📢 ¡Estamos contratando! – Especialista de Postventa - PADELPOINT

This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support—an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer’s ServiceMax implementation and acts as the customer’s Technical Account Manager post-implementation. Key Responsibilities • Build and maintain strong relationships with key business and technical stakeholders across assigned accounts., • Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership., • Participate in customer-facing meetings, including Quarterly Business Reviews., • Represent the customer’s voice internally to drive continuous improvement., • Manage escalated issues in collaboration with the Escalation Manager., • Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts ○ Maintenance schedules ○ Company events and communications •, • Monitor and follow up on customer satisfaction through surveys, feedback, and postmortem reviews., • Share technical best practices and relevant updates with customers., • Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills & Experience • Salesforce and/or ServiceMax previous experience, • Strong organizational and communication skills., • Ability to work effectively in a globally distributed team across time zones, • Minimum of 5 years of experience in software technology, ideally in a support capacity., • Familiarity with cloud-based environments, including SaaS and PaaS., • Bachelor’s degree in an IT-related field or equivalent professional experience., • English / Spanish and/or French language., • Willingness to travel occasionally. Preferred Qualifications • Salesforce Administrator 201 and/or Advanced Administrator 211 certifications., • Project management experience. Familiarity with technologies supporting, • Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript).

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, y la organización de congresos, convenciones e incentivos, hemos formado un equipo de personas comprometidas, socialmente responsables y altamente profesionales; continuamos creciendo y queremos seguir incorporando talento a la organización, buscamos consultores de viajes especializados en viajes corporativos, para unirse a nuestro equipo de emergencias, H24, para dar soporte a nuestros clientes fuera del horario habitual de atención (además de festivos y fines de semana). ¿Cuáles serán las funciones?: • Prestar atención personalizada al cliente de empresa fuera del horario habitual de atención, • Solucionar las diferentes situaciones y peticiones presentadas por el cliente, • Gestionar la reserva de los servicios solicitados (aéreo, tren, coches, hotel…) Si tienes: • Inquietud por continuar tu desarrollo y crecimiento profesional, formando parte de un equipo especialista, • Experiencia de 2 - 3 años en funciones similares en el área de Business Travel, • Capacidad de resolución de problemas, • Clara orientación al cliente, • Buen dominio del GDS Amadeus ¿Cómo es trabajar en IAG7 Viajes? • Estabilidad, contrato indefinido (una vez superado el período de prueba)., • Participar de un proyecto ilusionante y en crecimiento, trabajando en equipos comprometidos., • Trabajo en remoto., • Buen ambiente dentro y fuera de la oficina: disfrutarás de varios teambuildings y afterworks al año, actividades de ocio y deportivas, asistencia a espectáculos… ¡y mucho más, porque no todo es trabajar!, • Bienestar integral: cuídate con nuestro programa de salud física, mental, alimentaria…, • Impacto social: podrás participar en retos con impacto en proyectos de fundaciones, ONG… y poner tu granito de arena en hacer de este mundo un lugar mejor., • Cultura de diversidad, inclusión e igualdad de oportunidades., • Beneficios exclusvos por ser parte de IAG7Viajes, descuentos en viajes para el empleado y familiares y ventajas exclusivas con nuestros proveedores. Si te interesa la oportunidad, por favor, remítenos tu CV. ¡Nos encantará conocerte y qué te unas a nuestro equipo y proyecto!

