Encargado/a Economato - Menorca - Hosco

This role is hybrid, based in Weybridge, Surrey. Job Summary: At Royal Caribbean Cruises, we are seeking a motivated and enthusiastic Apprentice to join our UK team on an 18-month paid apprenticeship programme, starting on 1st September 2026. As a Department Apprentice with one of our teams listed below, you will have the unique opportunity to gain hands-on experience and insight into various functions within our organisation, this role is ideal for someone eager to learn and develop a broad skill set in a dynamic and fast-paced environment. As part of this programme, you will gain work experience within one of the following areas: (To be chosen upon application) Brands - Multi Department Brand Management, Commercial Finance, Revenue Management, Marketing, Sales, Public Relations (PR), general business administration and customer services and champion our corporate values. IT Applications Applications, operating systems and data, connected to our IT infrastructure. Marine Procurement Sourcing, purchasing and managing goods and services essential for the operation, maintenance and safety of our ships. At the end of the 18-month placement you will gain a Level 3 Business Administration qualification, and you will have access to a number of support resources to support your personal and professional development. Your journey is our journey! About Us: Royal Caribbean Group is the world's largest cruise line. It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable. Key Responsibilities: As part of this programme, you will assist with routine tasks and special projects. May include but not limited to: • Support Daily Operations • Support the team with administrative tasks, • Assist in scheduling and managing appointments, • Handle enquiries via phone, email and in-person, • ADHOC duties including, greet all visitors, signing visitors in to building • Collaborate with Team Members • Work closely with colleagues and contribute to team goals and projects • Complete Assignments • Follow instructions and complete tasks accurately and within deadlines • Participate in Meetings • Attend and actively participate in meetings, providing input and feedback • Maintain Records • Keep accurate records of work completed and progress made • Adhere to Company Policies • Follow all company policies, procedures, and safety guidelines • Seek and Act on Feedback • Regularly seek feedback from supervisors and mentors and make improvements based on guidance Comprehensive training and guidance on all role responsibilities will be provided as part of the rotational programme. Working Environment: This is an office-based role from our Weybridge Surrey office. Working hours are 9am-5.30pm, Monday to Friday. You will be immersed into a culture of inclusivity, diversity and belongingness. Qualifications / Requirements: • Must be at least 18 years of age, • GCSE or equivalent, for example currently enrolled in or recently completed A level or equivalent programme is desirable however not essential, • A strong interest in learning about various business functions, • Good communication and interpersonal skills, • Understanding how multitask and manage time effectively, • Intermediate knowledge in Microsoft Office Suite (Word, Excel, PowerPoint), • Ability to work well in a team as well as independently, • Willingness to enrol in an 18 Month Level 3 Business Administration Apprenticeship programme and complete end point assessments Please note, as part of the L3 qualification you will gain a broad knowledge of various functional skills such as Maths & English. As well as in on-the-job support. What we have to offer you in return: You have heard about the role, so what can we offer you in return for your commitment and working journey with us? • Comprehensive training and mentorship across multiple departments, • An Opportunity to gain a nationally recognised Level 3 Business Administration qualification supported by Training providers Talent Vista, • Exposure to a wide range of business operations, • Opportunities for professional development and career growth, • A collaborative and supportive work environment, • On your start date you will be provided with a unique welcome pack which will set you up for your 18-month journey, • Competitive Base Salary, travel support and great benefits including ship visits and much more It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to any additional questions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group's Celebrity Cruises Team has an exciting career opportunity for a full time Manager, Strategic Accounts. This position will be working onsite from Weybridge, UK. POSITION SUMMARY: The primary purpose of this role is to own and manage a portfolio of key accounts, influencing internal and external stakeholders through building key relationships