Conserje - MULSERGO SL

POSITION SUMMARY: Housekeeping Director owns the entire guests onboard experience related to cleanness and Stateroom service, offering a seamless execution of premium service that is both exceptional and memorable. Housekeeping Director must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Housekeeping Director is held fully accountable for the quality of all guests’ experience. This individual will take full ownership and accountability for the maintenance, cleanness of each assigned area and service leading their Team. HIRING QUALIFICATIONS: • Five to seven years housekeeping managerial experience in an upscale hotel, resort, or cruise line (shipboard experience preferred)., • Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred., • Extensive knowledge of cleaning procedures regarding public health standards., • Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal., • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques., • Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames., • Ability to communicate tactfully with department heads, coworkers, and other shipboard crewmembers to resolve problems and negotiate resolutions., • Demonstrated aptitude for the financial aspects of a housekeeping operation, including the successful identification of expense reduction through cost control., • Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel., • Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues, • Knowledge of policies and practices involved in the human resources function., • Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (Issu Trax, OCIMS, Fidelio, LGA (Landed Goods Advisory), Berthing Manager, Medallia, Kronos, Celebrity App), • Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R. LANGUAGE REQUIREMENTS: • Ability to speak English clearly, distinctly, and cordially with guests., • Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers., • Ability to speak additional languages such as Spanish, French, or German preferred.

About us: At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind. Our goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America. We envision a world full of possibilities, where location is flexible and housing doesn’t limit your options. Help us turn this vision into a reality. We are looking for talented individuals to join us on our exciting journey to redefine the rental market—from Madrid to the world. Our culture: We are a diverse and dynamic team of professionals from over 18 nationalities, united by a shared vision: to transform the global rental market. At Homeclub, we foster a culture that values continuous learning, open feedback, and personal growth. Every team member is empowered to share new ideas and take ownership of their professional development in a flexible and collaborative environment. Our hybrid work model adapts to individual needs, and we believe in celebrating together—whether through after-work events or recognizing every achievement, big or small 🎉. What you'll do: • Respond to phone calls, emails, and online chats in a professional and courteous manner., • Efficiently address guest concerns and resolve issues to ensure their satisfaction., • Document and manage incidents using our Property Management System (PMS)., • Coordinate with the cleaning, maintenance, warehouse, and quality teams to resolve on-site issues efficiently., • Maintain clear communication with all teams involved in guest satisfaction to optimize operational processes., • Keep meticulous records of interactions with guests., • Attend all the issues reported by guests during their stay in a timely and professional manner in accordance with established SLAs. Continuously monitor incidents until their complete resolution., • Monitor expenses and coordinate necessary actions to stay within budget limits., • Identify opportunities to improve processes related to incident management, and budget management., • Propose and participate in the implementation of solutions to enhance the efficiency and quality of services. About you: • Valuable prior experience in a customer service environment, resolving issues to ensure their satisfaction including handling both inbound and outbound calls., • Exceptional organizational skills and the ability to maintain an accurate record of costs and budgets., • Ability to work collaboratively in a dynamic and multicultural environment., • Advanced level of English., • Excellent communication skills and a strong customer-focused mindset., • Availability to work 40 hours per week from Monday to Friday. Why us? • A charming office in the center of Madrid., • An international work environment; we have more than 18 nationalities!, • On your birthday, we offer you a half day off., • Culture of ownership, innovation, training and feedback., • Flexible and dynamic work environment., • Free Drinks: we always provide tea and coffee., • After-work events and an amazing internal culture., • Internal growth opportunities., • Discounts at partner stores., • Discounts on our properties for your family and you. Join the team: At the core of our success are our values that guide us every day makes us a unique company, because we work as a team, we take ownership, we prioritize the customer service and we seek excellence. At Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

Within your #OneTeam As a Startup Program Intern, you will be responsible for assisting the Startup Program Manager for Southern Europe to execute the strategy for the global Startup Program across Spain and identifying and acquiring startups with the potential to create business opportunities. You will monitor their progress and maintain the relationship with them. You will interact with startups and encourage them to join the OVHcloud Startup Program. You will also ensure that they are satisfied with the products and solutions offered. This contract can start ASAP. Your main responsibilities Manage local Startup Program activities Assisting the Startup Program Manager for Southern Europe to execute the strategy that includes the activities below to boost the number of startups in the Startup Program and increase the spend on OVHcloud by these members Market Research • Analyze market trends, competitors, and potential areas for development., • Support and assist Startup Program Manager to identify potential clients and contact them, • Scouting local scaleup and startup Program management • Document and track the progress of eligible startups in our CRM lead management system, • Production of reports on program monitoring and tracking of KPI's, • Assist with setting up onboarding and offboarding sessions for members, • Assist with setting up tech consultations with OVHcloud engineers for customers to help them access the cloud solutions best suited to their needs, • Draft and send meeting summaries or action items., • Respond to inquiries from startups, addressing requests or issues Promotion in the startup ecosystem • Identify and attend relevant local startup events (demo day, tradeshow, startup competitions), to recruit new start-ups for the program., • Assist in organizing events or initiatives for startups At OVHcloud, we encourage you to be daring and take the initiative. Beyond these qualities, we expect you to be proactive and continuously improve your portfolio. Your future impact In 3 months you will have accomplished Using OVHcloud’s productivity tools: CRM, procurement system, communications tools etc.Assist with managing the Startup Program in your cluster including onboarding, offboarding and tech consultationsAnd in 6 months you will have mastered Attending and running events to acquire new startups in the Startup Program Skills required • Good written and verbal communication skills, • Computer literate and able to use tools like Microsoft Office and CRMs, • Program management and business development/sales skills are a plus Non-core competencies Knowledge of the startup ecosystem