🌍 Want to work with a team spread across Europe, without the airport queues? ✈️ 🚀 Are you ready to join a dynamic, fast-growing company where your contribution truly matters? 🏡 We offer a great work-life balance, no commuting, and YES: Work from anywhere! (almost) 💻✨ Foneday is on a mission to revolutionize the smartphone repair parts industry by building strong, lasting relationships with our customers. We're looking for an energetic and results-driven Telephone Account Manager B2B - Spain [Remote] to join our team, focusing on the local market. This is a remote role, offering the flexibility to work from anywhere in this market or elsewhere in the world within the same time zone. About Foneday At Foneday, we believe that success comes from building more than just customer transactions, we build sustainable partnerships. Our core values revolve around exceptional service, growth, and collaboration. As a leading provider of smartphone and tablet parts for repair shops across Europe, we go above and beyond to ensure our customers receive the best solutions and support. What You’ll Be Doing: • Drive Growth: Spearhead the development and expansion of our customer base in your market by establishing strong relationships. As the pioneer in this market, your primary objective in the initial months will be to proactively reach out to potential customers, establishing a strong foundation for growth., • Be the Customer’s First Point of Contact: Build and nurture lasting relationships with the customers, ensuring their needs are met and their experience with Foneday is seamless., • Deliver Outstanding Service: Provide solutions, resolve issues, and proactively engage with customers to ensure satisfaction. What We’re Looking For: • Customer-Focused: You are passionate about delivering excellent service and building meaningful relationships with customers. You make sure customer needs are fully met on time, • Sales and Persuasion Skills: You have a natural ability to engage customers on calls, pitch our potential partnership effectively, and guide them toward making decisions, all while maintaining a positive relationship., • Tech-Savvy: You should be comfortable using CRM tools, Google Suite, Google Meet, and phone systems. You’re quick to learn new software, can troubleshoot basic tech issues, and adapt to new digital tools easily., • Strong Communicator: You are a strong communicator with excellent command of English., • Self-Motivated: You have worked and thrived in a remote environment, managing your own time and staying organized., • Problem-Solving and Adaptability: You can think on your feet, adjust to changing customer needs, and find solutions quickly., • Reliability and Accountability: You take ownership of your tasks, ensuring deadlines are met and goals are achieved consistently. What We Offer: • Freedom: Work remotely from anywhere, with the flexibility to create your ideal work environment., • Competitive Salary: Earn between €1,800 and €2,300 gross per month, depending on experience, plus performance-based incentives and an additional compensation for independent contractors, • Flexible Working Hours: Enjoy the flexibility to balance your professional and personal life, with 25 annual holidays (full-time) and national holidays off., • Growth Opportunities: Be a key part of our expansion in your market and seize long-term career development prospects., • Great Remote Benefits: Receive a monthly allowance for coworking spaces and gym memberships to enhance your work-life balance., • Dynamic Culture: Join a collaborative, fast-paced environment where your ideas and contributions are highly valued., • Supportive Team Environment: Be part of a Remote, dynamic team where we help, challenge and inspire each other to grow, both personally and professionally. Important Note: As we do not have a legal entity in this market, this role will be offered as an independent contractor position. You will receive an extra compensation for this. If you’re passionate about technology, customer success, and want to make an impact at Foneday, we’d love to hear from you! Apply now and start your journey with us. Learn more about us at:foneday.shop

Prestigiosa Multinacional del Sector Salud selecciona Accounting Manager para sus oficinas ubicadas en Madrid Liderando un equipo de contables y reportando a la dirección financiera te responsabilizarás de coordinar los cierres contables, garantizar la elaboración precisa de los estados financieros conforme a la normativa vigente, control interno, analizar desviaciones y riesgos, y asegurar el cumplimiento fiscal. Además, participarás activamente en procesos de migración a nuevos ERPs, adquisiciones e integraciones contables, colaborando con auditorías y departamentos clave. Aportarás: • Al menos 5 años de experiencia en rol similar, • Valorable experiencia con SAP S4 HANA, • Experiencia con PGC e IFRS, • Nivel alto de inglés, • Experiencia en gestión de equipos, • Fantástica actitud y proactividad Se ofrece: • Contrato indefinido, • Remuneración fija competitiva, • Seguro médico, • Retribución flexible, • 2 días de teletrabajo Si estás buscando un nuevo reto, ¡inscríbete en esta oferta!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate We have an excellent opportunity for an experienced Account Manager to join our growing international team. As our Global Account Manager, Hospitality, your goal is to develop and execute strategic account plans which aim to grow our business within assigned accounts in Hotels sector and increase our share of wallet in major Hotel projects in Spain and the EMEA region. Utilizing proven selling strategies, our brands, product portfolio, your local/international network in Hotels sector and your market insights, you will be expected to create opportunities within your assigned accounts. While developing long term account relationships with international hotel chains present in Spain and EMEA, you will drive sales at each account to deliver individual targets and focus on cross-selling. Main responsibilities • Focus on assigned accounts in the Hotels sector, building connections with key stakeholders such as investors, franchisees, and project management teams that operate hotel projects across Spain and EMEA., • Lead and own the planning and execution of strategy in collaboration with other company resources., • Be accountable for and measured on sales targets and results across the EMEA strategy., • Utilize product knowledge and insights to differentiate the company and create opportunities within accounts., • Consistently leverage the use of CRM tools to manage performance and communicate effectively with the team., • Develop and nurture strong customer relationships at all levels of the client organization and with relevant stakeholders or decision-makers involved in our major Hotel projects., • Effectively manage and guide account team members on activities and client engagements, collaborating with all regions and teams responsible for the hospitality business., • Develop account and opportunity strategies, including setting aspirations, sales targets, key corporate products, and other activities to grow the company’s share of wallet. The role is based in Madrid and offered on a regular fulltime contract basis. Is this you? • Have a proven track record of delivering growth and driving business opportunities in a B2B, product business relevant to Hotels sector., • At least 5 years of experience acquired in commercial roles (Sales Manager, Business Development Manager, Account Manager and similar), targeting Hotels sector, working with key influencers operating hotel projects in Spain and across EMEA., • Good knowledge of the Hotels sector, both in Spain and international, major players, recent developments and its sector-specific decision-making processes., • Excellent communicator with strong relationship building and nurturing skills: excellent partnership building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders., • A passionate networker and know how to connect with key influencers, ranging from design and procurement teams to investors, or operators, allowing Ideal Standard to become a partner of choice on large hotel projects., • A dynamic self-starter with a winning spirit., • Customer-oriented., • Native Spanish speaker with fluent English skills both written and spoken. Any other European language is a strong asset., • Proficiency in SAP/CRM and the Microsoft Office suite., • Availability to travel, domestic & internationally. Interested? We look forward to hearing from you! All inquiries and applications will be treated with the utmost discretion. NOTE TO RECRUITMENT AGENCIES: We do NOT accept unsolicited headhunter or agency resumes/CVS. Headhunters and recruitment agencies may NOT submit resumes/CVs through LinkedIn (or any other online platform) or directly to HR, managers and staff members of Ideal Standard or Villeroy & Boch. Ideal Standard and Villeroy & Boch are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.

Somos casi 3.000 talentos pero, ¡nos faltas tú! 2025 está siendo nuestro 31 año de existencia, con un crecimiento continuo y casi 3.000 personas en nuestro equipo, y todo ello, sin dejar de ser una compañía diferente, una compañía donde las personas son de verdad lo primero y donde la meritocracia se impone. No tenemos ninguna duda que nuestro portfolio de servicios nos pone en una posición inmejorable para seguir creciendo los próximos años; y para ello queremos seguir reforzándonos con los mejores, así que, si conoces perfectamente nuestro sector en cualquiera de sus facetas, tienes ganas de comerte el mundo y tienes las capacidades de liderazgo que encajan con nuestra cultura corporativa, te estamos esperando con los brazos abiertos. Buscamos a un/a profesional con experiencia consolidada desarrollando negocio en nuestro sector, servicios y tecnologías de la información. Con sólidos conocimientos del mundo IT, capacidad de liderazgo, capacidad analítica y organizativa, trabajo en equipo, compromiso y escucha activa y que quiera seguir creciendo y asumir un nuevo reto profesional. Si pasas a formar parte de nuestro equipo, te encargarás de: • Captar clientes potenciales, trabajando estrechamente con la Dirección de la Unidad de Negocio. Desarrollo de nuevo negocio., • Gestionar la cartera de clientes asignada., • Definir e identificar las necesidades técnicas de nuestros clientes., • Apoyar y dar soporte técnico para asegurar el desarrollo de nuestras soluciones y servicios de manera correcta., • Dirigir Proyectos de alto nivel y apoyar a los Project Managers., • Trabajar conjuntamente con diferentes departamentos, Operaciones y PMO, en las propuestas técnicas y comerciales a nuestros clientes., • Gestionar los pedidos, la producción y apoyar en el proceso de facturación. Para unirte a nuestro equipo esperamos de ti: • Ingeniería o Licenciatura en Informática o Telecomunicaciones., • Imprescindible experiencia comercial en empresas de servicios y tecnologías de la información., • Muy valorable aportar cartera de clientes propia., • Conocimientos y experiencia en la definición de estrategia comercial, captación de clientes y realización de ofertas., • Experiencia en dimensionamiento de equipos de trabajo., • Alto nivel de Inglés.