and ensuring that APD, revenue and guest targets are exceeded at optimal cost of acquisition. The role will be responsible for developing a fully integrated strategic sales and marketing annual plan for own accounts, and then converting the strategy into targeted activity. This role will support the Head of Sales with the execution of the distribution strategy and ensure correct investment decisions are made. Responsibility includes supporting strategic and key partners and producing annual destination plans with alignment to the booking curve ESSENTIAL DUTIES AND RESPONSIBILITIES: • Ensure the right amount of time is dedicated to support the strategic partners with an execution plan., • Analyze account profitability and opportunity and ensure that the distribution strategy is driving optimal return on investment., • Responsible for analyzing the weekly stats for your territory by account and providing robust market insights., • Implementation, development, and management of the sales strategy for new business opportunities within your territory., • To develop annual and quarterly sales plan for your accounts, ensuring the plans are relevant and will drive improvement on profit and APD, using the SPARK sales academy tools & techniques to formulate robust plans., • Be the face of Celebrity Cruises, with face-to-face visits, meetings and floor-walking within own accounts., • Develop a targeted contact strategy that enables you to the focus of delivering higher APD's., • Develop key relationships within your account portfolio with key decision makers and influencers., • Build solid relationships with top sellers to ensure Celebrity Cruises remains forefront of mind, whilst seeking new opportunities with other sellers to build volume., • To motivate and ensure your partners are engaged with our trade loyalty program Celebrity Rewards., • Work with the Training Manager to ensure effective implementation of Celebrity Passport training program and attendance of seminars at sea and face to face / virtual training events amongst the accounts., • To use the sales management tools available, in particular automation tools to ensure effective and efficient communication and account management., • Drive sales and engagement within own accounts via use of technology including (but not limited to) social media, virtual meetings, salesforce and telephone calls., • Implement both product and automation training to ensure awareness of all products., • Responsible for effective management of co-op budget for the accounts and monitoring and reporting on the ROI., • Effective implementation and communication of commercial terms ensuring all paperwork post negotiations are delivered in a timely fashion., • Responsible for competitive intelligence gathering and provide recommendation to the organization., • Work with the Marketing team and Trade Marketing Manager to ensure that Celebrity Cruises are well represented in all activity., • Prepare and host client educational trips, i.e., Seminars at Sea, Ship Launches, and Ship Visits etc with targeted follow-up to ensure robust ROI., • Act as Ambassador for Celebrity Cruises at key trade and consumer events., • Implement successful consumer events, digitally or face to face, as required as part of a clear strategy and demonstrate a return of investment and costs., • Prepare weekly and sales reports for the leadership team as required., • Liaise and work with RSM team where appropriate to ensure coverage of Key Accounts within retail space, promoting consistent messaging and engagement., • Set clear SMART objectives for all meetings to ensure effective use of time., • Accurately record all meaningful trade partner conversations in Salesforce, including any agreed actions and follow-up., • Takes accountability for self-development, completing all required training, as well as those identified to support own needs and opportunities for personal growth, • Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. EXPERIENCE KNOWLEDGE AND SKILLS • Influencing - takes others on the journey with them and ability to persuade others., • Problem Solving skills - Can identify the problem, think on their feet, and address disputes and problems., • Multi-tasker - Ability to simultaneously manage a variety of projects and events & at different planning stages whilst meeting required deadlines., • Style - Leads with integrity, empathy and is self-aware., • Enthusiastic - Demonstrates passion, enthusiasm and is eager and excited towards own goals and development of the team., • Analytical - Logically analyses facts, data, and situations., • Takes initiative - Understands what needs to be accomplished and proceeds within the accountabilities of the job., • Planning - Can formulate ideas related to the steps of achieving the objective., • Organized - Can place and maintain order in an environment