En Quirónsalud, tu carrera tiene un propósito. En Quirónsalud, no solo lideramos el sector sanitario; lo estamos transformando. Con tecnología de última generación y una red de más de 58 hospitales en España y más de 180 centros sanitarios en Europa, respaldados por Fresenius-Helios, trabajamos con una misión clara: mejorar vidas. Buscamos profesionales, que quieran crecer, innovar y formar parte de un equipo donde la excelencia es el día a día. Únete a nuestro equipo Vacante: Prácticas Comunicación Interna Ubicación: Madrid Funciones: Colaborar con el equipo de Comunicación Interna en el diseño, desarrollo y ejecución de campañas desde su inicio hasta la implementación final. Apoyar en la medición de resultados y el seguimiento de las acciones de comunicación, elaborando informes y cuadros de mando. Participar en la preparación y presentación de propuestas para nuevas iniciativas de comunicación. Contribuir en la creación de contenidos y en la gestión de las herramientas de comunicación interna. Lo que ofrecemos: Contrato estable • Convenio de prácticas con ayuda al estudio., • Contarás con el respaldo de un equipo con amplia experiencia que te ayudará a fortalecer tus habilidades y avanzar en tu carrera. ¡Te estamos esperando! En Quirónsalud promovemos la integración y el respeto por la diversidad. Por ello, nuestros procesos de selección se llevarán a cabo bajo estos principios. Así mismo, la empresa declara su compromiso en el establecimiento y desarrollo de prácticas que impulsen y fomenten la igualdad de trato y oportunidades entre hombres y mujeres, sin discriminar, directa o indirectamente, por razón de sexo. Este principio forma parte de nuestra política Corporativa y de Personas, en línea con la Ley Orgánica 3/2007, de 22 de marzo, para la igualdad efectiva entre ambos géneros. Requisitos: • Imprescindible: Grado y/o Máster en Comunicación interna, corporativa o similar. Grado y/o Máster relacionado con análisis de datos: ADE, Empresariales, Ingeniería o similar., • Conocimiento y/o experiencia en análisis de datos., • Buena redacción y buenas dotes comunicativas., • Persona empática, organizada y comprometida, con buenas habilidades sociales, ganas de aprender y trabajar en equipo y orientada al servicio y a la excelencia., • Nivel paquete office muy alto, especialmente Excel y PowerPoint., • Valorable: conocimientos de análisis de datos y uso de herramientas de email MKT.

¿Quiénes somos? Fundada en 2012, en la última década nos hemos convertido en la aerolínea low-cost de referencia en Madrid, operando vuelos de corto y medio alcance hacia más de 30 destinos nacionales e internacionales. Somos una compañía que conecta personas, ofreciendo en cada vuelo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la cercanía con nuestros clientes. Combinamos las ventajas del segmento low cost (operación punto a punto, eficiencia en costes y precios muy competitivos), con las de una compañía de red (amplia red de conexiones, gran calidad de servicio, clase business, programas de puntos, etc.). Con más de 50 millones de pasajeros que han depositado su confianza en nosotros desde el inicio de nuestras operaciones, nos hemos posicionado entre las cuatro principales compañías aéreas en el aeropuerto Adolfo Suárez Madrid-Barajas en 2023. Este logro refleja nuestro compromiso con la excelencia operativa y empresarial Como empresa joven, conscientes del mundo que queremos construir para las futuras generaciones, pensamos y actuamos comprometiéndonos con la sostenibilidad, tanto social como ambiental, siempre desde la excelencia operativa y empresarial. Iberia Express forma parte del Grupo Iberia, con una red que opera a más de 130 destinos en todo el mundo y que es líder entre Europa y América Latina. También es parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas del mundo, y es miembro de OneWorld, una alianza de quince compañías aéreas y una red mundial que ofrece vuelos a más de 900 destinos en 170 territorios. Tu oportunidad: Buscamos incorporar a nuestro equipo de e-commerce a una persona interesada en el mundo web, la maquetación, el diseño y la experiencia de usuario. Formarás parte de un departamento dinámico y multidisciplinar y aprenderás a dar soporte a todas las necesidades relacionadas con el entorno web. Lo que tendrás que hacer • Apoyo en la edición, maquetación y actualización de contenido en la web y la app., • Diseño y gestión de correos electrónicos transaccionales., • Implementación y ajustes de campañas de marketing digital en la web, • Participación activa en proyectos del área relacionados con diseño, experiencia de usuario y comunicación digital., • Propuesta y diseño de nuevas secciones, con foco en mejorar la experiencia de usuario y la navegación., • Colaboración en tareas creativas y operativas, aportando una mirada visual y técnica. Lo que esperamos de ti • Formación relacionada con el mundo web: Front-end, maquetación, multimedia, diseño gráfico o similar, • Conocimientos básicos de HTML, CSS o JavaScript, pero sobre todo interés y ganas de aprender. No buscamos expertos, sino personas con curiosidad y motivación por desarrollarse en el área de maquetación front-end., • Nociones de diseño gráfico. No crearás diseños desde cero, pero colaborarás en proyectos junto a equipos de diseño. Se valorará el manejo de herramientas como Figma o Photoshop, aunque no es imprescindible., • Buen dominio del inglés, suficiente para desenvolverse con soltura en entornos digitales y leer documentación en inglés., • Perfil creativo, resolutivo y adaptable, con capacidad para trabajar en equipo y aportar ideas visuales y funcionales. Lo que podemos ofrecerte • Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio en el sector., • Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución., • Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimiento profesional., • Ayuda al estudio de 850€ al mes.