largest Ritz Kids in Europe. JOIN OUR TEAM! … as a Group Sales Manager at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about building strong relationships, generating new business opportunities, and turning exceptional events into unforgettable experiences? As a Group Sales Manager, you will play a key role in driving the resort’s commercial success by identifying, developing, and securing group business opportunities that contribute to revenue growth and position The Ritz-Carlton Tenerife, Abama as a premier luxury and MICE destination. If you are results-driven, commercially minded, and thrive on developing strategic relationships with clients from around the world, we would love to meet you! Your responsibilities will include… • Identifying, developing, and managing business opportunities for group accommodation, meetings, incentives, conferences, and special events. • Developing and implementing sales strategies aimed at maximizing revenue and market share within the group segment. • Managing the entire sales cycle, from prospecting and lead generation through negotiation, contract signing, and post-sale follow-up. • Building and maintaining strong relationships with clients, event planners, travel agencies, destination management companies, and key accounts. • Preparing customized proposals, contracts, and presentations tailored to each client’s specific requirements. • Conducting site inspections, hotel presentations, and sales appointments to showcase the resort’s facilities and services. • Monitoring market trends, competitor activity, and emerging business opportunities to enhance sales performance. • Working closely with Revenue Management teams to optimize pricing, availability, and profitability for group business. • Collaborating with Events, Operations, and Catering teams to ensure seamless execution of contracted programs and events. • Maintaining accurate and up-to-date client, pipeline, and contract information within Marriott’s sales systems. • Representing the resort at trade shows, sales missions, industry events, roadshows, and networking opportunities. • Preparing sales reports, forecasts, and performance analyses for leadership teams. • Ensuring compliance with Marriott International sales standards, policies, and procedures. • Contributing actively to the achievement and surpassing of revenue and production goals established by the resort. What we are looking for in you… • Previous experience in hotel sales, group sales, MICE, events, hospitality business development, or a similar commercial role. • Strong negotiation, communication, and relationship-building skills. • A customer-focused mindset with a passion for delivering tailored solutions and exceptional experiences. • A proactive, organized, and results-oriented approach to achieving business objectives. • Strong analytical skills with the ability to interpret market trends, sales reports, and business opportunities. • Confidence working in international and multicultural environments. • Experience using CRM platforms, hotel sales systems, and business development tools. • Excellent collaboration skills and the ability to work effectively with multiple departments. • Fluency in Spanish and English; additional languages will be considered a strong advantage. • Flexibility to travel and attend business events, trade fairs, and client meetings when required. • A valid work permit for Spain. How we inspire you… Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business. • An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company. • Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners. • Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels. • Take advantage of a 50% discount on our on-property dining outlets. • Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife? • Extensive corporate benefits and discounts on leisure activities, travel, and services. • A special birthday surprise to celebrate your day. • Enjoy a complimentary guest experience at our resort after one year of service. • 13th and 14th salary payments. • Access to innovative learning and development programmes through our corporate university. • Genuine career growth and promotion opportunities within Marriott International. • Complimentary meals provided in our employee dining facility. • We take care of the cleaning of your work attire whenever applicable to the role. • We celebrate our team through events, activities, employee appreciation programmes , and special occasions throughout the year. • Participate in corporate social responsibility initiatives and make a positive impact in our local community. • Your wellbeing matters to us, which is why we provide comprehensive occupational health support. (All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.) Have we sparked your interest? Then apply now through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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OIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife , is looking for a Group Sales Trainee to join our team for a period of 6 months. This opportunity is aimed at university students who are looking to gain professional experience in luxury hospitality, sales, and events , within an international environment focused on service excellence. As a Group Sales Trainee , you will support the Group Sales team in managing and coordinating group requests, events, and business opportunities, contributing to the positioning of The Ritz-Carlton Abama as a leading destination for high-end groups, meetings, incentives, and events. You will have the opportunity to learn from experienced hospitality professionals and gain first-hand insight into the commercial operations of a luxury resort, participating in sales processes, proposal preparation, client follow-up, and coordination with the different departments involved in each group or event. Key Responsibilities Support the Group Sales team with the day-to-day management of group, meeting, incentive, and event enquiries. Assist with the preparation and follow-up of commercial proposals, quotations, and contracts . Enter, update, and maintain group and business opportunity information in the department's systems and tools. Follow up on enquiries, leads, and business opportunities, ensuring a timely and professional response. Support communication with clients, agencies, companies, and other commercial partners under the supervision of the team. Assist in the organization and coordination of site inspections, sales visits, and resort presentations . Collaborate with other departments, including Banquets, Catering, Events, Reservations, Front Office, and Finance, to ensure the smooth coordination of groups. Support the planning and follow-up of groups and events from the enquiry stage through to execution. Prepare documentation, presentations, agendas, and other materials required for meetings and events. Maintain an up-to-date database of clients, agencies, companies, and commercial contacts. Monitor market trends, competitors, and business opportunities within the MICE and Group Business segments. Support the preparation of basic reports and the collection of data related to sales, groups, and events. Participate in commercial activities, presentations, trade shows, workshops, and other business development initiatives when required. Apply The Ritz-Carlton standards of quality and excellence in all interactions with clients and colleagues. Under the supervision of the team, you will have the opportunity to apply your academic knowledge in a real professional environment and develop essential skills in sales, negotiation, customer service, group and event management, commercial communication, organization, and hospitality . What We Are Looking For We are looking for a proactive, organized, communicative, and customer-oriented individual with a genuine interest in sales, events, and the luxury hospitality industry. We particularly value: Interest in sales, events, hospitality, tourism, and guest experience . Excellent written and verbal communication skills. Ability to build professional relationships and establish trust with clients and colleagues. Strong customer service mindset. Excellent organizational skills and attention to detail. Interest in developing commercial and negotiation skills. Ability to manage multiple tasks and priorities in an organized manner. Proactive, responsible, and results-oriented attitude. Ability to work effectively within a multicultural and international team. Basic knowledge of Microsoft Office, particularly Excel and PowerPoint , will be considered an advantage. Confidence and fluency in Spanish and English . Knowledge of additional languages will be considered an advantage. Previous experience in sales, events, tourism, hospitality, customer service, or administration will be a plus. What We Are Looking For Currently enrolled in a Bachelor's or Master's degree at a university. Internship must be mandatory or recognized by the university, where applicable. Availability to complete a 6-month internship . Availability to start as soon as possible . Genuine interest in luxury hospitality, tourism, sales, and events. Fluent level of Spanish and English. Ability to work effectively in an international and multicultural environment. Professionalism, responsibility, initiative, and attention to detail. Valid work authorization in Spain. Internship Conditions & Benefits We offer two compensation options: Option A Accommodation provided by the company. €300 net per month. Option B No accommodation provided. €500 net per month. Additional Details Meals are included in the employee cafeteria during working hours only. For administrative interns, uniforms are not provided; professional attire in accordance with the hotel's image standards is required. Uniform laundry service is available at the hotel for the relevant departments. All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social benefit laws apply, and any tax deductions will be managed through the appropriate payroll adjustments. There is no legal entitlement to these programs, and the employer may modify the offer at any time. An Opportunity to Grow As part of The Ritz-Carlton , you will have the opportunity to learn and apply our Gold Standards , which form the foundation of our culture and the way we deliver exceptional service. You will learn alongside professionals in luxury hospitality and hotel sales , while becoming part of an international team committed to creating memorable experiences for both our guests and our corporate and group clients. Our promise to you is to provide an opportunity to take pride in the work you do, learn from some of the industry's best professionals, and develop the skills and competencies needed to begin your career in the hospitality industry. Have We Sparked Your Interest? If you are looking for a professional experience in Group Sales within an international luxury resort , we invite you to submit your application through Marriott Careers , indicating your availability to start. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Human Resources Communications Intern (Spanish Speaker) - Hotel Arts