and situation., • Selling - Has a skill to convince and influence others to purchase a product or service., • Persistent - Is tenacious despite encountering setbacks and obstacles., • Optimistic - Believes the future will be positive and demonstrates a positive attitude in all situations., • Written/Language - Clear and concise communication detailing the level of interest in formulating words that convey the meaning., • Flexible - Working hours and travel will be fluid with regular time spent with Trade Partners., • All Sales backgrounds (sectors) considered., • Experience of working in a matrix organization is preferable., • Clean current driving license. WORKING CONDITIONS • Full time position, • Field Based Role, • Competitive pension, private healthcare, life assurance to name a few, • Friends and Family Cruise discounts We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! The position is not eligible for work authorization sponsorship It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

Minor Hotels dispone de una beca en prácticas en el Departamento de Recursos Humanos (Formación) ubicada en Madrid. Las tareas a desarrollar serán las siguientes: 1. Apoyo en la planificación de capacitaciones, 2. Ayudar en la elaboración del calendario de formaciones., 3. Coordinar fechas, horarios y disponibilidad de salas o plataformas virtuales., 4. Gestión administrativa, 5. Registrar asistencia de los participantes., 6. Apoyar en la elaboración de informes y reportes de formación., 7. Organizar y archivar documentación relacionada con los cursos., 8. Comunicación con participantes, 9. Enviar invitaciones, recordatorios y encuestas de satisfacción., 10. Resolver dudas básicas sobre los cursos o el proceso de inscripción., 11. Apoyo logístico, 12. Preparar materiales didácticos (presentaciones, manuales, hojas de evaluación)., 13. Apoyar en la instalación de equipos o plataformas digitales., 14. Seguimiento y evaluación, 15. Recopilar y analizar encuestas de satisfacción., 16. Apoyar en la elaboración de informes de resultados de formación., 17. Actualización de bases de datos, 18. Mantener actualizados los registros de formación en sistemas internos o plataformas LMS (Learning Management System)., 19. Colaboración en proyectos especiales, 20. Participar en campañas internas de formación o desarrollo., 21. Apoyar en la creación de contenido para cursos e-learning. Requisitos 📑Licenciado, preferiblemente en Administración y Dirección de Empresas, Derecho, Psicología o Turismo.Nivel medio de inglés.Conocimientos a nivel de usuario del paquete Office.Persona con iniciativa, proactividad y habilidades de comunicación.Valorable positivamente haber tenida una primera experiencia en prácticas. Se ofrece 🙌Duración: 6 meses con posibilidad de alargar 6 meses más. Jornada Completa de L a J de 8 a 17:30h y V de 9 a 15h. Los meses de julio y agosto jornada intensiva de 8:00 a 15:00 Posibilidad de modalidad híbrida de trabajo (3 días en casa + 2 oficina) Ayuda económica de 700€/mes brutosTarjeta ENRED para ayuda a la comida con una carga mensula de 112€ (excepto los meses de jornada intensiva) Es indispensable poder gestionar convenio de prácticas con escuela o universidad.Las prácticas en Minor Hotels responden a un compromiso como Compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias.

El hotel NH Malaga, buscamos un practicante que quiera iniciar su experiencia laboral en este mundo, con posibilidad para extras o vacaciones. Las principales funciones serán: • Atender e informar a la clientela sobre las características del hotel y sus diferentes servicios, así como en la realización de pequeños encargos., • Realizar las reservas de la clientela, en función de la política comercial de la cadena y de la disponibilidad y características de las habitaciones, vía telefónica o presencial., • Analizar las incidencias de turnos anteriores, relativas a “check in”, instalaciones del hotel, posibles quejas y/o requerimientos de la clientela., • Verificar el número de habitaciones libres del hotel, cruzando la información de los sistemas de gestión con la documentación disponible relativa a reservas., • Realizar el “check-in” de los clientes/as en el hotel, solicitando la información necesaria en cada caso., • Supervisar los cargos realizados en las cuentas de los clientes/as relativos a alojamiento, consumiciones, teléfono, y servicios del hotel, controlando los saldos excedidos., • Realizar el proceso de “check-out” del cliente/a del hotel, solicitando al mismo la información necesaria en cada caso para ejecutar dicho proceso. • Formación Académica: • Cursando Diplomatura en Turismo, Grado en Hosteleria y Turismo, o formación similar. • Conocimientos Específicos: • Nivel alto de inglés (hablado y escrito). Se valorará otros idiomas., • Conocimientos a nivel usuario del paquete Microsoft Office. *Condiciones: