Concertador telefónico (remoto) - Orca Clinic - València

Ofertas como Concertador telefónico (remoto)

• Apex Group

  

  Client Service Manager (Manco Services)

  hace 4 días

  Valencia

  Client Service Manager - AIFMApplylocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0024771FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# Job specification• Work proactively on a portfolio of clients to support the daily activities of the funds under management;• Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries;• Set-up and lead AIFM service review calls with clients to maintain a strong relationship;• Establish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls;• Ensure compliance with internal and external processes;• Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures;• Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;• Ensue all funds have up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.• Prepare the Operating Memorandum and coordinate internal and external review of such document;• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;• Ensure all investor subscription documents incl. side letters are saved on client folder;• Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline;• Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda;• Present AIFM report in the Board Meeting;• Ensure coordination and review of fund financial reports and long form reports;• Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company;• Prepare cash payment instructions for review and signature by the Client Service Manager;• Upload investor reports and target fund documentation to the investor portal; • Preparation of presentation materials for physical client visits;• Calculate and review client fees, create invoices and manage timely payment; • Identify opportunities to enhance the client relationship;• Support with ad hoc projects.# Skills Required:• Academic degree, preferably in Finance or Economics;• Experience in the financial sector is of advantage;• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;• Strong commercial awareness, analytical and communications skills;• Good working knowledge in MS Office suite;• Fluent in English with excellent written and oral communication skills.# What you will get in return• A genuinely unique opportunity to be part of an expanding large global business;• A friendly, co-operative and supportive environment;• Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs. #J-18808-Ljbffr

• IVC Evidensia España

  

  Customer Experience & CRM Manager

  hace 4 días

  Valencia

  En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. • Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización., • Diseñar, activar y optimizar estrategias de retención basadas en datos., • Transformar la información del CRM en insights accionables para negocio, marketing y operaciones., • Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.)., • Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción)., • Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización., • Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia., • Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas., • Medir el impacto de las acciones implementadas y optimizarlas en función de resultados., • Garantizar la calidad, coherencia y buen uso del dato dentro del CRM., • Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros., • Conocimiento de métricas de fidelización, retención y valor de cliente., • Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio., • Experiencia en entornos colaborativos y con equipos transversales., • Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia., • Perfil analítico, estructurado y orientado a resultados., • Mentalidad práctica y foco en impacto real., • Capacidad crítica y criterio para priorizar., • Comodidad en entornos de cambio y construcción., • Salario competitivo fijo + bonus variable por objetivos., • Flexibilidad horaria y opción de teletrabajo., • Beneficios corporativos IVCE., • Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? Inscríbete a través de nuestra web. ¡Te esperamos! #J-18808-Ljbffr

• Aaafacilityservices

  

  Strategic Account Manager — Growth & Partnerships (B2B)

  hace 3 días

  Valencia

  AAA Facility Services is seeking a Strategic Account Manager to grow and strengthen relationships with our commercial facility maintenance customers in California. You will own a portfolio of accounts, identify opportunities for additional services, and work with operations and service teams to deliver solutions. The role emphasizes building long-term customer relationships, managing a robust CRM pipeline, and developing strategic account plans with a strong focus on revenue growth and retention. #J-18808-Ljbffr

• Jobbydoo

  

  Formación Atención al cliente Oceanográfico de Valencia

  hace 18 horas

  Valencia

  Se requiere Formación Atención al cliente Oceanográfico de Valencia

• Jobbydoo

  

  Auxiliar de Servicios (Hotel)

  hace 3 días

  Valencia

  Persona encargada de realizar tareas de apoyo operativo y logística interna en el hotel, colaborando con los distintos departamentos para garantizar el correcto funcionamiento de las instalaciones y la atención a las necesidades de clientes y personal.

• Fritz & Muller

  

  Account Manager B2B Iberia - Colorantes y Pigmentos

  hace 3 días

  Valencia

  Fritz & Muller, compañía internacional de colorantes y pigmentos, busca un/a Sales Account Manager para Iberia con base en Valencia.

• Concentrix Spain

  

  Account Manager (German speaking) - Hybrid - HS03

  hace 2 días

  Valencia

  Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Valencia (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will: - Build a client portfolio from scratch through consistent outbound prospecting, cold outreach, and lead‑generation activities.- Identify and qualify new business opportunities across targeted industries and market segments.- Develop strong relationships with prospects by understanding their needs and positioning relevant solutions.- Convert qualified leads into long‑term accounts through effective communication, follow‑up, and value‑driven proposals.- Manage and grow acquired accounts by ensuring satisfaction, resolving issues, and uncovering expansion opportunities. Requirements Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Have a proficient or bilingual level of German with an advanced English level - Strong outbound prospecting ability, including cold calling, emailing, and social outreach.- Effective communication skills for engaging prospects and managing client relationships.- Sales pipeline management using CRM tools to track activities and opportunities.- Time‑management and organization to balance prospecting, follow‑ups, and account care. It would be a plus if you have - Previous experience working with channel Offer What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week contract: Monday to Friday 9:00-18:00 - Salary 23.500 euros gross/year + up to 6.000 euros gross/year in bonus - Great office location in Valencia- Friends hunting (referral) bonus - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1768067

• Jobbydoo

  

  Agente Atención al Cliente con Italiano (Valencia)

  hace 7 días

  Valencia

  Teleoperador/a Atención al Cliente con Italiano | Sector Automoción | Valencia ¿Hablas italiano nativo o tienes un nivel C2? ¿Te apasiona la atención al cliente y te sientes cómodo/a utilizando herramientas informáticas? Si además cuentas con experiencia en automoción o Contact Center, esta puede ser la oportunidad que estás buscando. Desde Adecco seleccionamos profesionales para incorporarse a un proyecto estable de atención al cliente dentro del sector de la automoción, en una ubicación privilegiada en el centro de Valencia. ¿Cuáles serán tus funciones? Atención y gestión de consultas de clientes en italiano. Resolución de incidencias y seguimiento de casos. Gestión de información mediante herramientas informáticas y aplicaciones específicas. Asesoramiento y soporte a usuarios, garantizando una excelente experiencia de servicio. Requisitos ¿Qué necesitamos de ti? Italiano nativo o nivel C2. Buen manejo de herramientas informáticas y entorno digital. Experiencia previa en Contact Center, atención al cliente o soporte telefónico. Experiencia en el sector de la automoción (concesionarios, recepción de taller, asesoría de servicio o posiciones similares). Capacidad de organización, orientación al cliente y habilidades comunicativas. ¿Qué ofrecemos? ¿Qué ofrecemos? Contrato laboral desde el primer día. Formación inicial de una semana para facilitar tu incorporación al puesto. Salario de 18.665 € brutos anuales distribuidos en 12 pagas. Proyecto estable con posibilidades de desarrollo profesional. Planificación mensual de turnos para facilitar la organización personal. Horario Jornada de 39 horas semanales. Turnos rotativos entre las 08:00 h y las 23:00 h. Trabajo de lunes a sábado. Dos días de descanso semanales.