2 hours ago

Full-time

Port d'Alcúdia

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

TRAINEE – MARKETING The Ritz-Carlton Abama Resort, Tenerife JOIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife is looking for a Marketing Trainee to join our team for a 6-month internship , with an ideal start date of October 1st . This opportunity is designed for university students who are looking to develop their professional experience in the field of luxury hospitality and marketing , within an international environment focused on service excellence. Your Role As a Marketing Trainee , you will support the Marketing department in the execution of marketing and communication initiatives, contributing to positioning The Ritz-Carlton Abama as a leading luxury hospitality destination. You will have the opportunity to learn from industry professionals while participating in projects aimed at promoting the resort, enhancing the guest experience, and strengthening our brand image. Your main responsibilities will include: Supporting the planning and execution of online and offline marketing campaigns. Assisting in the creation and adaptation of content for social media, websites, newsletters, and other communication channels. Providing support in updating and maintaining promotional and marketing materials. Monitoring market trends, competitors, and best practices within the hospitality and tourism industry. Assisting in the coordination of photo shoots, video productions, and promotional activities within the resort. Supporting the organization and management of events, brand activations, and guest experiences. Preparing basic reports and collecting metrics related to marketing campaigns and initiatives. Maintaining up-to-date departmental databases and documentation. Coordinating with other departments to ensure the successful implementation of marketing and communication initiatives. Applying The Ritz-Carlton's standards of quality and excellence in all projects and communications. Under the guidance of the team, you will have the opportunity to apply your academic knowledge in a real professional environment and develop essential skills in marketing, communications, branding, event management, data analysis, and luxury hospitality. What We Are Looking For We are looking for a creative, organized, and enthusiastic individual who is passionate about marketing and communications and eager to develop a professional career within the luxury hospitality industry. We particularly value: Interest in marketing, communications, public relations, and customer experience. Ability to generate creative ideas and contribute to innovative projects. Excellent written and verbal communication skills. Strong attention to detail and organizational abilities. Interest in digital trends and social media. Ability to work effectively as part of a team in a multicultural and international environment. A proactive, responsible, and results-oriented attitude. Basic knowledge of design tools, content creation, or digital marketing platforms will be considered an advantage. Confidence and fluency in both Spanish and English. Knowledge of additional languages will be considered a plus. Previous experience in marketing, communications, events, tourism, or customer service will be an asset. What We're Looking For Currently enrolled in a Bachelor's or Master's degree program. Internship placement must be mandatory or officially recognized by the university, as applicable. Availability to complete a 6-month internship. Preferred start date: October 1st. Genuine interest in luxury hospitality, tourism, and marketing within the hospitality industry. Fluent Spanish and English language skills. Ability to thrive in an international and multicultural environment. Professionalism, responsibility, and strong attention to detail. Valid work authorization for Spain. Internship Terms and Benefits We offer two compensation options: Option A Accommodation provided by the company. €300 net per month. Option B No accommodation provided. €500 net per month. Additional Information Meals are provided in the employee dining room during working hours only. Administrative trainees are not provided with a uniform; professional business attire in accordance with the hotel's grooming standards is required. Laundry service for uniforms is available for applicable departments. All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social security laws apply, and any required deductions will be managed through payroll adjustments. There is no legal entitlement to such programs, and the employer reserves the right to modify the offering at any time. An Opportunity to Grow As part of The Ritz-Carlton, you will have the opportunity to learn about and apply our Gold Standards , which form the foundation of our culture and the way we deliver exceptional service. You will learn alongside luxury hospitality professionals and become part of an international team committed to creating memorable experiences for our guests. Our promise to you is to provide an environment where you can take pride in your work, learn from some of the industry's finest professionals, and develop the skills needed to begin a successful career in hospitality. Has This Opportunity Sparked Your Interest? If you are looking for a professional experience in Marketing within an international luxury resort, we invite you to submit your application through Marriott Careers , indicating your availability to join us ideally on October 1st for a period of 6 months . Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of relax where the sea, land, and subtropical vegetation blend seamlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star resort in Tenerife features world-class restaurants ranging from light, casual dining to Michelin-starred fine dining experiences. Offering a haven of escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids program in Europe. JOIN OUR TEAM! ... as a Spa Retreat Ambassador at The Ritz-Carlton Tenerife, Abama . Who are we looking for? Someone who thrives in a dynamic, guest-facing role. As a Retreat Ambassador, you will be the face of the Retreat, ensuring that every interaction is warm, professional, and seamless. If you love attention to detail, anticipate needs, and enjoy making guests feel special, this role is for you. Your responsibilities will include… Welcome and acknowledge all guests with genuine warmth and professionalism, anticipating their needs and ensuring their comfort. Monitor seating availability and maintain a safe, clean, and organized environment in the Retreat lounge. Prepare and serve beverages (hot, cold, and alcoholic) according to quality standards. Keep the bar area, furniture, and utensils clean and in excellent condition. Manage stock levels for ice, glassware, and supplies, communicating replenishment needs promptly. Coordinate special requests with the kitchen and other departments to deliver personalized service. Complete opening and closing duties, ensuring accurate documentation in departmental records. Comply with company policies and maintain a polished, professional appearance at all times. Act as a key point of contact for guests, resolving issues and providing clear information. Collaborate closely with the team to guarantee an exceptional guest experience. What we expect from you… Natural, friendly, and professional communication skills—both verbal and written. Previous experience in hospitality, guest service, or operational roles. Ability to prioritize and manage multiple tasks efficiently. Proactive mindset, problem-solving attitude, and strong teamwork skills. Solid level of English and Spanish. Valid work permit for Spain. A spirit of hospitality, attention to detail, and commitment to excellence. Physical ability to lift up to 25 lbs and stand or walk for extended periods. How we inspire you… Become part of our team and contribute to the success of one of Europe's most prestigious resorts. Your professionalism and commitment to excellence will help create exceptional experiences for our guests and corporate clients at The Ritz-Carlton Tenerife, Abama. • Attractive salary package aligned with your experience and responsibilities within a leading luxury hospitality company. • Travel around the world across our more than 9,500 hotels with exclusive employee rates through our "Explore Rate" program. These benefits also extend to your family, partner, and parents. • Enjoy a 20% discount on Food & Beverage offerings at our more than 9,500 hotels worldwide. • Enjoy a 50% discount on our own culinary offerings. • Did you know that residents of Tenerife may receive up to 75% discounts on flights? • Extensive corporate benefits with numerous discounts for leisure activities and travel. • Special birthday surprise on your special day. • Enjoy a unique resort stay experience after one year of service with us. • We provide 13th and 14th month salary payments. • Innovative training concepts supporting your professional growth, including access to our own learning university. • Career development opportunities and advancement prospects within an international company. • Complimentary meals provided in our employee dining facility. • No need to worry about uniforms (where applicable). We provide and clean your professional attire. • We love celebrating our employees through team outings, employee appreciation events, Employee Week celebrations, anniversaries, and much more. • We actively support our community through various social responsibility initiatives and encourage you to participate. • Your health is one of our top priorities, which is why we offer comprehensive occupational healthcare services. (All benefit and incentive programs are subject to individual company regulations. Tax and social security laws apply, and any applicable deductions will be processed through payroll. Participation in these programs does not constitute a legal entitlement, and the employer reserves the right to amend benefits at any time.) Have we sparked your interest? Then apply now through Marriott Careers and submit your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest's stay, the memory remains with them. By attracting the world's finest hospitality professionals who create lifelong memories, we believe everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and exceptional luxury service worldwide, and we take pride in delivering excellence in the care and comfort of our guests. Your role will be to ensure that The Ritz-Carlton Gold Standards are upheld with care and dedication. The Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. It is this foundation and our belief that culture drives success that have earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. In return, we promise to provide you with the opportunity to take pride in your work and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Sales Internship - Hotel Arts Barcelona

3 hours ago

Full-time

Port d'Alcúdia

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Catering Sales Executive - W Barcelona

3 hours ago

Full-time

Port d'Alcúdia

POSITION SUMMARY The Catering Sales Executive plays a pivotal role within the Catering Sales division, acting as a strategic driver of revenue and a key ambassador of the W brand. This position is responsible for leading the full commercial process for all banqueting and event enquiries without accommodation—maximizing revenue, optimizing space utilization, and ensuring the consistent delivery of elevated guest experiences. As a senior member of the team, the Catering Sales Executive oversees the entire lifecycle of catering business: from proactive prospecting and high-level client engagement to contract negotiation, event planning oversight, and cross-departmental coordination. The role requires strong commercial acumen, exceptional relationship-building skills, and the ability to influence internal and external stakeholders while upholding W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Lead high-impact site inspections for key prospects and high-value catering opportunities, showcasing the property with confidence and strategic positioning. Oversee the preparation and negotiation of contracts, ensuring commercially sound terms, optimized revenue, and compliance with cancellation and attrition policies. Ensure all enquiry handling aligns with W brand standards and EAME Divisional Event Enquiry Guidelines, maintaining a consistently elevated level of communication. Take ownership of small-scale events and short-lead business, ensuring rapid conversion and operational excellence. Lead the full wedding planning journey, acting as a trusted advisor and ensuring flawless execution from initial enquiry to event day coordination. Define and manage response timelines based on client expectations, ensuring a standard turnaround of 24 hours. Evaluate operational capabilities and ensure all commitments align with brand standards and operational feasibility. Partner strategically with the Group Sales team to convert high-value opportunities and maximize total hotel revenue. Optimize revenue through strategic management of minimum consumptions and demand-based pricing considerations. Participate in advanced sales trainings, leadership development programs, and strategic meetings as required. Ensure all enquiries are accurately documented and evaluated in Recaps to support informed business decisions. Create comprehensive BEOS to ensure seamless communication across departments and flawless event execution. Oversee deposit collection and ensure 100% prepayment prior to event arrival. Foster strong cross-departmental collaboration, acting as a senior liaison between operational teams and clients. Departmental Leadership & Collaboration Provide complete and timely credit information to the Credit Manager, ensuring compliance with financial policies and securing revenue. Represent Catering Sales in event briefings, delivering clear and strategic updates on confirmed and potential business. Actively participate in weekly Catering Sales meetings, contributing insights, forecasts, and strategic recommendations. Maintain accurate and up-to-date information on tentative business blocks, supporting strategic decision-making. Ensure timely and precise updates in Opera to support accurate forecasting and revenue management. Executive Self-Management & Professional Excellence: Exercise sound judgment and autonomy in pricing decisions, adhering to strategic guidelines and revenue optimization principles. Demonstrate strong time-management and prioritization skills, ensuring consistent delivery of all responsibilities. Engage in Marriott and departmental leadership development programs to continuously enhance professional capabilities. Conduct site inspections with executive presence, adhering to departmental standards and brand expectations. Participate in the annual Engagement Survey and contribute to initiatives that enhance team culture and performance. Demonstrate strong interpersonal awareness, including effective use of body language and communication techniques. Support ESS surveys and contribute to strategic projects as assigned by the Director of Catering & Convention Services Manager and DOS. Specific job knowledge, skills and abilities Fluency in the primary languages used in the workplace. Proven track record in luxury hotel sales, with demonstrated success in driving revenue and converting high-value business. Strong analytical and commercial skills, with the ability to interpret data and make strategic decisions. Exceptional communication skills in both Spanish and English, written and verbal. Highly organized, with the ability to manage multiple priorities and work independently with minimal supervision. Strong team orientation and collaborative leadership style. Advanced computer skills, including Microsoft Word and Excel. Proficiency in Opera Sales & Catering and PMS systems. Hours: The typical working days of the Catering Sales Executive should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Hosco

Group Sales Manager - Hotel Arts Barcelona

9 hours ago

Full-time

Port d'Alcúdia

JOB SUMMARY Responsible for proactively soliciting and managing group and transient sales opportunities. Manages the hotel’s segment sales effort. Actively up-sells each business opportunity to maximize revenue opportunity. Manages daily activities related to group and transient sales objectives. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels (e.g., territory sales, company sales) to ensure group and transient sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Conducting Daily Sales Activities that Achieve Department Goals • Responds to incoming group and transient opportunities for the property that are outside parameters of the . • Manages departmental budget, including group and transient sales. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Conducts data analysis and sharing of information on market conditions, competitors, client and industry changes, economic forecasts and trends. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new group and transient business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Maximizes total hotel revenue by working closely with Rooms and Catering departments. Providing Exceptional Customer Service to all Guests and Customers • Supports customer loyalty to company by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports customer service standards and property’s brand standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to company. Additional Sales and Marketing Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Participates in and practices daily service basics of the brand. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Brand Content Assistant — Emailing Intern - Hosco - Port d'Alcúdia

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