About RevX RevX helps app businesses acquire and reengage users via programmatic to retain, monetize, and accelerate revenue. We're all about taking your app businesses to a new growth level. We rely on data science, innovative technology, and AI, and a skilled team, to create and deliver seamless ad experiences to delight your app users. That’s why RevX is the ideal partner for app marketers that demand trustworthy insights, a hands-on team, and a commitment to growth. We help you build sound mobile strategies, combining programmatic UA, app re engagement, and performance branding to drive real and verifiable results so you can scale your business: with real users, high retention, and incremental revenue. Position Summary RevX is seeking a highly driven and client-obsessed Account Manager to join our Programmatic Performance DSP team. You will be responsible for managing key advertiser relationships and driving revenue growth across mobile user acquisition, app retargeting, and Connected TV campaigns. This is a client-facing, performance-driven role requiring deep programmatic expertise, strong analytical capabilities, and a proactive, thoughtful approach to customer success. You'll collaborate cross-functionally with internal teams—Sales, Campaign Management, Product, Engineering, Design—to deliver exceptional results and white-glove service for some of the most innovative mobile app marketers. Major Responsibilities ● Own and grow a portfolio of performance-focused mobile advertisers and agency clients, ensuring long-term success and revenue expansion. ● Act as the voice of the client internally—advocating for their needs and collaborating across functions to exceed performance KPIs. ● Monitor campaign delivery and performance daily, running deep data analyses and partnering with campaign managers for granular optimization. ● Deliver strategic insights and recommendations through regular performance reviews and reporting. ● Expand expertise across user acquisition, app retargeting, programmatic supply, CTV, MMPs, SSPs, and dynamic creatives. ● Support product innovation by surfacing client feedback and collaborating with Product, Tech, and Data Science teams on testing, QA, and feature rollouts. ● Provide proactive account management—anticipating client needs and bringing creative problem-solving to each interaction. ● Contribute to internal knowledge sharing, client onboarding, and best practices development to raise the overall quality of service. ● Build trusted relationships where clients recognize RevX as the industry benchmark for service and performance. Required Experience/Skills ● 3–4+ years of experience in Account Management or Customer Success within the programmatic media-buying ecosystem. ● Hands-on experience managing performance campaigns—user acquisition, retargeting, or CTV—preferably for mobile-first advertisers. ● Deep knowledge of RTB environments, in-app advertising, and the programmatic ecosystem (DSPs, SSPs, MMPs, etc.). ● Strong analytical mindset with the ability to extract insights from large data sets using tools like Excel, Google Sheets, and pivot tables. ● Proven ability to work independently and take ownership of client success. ● Excellent communication and stakeholder management skills—both internally and externally. ● Detail-oriented, self-aware, positive, and highly organized with strong time management abilities. ● Demonstrated ability to “surprise and delight” clients with white-glove service and thoughtful interactions. Preferred Qualifications ● Experience working with mobile app advertisers across diverse verticals (gaming, e-commerce, fintech, etc.). ● Familiarity with deep linking, creative personalization, data integrations, and campaign automation. ● Comfort operating in cross-functional teams with Product, Design, Data Science, and Engineering. ● Previous exposure to Connected TV or performance branding campaigns is a plus. ● Experience in high-growth, fast-paced adtech environments. ● Multilingual (English + German and/or Spanish) is a strong plus for international client portfolios. For more information visit