20 septiembre 2022•657 vistas
About the job:
Reporting to the Front Desk Supervisor, responsibilities and essential job functions include but are not limited to the following:
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Verify/adjust billing for guests.
Process all payment types such as room charges, cash, checks, debit, or credit.
Coordinate with Housekeeping to track room status and guest concerns.
Answer, record, and process all guest calls, requests, questions, or concerns.
Consistently offer professional, friendly and engaging service.
Input and access data in reservation system.
Follow proper escalation procedures when addressing guest concerns.
Become an inhouse hotel ambassador of all services and outlets of the hotel.
Department: Reception Room Division Management
Graduates related to Tourism / Hospitality Management from around the world.
Friendly and guest-oriented. Strong verbal and written communication skills. Good knowledge of Spanish and English languages. Other languages are a plus. Being a genuine ambassador with a "Yes, of course!" attitude.
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Languages required: English and Spanish. French is a plus
Jobs, courses & advice in hospitality • 11-50 empleados
Con nosotros desde mayo, 2022
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
Robinson Cala Serena You welcome our guests warmly and thus lay the foundation for immersing yourself in the ROBINSON atmosphere. Your positive, friendly charisma is contagious - for guests and for your team! As a Night Auditor (f/m/d) you stand up when others go to sleep, coordinate the arrival and departure of the guests and carry out the check in and check out. You will be in direct contact with our guests and the first contact person for praise, criticism or questions. With your understanding and patient nature you are always happy to help, no matter at what time of day. free accommodation and board working closely with qualified and open-minded colleagues | developing your career and achieving personal | developing yourself creatively and discovering hidden talents | working as a part of a great team | securely employed at the most beautiful locations on earth Department: Reception About you: | Experience working at reception in a first-class hotel establishment | Ideally initial experience as Night Auditor | Knowledge in using the “Protel” system is preferable | Ideally language communication skills for the respective country Language required: German. English and Spanish are a plus
Pastry Commis Chef Pastry Kitchen The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Pastry Commis Chef to join our talented pastry team. In this role, you will be working with a talented team and work in all aspects of service and production in the pastry kitchen. In the role of Pastry Commis Chef, your key focus will be to: be passionate about pastry and committed to learning ensure that the highest standards are maintained at all times ensure that the kitchen areas designated, equipment and utensils are always kept clean and tidy to the standards required by the Hotel follow closely the recipe specifications to ensure consistency of pastry/desserts ensure all mise-en-place is set up accordingly Do you have? – previous similar experience in a 5* luxury hotel, with medium to large banqueting and afternoon tea offering interest and passion in learning good interpersonal and communication skills ability to multi-task and work under pressure excellent attention to detail food safety training along with relevant culinary qualifications Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as: 4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked) meals on duty uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided complimentary accommodation at other Langham Hotels discounted accommodation at The Langham, London discounts for you and your friends and family in our food and beverage outlets and on Spa treatments a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs pension plan life insurance eye test vouchers cycle to work scheme season travelcard loan colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile learning and development opportunities
The Landmark London is looking for you to be our Waiter/Waitress! Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a Waiter/Waitress at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware Road Stations. It is important to us that everyone in the team brings positive energy to support our happy and fun environment. We are always looking to continuously improve our business and ourselves and have access to tailored development plans, apprenticeships and world-class management development programmes. Some of the excellent benefits you will enjoy as a Waiter/Waitress are: Salary Range £26,000 – £34,000 (incl. service charge) + paid overtime · 28 paid holiday increasing with service. · Free meals. · Pension with company contributions. · 50% discount in all our restaurants. · Additional discounts on hotel stays and Spa in all our hotels. · Season ticket loan. · Recommend a Friend incentive. · 24/7 online GP, mental health support and virtual wellbeing. · Bike to work scheme. · Uniforms provided and laundered complimentary. · Apprentice programmes. · Educational sponsorship for specialist subjects. · Opportunity to join our taskforces to contribute to the business focuses community and environment. · Employee Assistance Programme. · Employee recognition schemes and Social Committee events including gala dinners and much more! We are currently looking for a passionate Waiter/Waitress, to join our Food and Beverage Department on a permanent or casual basis, to join us in consistently delivering memorable moments and five star service to our guests and each other. All applicants must be legally eligible to work in the UK
