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Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day. Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Field Service Engineer will provide service and maintenance along with troubleshooting and commissioning of the laboratory instruments in the Leica Biosystems portfolio, including network configuration and implementation of Histology equipment. This position is to provide onsite support, with occasional support within the EU where necessary. The ideal location will be Madrid. In this role, you will have the opportunity to: * Provide support to end users to maximize customer satisfaction and to build the reputation of the products in the marketplace * Visit customers to perform preventative maintenance, repairs, fault analysis, and upgrades to achieve optimum customer care and ensure a professional repair in due time with effective and efficient working practices in line with set KPI’s * On site installation of histology equipment’s * Exchange valuable information resulting from customer contacts to increase customer satisfaction and sales/service administration and communication, competent for our clients * Co-operate closely with and support the sales team with tasks such as basic training for customers, installations, demonstrations and system builds * Deliver accurate reporting, handling and timely submission of Salesforce reports, Expenses, Spares Stock management and other service documentation * Contribute to team goals of Customer Satisfaction, Return Call Rate, Preventative Maintenance Planning, Utilization and Service Financials The essential requirements of the job include: * Educated in Mechanical, Electronic or Electronical Technology * Basic Knowledge of network configuration and TCP/IP networking components in a Windows environment * Proven ability to support electronic systems during entire Product Life Cycle * Excellent communication skills, verbal and written with ability to communicate across different levels internally and at customer sites It would be a plus if you also possess previous experience in: * A Field Service role * Histology What We Offer: * Attractive Benefits Package * Continuous training, support and focus on your personal development * Cooperation with experts from a wide range of functions * Modern virtual working approach in an exciting international environment #LI-KS1 Career Progression: It is expected that the Field Service Engineer would have the potential to develop technically either broadly as a generalist or product specific as a specialist. As an alternative, development into other Service or Sales related roles is possible, representing other product groups and/or management responsibility within Leica Biosystems or other Danaher operating companies. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit ___.

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day. Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Service Engineer Digital Technologies for Leica Biosystems is responsible for delivering, promoting and selling high quality technical service within geographical area of responsibility, including EU if required, with the objective of achieving customer satisfaction whilst obtaining individual or team revenue and KPI targets. The responsibility of the position holder is service and maintenance along with troubleshooting and commissioning of the laboratory instruments in the Leica Biosystems portfolio, focusing on configuration and implementation of Imaging Solutions, network devices and remote services. Visit customers for installations, preventive maintenance, repairs, fault analysis and upgrades in order to achieve high customer satisfaction and ensure a professional repair in due time with effective, efficient & safe work practices. Provide phone and remote support to reduce customer downtime. Perform root cause analysis in the field or in the business / manufacturing unit. Be the local expert and go-to person for other FSE’s in the region. This position is part of the Service team and is located in Madrid fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives. You will report to the Iberia Team Leader If you thrive in a dynamic, technical, fast paced role and want to contribute towards a world-class Technical Service organization—read on In this role, you will have the opportunity to: • Visit customers to perform preventative maintenance, repairs, fault analysis, and upgrades to achieve optimum customer care and ensure a professional repair in due time with effective and efficient working practices contributing to team goals/KPI’s., • On-site installation of Imaging Solutions, including configuration of network requirements., • Deliver accurate reporting, handling and timely submission of Salesforce reports, Expenses, Stock management and other relevant service documentation/process transactions., • Work in close collaboration with DP product specialist EMEA, Business Unit and other LBS Field Service team, to improve reliability and feedback insights on Imaging Solutions technical support., • Co-operate closely with and support the sales team with tasks such as basic training for customers, installations, demonstrations and setting up systems on the customer network, • Exchange valuable information resulting from customer contacts to increase customer satisfaction. Document customer information with the CRM & Service management systems in a timely manner. Collect, update & distribute knowledge with the product specialists. The essential requirements of the job include: * Experience in Field Service or a related field, preferred on medical devices * Knowledge of network configuration and setup such as firewalls and TCP/IP networking * Experience with Windows Server, Linux, VM’s and working knowledge of SQL. * Knowledge of Digital Pathology Integration solutions and software installations advantageous * Proven ability to learn independently in technical areas and build experience Travel: Must be able to travel approximately 50 % of the time primarily within the region, this will vary depending on requirements. Overnight travel may be required Language: English & Spanish At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit ___.