Gerente de Restaurante - Metro Grupo

Your new Company: COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Monaco, Barcelona & Marbella, Dubai, Abu-Dhabi, Doha, Oman and Riyadh. Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings. We have an exciting opportunity currently open for an experienced Club Manager to join COYA Marbella team. Experience you will need: • Minimum 3 years’ experience in a similar management role in a luxury club., • Strong people management skills and experience with managing and leading a team., • Demonstrate positive leadership and ability to develop the team, by mentoring, empowering, and identifying growth potential., • Ability to maintain high customer service, ensuring guests preferences are met and strive to exceed guest expectations, • A passion for hospitality and customer service., • A team player, pro-active with a can-do attitude., • Ability to work under pressure., • Excellent written and verbal English & Spanish communication skills and strong interpersonal and negotiations skills are essential., • Committed to personal development and a passion for working with people. We take care of our people by providing: • Full training and induction., • A competitive salary., • A fun workplace and great work-life balance., • Family meals., • Great discounts within the group., • Endless opportunities to grow and develop. We really believe in promoting from within. How to apply: If this sounds like what you’re looking for and you and want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.

¿Sueñas con dirigir un restaurante icónico frente al mar? En Grupo Trocadero, estamos buscando un/a Director/a de Restaurante para nuestro restaurante Trocadero Arena Ofrecemos un puesto clave en un lugar espectacular, con vistas panorámicas al Mediterráneo, donde el trabajo y el estilo de vida se fusionan. Si tienes pasión por la excelencia, la gestión de equipos de alto rendimiento y el arte de la hospitalidad, ¡queremos conocerte! Tus Desafíos Principales: • Liderazgo Estratégico: Supervisar todas las operaciones diarias del restaurante (sala, barra, cocina y administración)., • Gestión de Equipo: Formar y motivar a un equipo numeroso, garantizando un servicio de 5 estrellas., • Experiencia del Cliente: Asegurar que cada cliente viva una experiencia memorable, manteniendo los estándares de calidad y lujo de la marca Trocadero., • Control Financiero: Optimizar costes, gestionar presupuestos y maximizar la rentabilidad del restaurante. ¿Qué Buscamos en Ti? -Experiencia demostrable de mínimo 3-5 años como Director/a o Subdirector/a en restaurantes de lujo, alta gastronomía o grupos de hostelería de prestigio con alto volumen de trabajo. -Conocimiento profundo de los estándares de servicio en hostelería de lujo y orientación al detalle. -Capacidad probada para liderar y gestionar grandes equipos en entornos exigentes. -Imprescindible: Nivel alto/bilingüe de inglés y español. Se valorarán otros idiomas. Lo que Ofrecemos: ✅ La oportunidad de trabajar en un entorno inigualable: Frente al mar, con unas vistas espectaculares. ✅ Formar parte de una marca de reconocido prestigio (Grupo Trocadero). ✅ Un salario competitivo acorde a la responsabilidad y al sector del lujo. ✅ Crecimiento profesional dentro de una empresa en constante expansión. Si estás listo/a para dar el salto y dirigir la excelencia, envíanos tu CV a través de LinkedIn. ¡Únete a la Familia Trocadero!

Would you like to lead the Front Desk operations in an environment where excellence, creativity, and attention to detail define who we are? At METT Marbella – Estepona, a 5* lifestyle hotel, we welcome you to an exclusive beachfront setting featuring 249 rooms and suites, five F&B venues (Isola, Ammos, El Bar de Lola, Azure Beach, and D’Lirio), and a service philosophy that truly makes a difference. Here, your talent will be valued, and every day you will have the opportunity to oversee the reception operations, ensuring smooth arrivals and departures as well as flawless guest interactions. Join METT Marbella – Estepona as a Front Desk Manager and lead operational excellence at the heart of the guest experience. How will you make a difference? • Oversee the daily Front Desk operations: Ensure efficient and seamless check-in/check-out processes, accurate reservations management, billing accuracy, and cash control., • Lead and organize the Front Desk team: Coordinate shifts, supervise performance, and ensure service standards and procedures are consistently followed., • Manage operational challenges and incidents: Act quickly and professionally to resolve issues or complex situations., • Collaborate with other departments: Maintain clear communication with Housekeeping, Guest Experience, Reservations, and F&B to ensure a seamless stay for every guest., • Monitor performance indicators: Support the achievement of departmental KPIs, upselling targets, and guest satisfaction scores., • Provide support to the Guest Experience and Welcome Team (Bell Team). Are you the person we are looking for? • Proven experience in Front Office operations: Minimum of 2–3 years in luxury hotels or high-end resorts, with supervisory or management experience., • Strong leadership and organizational skills: Ability to effectively manage teams while maintaining high service standards., • Proficiency in hotel systems and languages: Advanced knowledge of Opera Cloud PMS, fluent English, and knowledge of Spanish; additional languages are a plus., • Detail-oriented and solution-driven mindset: Able to manage multiple tasks while maintaining excellence in a dynamic environment., • Resilient and guest-focused: Comfortable handling high-pressure situations while always ensuring guest satisfaction. Why is METT Marbella your next professional destination? • Work in a prestigious hotel: Be part of a lifestyle luxury environment where style, quality, and attention to detail matter., • Competitive salary and benefits: We value your talent and experience, offering an attractive compensation package aligned with the industry., • Real career growth: Training, development, and promotion opportunities within a team that believes in nurturing talent., • Dynamic and inspiring environment: Collaborate with passionate professionals and contribute to creating unique experiences for our guests. If your goal is to lead a Front Desk team that delivers impeccable service from arrival to departure, ensuring every stay is seamless and memorable, this is your opportunity. Join METT Marbella – Estepona as a Front Desk Manager and become part of an experience our guests will always remember. We look forward to welcoming you.

At METT Marbella – Estepona, a 5* lifestyle hotel, we welcome you to an exclusive beachfront environment featuring 249 rooms and suites, 5 F&B venues (Isola, Ammos, El Bar de Lola, Azure Beach and D’Lirio) and a service that truly makes the difference. Here, your talent will be valued and every day you will have the opportunity to lead Beach operations and ensure a luxury experience aligned with brand standards and the hotel’s strategic objectives. Join METT Marbella – Estepona as Beach Manager and lead excellence by the sea! How will you make a difference? • Lead and manage daily Beach operations: Ensure the smooth running of the area, maintaining luxury, safety and aesthetic standards at all times., • Drive departmental results: Take full responsibility for KPIs, revenue, cost control, guest satisfaction and overall profitability., • Develop revenue strategies: Optimize premium seating, beach packages and F&B upselling opportunities to maximize average check and profitability., • Plan and optimize resources: Ensure proper staff planning according to occupancy and operational needs., • Manage budgets and inventories: Control stock, assets and financial forecasts aligned with departmental objectives., • Lead, train and develop the team: Motivate Assistant Managers, Supervisors and Attendants, fostering a high-performance culture focused on accountability and results., • Ensure regulatory compliance: Guarantee adherence to health, safety and hygiene regulations., • Coordinate with other departments: Work closely with Front Office, Housekeeping, Maintenance, Security and F&B Leadership to ensure seamless operations., • Support activation days, VIP experiences, and branded events to enhance guest engagement and revenue, • Manage feedback and continuous improvement: Monitor guest satisfaction and implement action plans when necessary. Are you the person we are looking for? • Education in Hospitality (Bachelor’s Degree valued)., • Minimum 3–4 years of experience in a similar position within the hotel sector or a lifestyle beach club environment., • Strong leadership and team management skills., • Strong commercial mindset and market knowledge., • Analytical ability to manage KPIs, revenue and cost control., • Excellent communication and interpersonal skills., • Fluent English and Spanish., • Professional, solution-oriented, detail-focused and able to work under pressure in a dynamic outdoor environment., • Schedule flexibility, including weekends and public holidays. Why is METT Marbella your next professional destination? • Work in a prestigious hotel: Be part of an environment that combines lifestyle luxury, style and excellence, where every detail matters., • Competitive salary and benefits: We value your talent and experience, offering an attractive compensation package aligned with the sector., • Real professional growth: Development opportunities within an expanding international lifestyle brand., • Dynamic and vibrant environment: Lead one of the hotel’s most iconic spaces and create memorable beachfront experiences. If your goal is to lead a Beach operation with a strategic focus, operational excellence and a commercial mindset in a 5* lifestyle environment, this is your opportunity! Join METT Marbella – Estepona as Beach Manager and be part of the experience our guests will always remember. We are waiting for you!

Would you like to lead the guest experience in an environment where excellence, creativity, and attention to detail define who we are? At METT Marbella – Estepona, a 5* lifestyle hotel, we welcome you to an exclusive beachfront setting featuring 249 rooms and suites, five F&B venues (Isola, Ammos, El Bar de Lola, Azure Beach, and D’Lirio), and a service philosophy that truly makes a difference. Here, your talent will be valued, and every day you will have the opportunity to elevate the guest experience, ensuring that every stay is unique, personalized, and unforgettable. Join METT Marbella – Estepona as a Guest Experience Manager and lead excellence at every stage of the guest journey. How will you make a difference? • Oversee the overall guest experience: Ensure personalized service from pre-arrival through post check-out, maintaining consistency and excellence at every touchpoint., • Manage VIP guests and special experiences: Coordinate exclusive details and tailored services that exceed expectations., • Anticipate guest needs and personalize stays: Analyze guest preferences, history, and opportunities to surprise and build loyalty., • Handle incidents and sensitive situations: Act promptly with empathy, discretion, and professionalism in any circumstance that may impact the guest experience., • Monitor reputation and satisfaction: Review surveys, online reviews, and quality metrics, proposing and implementing continuous improvement actions., • Coordinate with all departments: Facilitate cross-departmental communication to ensure an experience aligned with luxury standards and the METT philosophy., • Support the management of the Front Desk and Welcome Team (Bell Team). Are you the person we are looking for? • Proven experience in Guest Experience or Guest Relations: Minimum of 3 years in luxury hotels or high-end resorts., • Excellent interpersonal and communication skills: A warm, polished, and highly guest-oriented profile., • Leadership and influencing skills: Ability to guide teams and foster a strong service culture throughout the hotel., • Proficiency in languages and hotel systems: Advanced English and knowledge of Spanish; additional languages are a plus. Experience with PMS systems and guest satisfaction tracking tools., • Detail-oriented with a strategic mindset: Able to combine a personalized approach with performance analysis and continuous improvement. Why is METT Marbella your next professional destination? • Work in a prestigious hotel: Be part of a lifestyle luxury environment where style, quality, and attention to detail matter., • Competitive salary and benefits: We value your talent and experience, offering an attractive compensation package aligned with the industry., • Real career growth: Training, development, and promotion opportunities within a team that believes in nurturing talent., • Dynamic and inspiring environment: Collaborate with passionate professionals and contribute to creating unique experiences for our guests. If your goal is to transform every stay into a memorable experience by anticipating needs and exceeding expectations at every interaction, this is your opportunity. Join METT Marbella – Estepona as a Guest Experience Manager and become part of an experience our guests will always remember. We look forward to welcoming you.

Accederás a múltiples ventajas Trabajarás en Fuerte Group Hotels, una gran familia de profesionales de primer nivel con casi 7 décadas en el sector hotelero que ha crecido en marcas diferenciadas especialmente en el sur de España. Se encargará de apoyar al Maitre en las funciones de planific