As well as managing service and training your team, as Bar Manager at The Ivy Collection, your influence will extend far and wide. You’ll have input in menu development alongside the Group Beverage Manager, and your excellent local knowledge will make sure your restaurant is unique and captures the mood and atmosphere of its location. With a wine list of more than 100 wines, you’ll need to know your Picpoul from your Pinot, while a solid understanding of stock control and back-office systems is a must for the weekly stocktake reports. In return, our Bar Manager will receive an industry-leading pay package, in-role support to ensure your wellbeing, incredible opportunity for career progression and the training to make sure you succeed. Plus, you’ll also get access to an impressive array of benefits. Our Bar Manager will enjoy these benefits: o Free food and drinks when working from our restaurant menus o Book your birthday off – guaranteed o Cycle to work scheme, giving you big savings and an interest-free loan of up to one thousand pounds towards a bike o The Hub, our one-stop online platform, keeps you up-to-date with information, news and online courses o Regular social activities organised through our social committee o An additional day’s holiday every year for the first five years o On every anniversary we celebrate by giving you a gift o We reward Refer a Friend – if you successfully refer someone you can earn a reward of up to two thousand pounds o Regular awards for exceptional performance o Discounts for all employees and up to three friends when dining in a hand-picked selection of our restaurants o Extra discounts for all our team on gym memberships, Shopping, Mobile phones, travel and much more… Required skills: Fast-Paced Experience Salary discussed at venue
-Gestoría energética precisa: *Persona para departamento de Calidad y Bajas de clientes.* *El trabajo consiste en hablar con los clientes y solicitantes de baja y explicarles la contratación para que no sean penalizados*. De Lunes a Viernes Contrato Laboral 8 Horas al día.
New Opening Ikos Porto Petro Mallorca 2023 Ikos Resorts is looking for new Talent for being part of the new Ikos Porto Petro Spa team. Who do you want to become? Spa Therapist Your main responsibilities 1. Welcome and greet guests with professional and positive attitude 2. Deliver a variety of spa services (body treatments, massages, facials) according to the hotel’s standards 3. Uphold hygiene standards and follow health and safety 4. regulations within the treatment rooms 4. Keep a clean and stocked treatment room 5. Acknowledge and respond to relevant guest queries, needs and expectations 6. Keep a high standard of personal hygiene and appearance (grooming standards, clean uniform, body odors) Your main qualifications/skills Enthusiastic with friendly personality Proven experience as Spa Therapist ideally in a 5*luxury hotel Degree/Diploma/Current license in Spa/Physiotherapy/Cosmetology Fluency in English Good command of a second language (Russian, German, French) would be a plus What to expect from us: • Accommodation • Full Board Meal • Transportation from accommodation to the hotel and back. • Competitive remuneration package with insurance and a number of work provisions. • Becoming a member of an organization that cares about its people, the environment and the local communities. • Have room to grow and develop via numerous opportunities for learning, professional development and career advancement. • Job safety and security in a continuously expanding and dynamic organization.
New Opening Ikos Porto Petro Mallorca 2023 Ikos Resorts is looking for new Talent for being part of the new Ikos Porto Petro Front Office team. Who do you want to become? Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”? At the Sani/Ikos Group we take hospitality very seriously. Your main responsibilities: • Welcome and greet guests providing a friendly, efficient and courteous service • Undertake check-in, check-out & payment transactions • Answer telephone calls, handle complaints, arrivals, departures and rest functions • Provide information to guests in regards the facilities, events and services • Keep a high standard of personal hygiene and appearance (grooming standards, clean uniform, body odors) Your main qualifications/skills: • Enthusiastic with friendly personality • Proven experience as a Front Office Receptionist, ideally in a 5* resort or hotel environment • Fluency in English • Fluency in German • Degree/Diploma in Hospitality/Tourism would be a plus What to expect from us: • Accommodation • Full Board Meal • Transportation from accommodation to the hotel and back. • Competitive remuneration package with insurance and a number of work provisions. • Becoming a member of an organization that cares about its people, the environment and the local communities. • Have room to grow and develop via numerous opportunities for learning, professional development and career advancement. • Job safety and security in a continuously expanding and dynamic organization.
New opening Ikos Porto Petro Mallorca 2023 Ikos Resorts is looking for professionals for being part of the F&B Service team. Who do you want to become? Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”? Your main responsibilities: • Serve food and beverage orders according to the established sequence of service • Be aware of all menu items to provide clarifications to the guests when needed • Provide a warm and friendly welcome to all guests • Assist in all restaurant related tasks as assigned by the F&B or Restaurant Manager Your main qualifications/skills: • Enthusiastic with friendly personality • Service experience within a bar/restaurant, ideally within a hotel environment • Fluency in English • Good command of a second language (German, French, Russian) would be a plus • Degree/Diploma in Hospitality/Tourism would be a plus What to expect from us: • Accommodation • Full Board Meal • Transportation from accommodation to the hotel and back. • Competitive remuneration package with insurance and a number of work provisions. • Becoming a member of an organization that cares about its people, the environment and the local communities. • Have room to grow and develop via numerous opportunities for learning, professional development and career advancement. • Job safety and security in a continuously expanding and dynamic organization.
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En el hotel Hilton Barcelona buscamos dos recepcionistas para contratación temporal (Junio a Septiembre) para formar parte del equipo. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290 habitaciones. Nuestras suites y pisos ejecutivos permiten a nuestros huéspedes disfrutar de nuestro salón ejecutivo, donde ofrecemos check-in y check-out privados, desayuno, refrigerios y bebidas de cortesía durante todo el día. Todos nuestros servicios dedicados se brindarán con la cortesía y los estándares de Hilton. ¿Cuáles serán mis funciones principales? Esta posición requiere la responsabilidad de asegurar una experiencia óptima a los clientes, incluyendo las tareas de contestar al teléfono, responder emails, recibir a los clientes a su llegada y a su salida del hotel, responder preguntas y proporcionar otros servicios necesarios a petición de éstos. - El check-in/check-out - Atención al público - Reservas - Atención telefónica Fecha de incorporación: inmediata. Se ofrece contrato temporal de 4 meses con posibilidad de pasar a contrato indefinido. Horario rotativo en turno de mañana (7h a 15h) y tarde (15h a 23h). Disponibilidad fines de semana. Si buscas una oportunidad dentro del mundo hotelero y quieres formar parte de una cadena prestigiosa como es Hilton, no lo dudes más, apúntate a la oferta ¡queremos conocerte! Department: Reception About you ¿Cuáles son los requisitos del puesto? - Titulación mínima: Ciclo Formativo Grado Superior / Medio. - Formación profesional de hostelería y/o restauración - Experiencia contrastada en el sector de mínimo 2 años - Residencia: Provincia vacante - Idioma imprescindible: Inglés - Profesional - Vocación y orientación al servicio. - Imprescindible disponibilidad para turnos rotativos y fines de semana. Se valora conocimiento en los siguientes temas: - MICROS - OnQ - Técnicas de venta (upsell)
Somos RESTAURANIA, una empresa de Inglaterra, que empieza su extensión por España. Estamos en búsqueda de comercial con dotes comunicativas, ambicioso, buena presencia y ganas de trabajar. No hay que ser autónomo. El trabajo consiste en vender un producto online a los propietarios/gerentes de restaurantes, el cual les ayudará a mejorar sus ingresos significativamente. Se ofrece muy buena remuneración en comisiones. Además el primer mes, ofrecemos 1200€ fijos. Si eres alguien que busca horarios flexibles y ganar mucho dinero, definitivamente eres la persona que buscamos!
Persona Polivalente que pueda montar un sándwich o bien tomar una comanda a un cliente.