Gerocultor/a - Residencia sauleda

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cepheid, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Cepheid, we are passionate about improving health care through fast, accurate, molecular diagnostic systems and tests. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Our mission drives us to develop groundbreaking solutions for the world’s most complex health challenges. Together, we bring MORE change to the world. Learn about the Danaher Business System which makes everything possible. The Director, Customer Service EMEA is a strategic leadership role responsible for managing a multi-country team focused on Order Management and related customer service functions. The role ensures operational excellence, customer satisfaction, and alignment with EMEA Commercial Operations’ strategic and revenue goals. The position reports to the VP of Sales Operations and Effectiveness EMEA. The role is based in Barcelona, Spain. In this role, you will: • Lead and Develop Teams: Set goals, coach, and manage performance, fostering a culture of accountability, collaboration, and continuous improvement. Support organizational continuity by fostering adaptability, cross-training with peers and ensuring reliable backup coverage to maintain seamless operations., • Order Management Excellence and Customer Issue Resolution: Oversee end-to-end order lifecycle, including processing, disputes, backlog management, allocation, and coordination with logistics to ensure On-Time Delivery (OTD) targets are met., • Process Optimization & Compliance: Implement and maintain standard operating procedures for customer service. Ensure compliance with internal policies and external regulations., • Strategic Initiatives: Identify and execute continuous improvement projects to enhance customer experience, operational efficiency, and scalability across EMEA. Proactively identify potential bottlenecks or delays in initiatives, define solutions and drive efforts to ensure deliverables stay on schedule, • Digital & EDI Platform Management: Ensure accurate and efficient invoice management through EDI platforms and government portals. Drive adoption of digital tools for order and invoice processing., • Reporting & Analytics: In partnership with leadership, translate strategy into measurable plan, goals and KPI bowler. Regularly prepare and present performance metrics, KPIs, and improvement plans to senior leadership. The essential requirements of the job include: • Bachelor’s degree with 14+ years of experience or Master’s/Doctoral degree with 12+ years of experience., • 8+ years managing people., • Proven experience in Customer Service leadership roles within a complex, multi-country environment., • Strong understanding of Order Management processes, ERP systems (SAP preferred), and CRM tools (SFDC)., • Strong analytical and problem-solving skills with a data-driven approach., • Fluency in English; additional European languages are a plus., • Results and goals oriented. It would be a plus if you also possess previous experience in: • Ability to lead, develop, and motivate teams across diverse geographies., • Excellent cross-functional leadership and stakeholder management skills., • Familiarity with continuous improvement methodologies. Travel requirements: up to 30% per month. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit ___.

Wondering what’s within Beckman Coulter Life Sciences? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Life sciences is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Field Technical Support (f/m/d) for Beckman Coulter Life Sciences is responsible for providing frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting. Yo. You'll be a key member to help drive customer satisfaction and retention. This position is part of the Customer Care function and is located in Barcelona At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Technical Support Team and reporting to the Technical Support Manager. If you thrive in an amazing role and want to work to build a world-class service organization. #LI-KS1 In this role, you will have the opportunity to: Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to develop and grow our teams. Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our customers that meet their requirements and that of our company Complete troubleshooting, installation, validation, preventative maintenance, modifications and repairs on Beckman Coulter equipment. The essential requirements of the job include: Technical or University degree in Biomedical, Instrumentation, Electrical Engineering or Experience in Maintenance and repair of laboratory electronic equipment Experience in a similar role or in a customer facing one. Fluent in Spanish and English verbal and written Valid driving license and availability to travel 80% of the time, including 30% of the time in other regions of Spain then Catalonia It would be a plus if you also possess previous experience in: Demonstrated ability diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit ___.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of ___ 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results. We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory. It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow. Learn about the ___ which makes everything possible. The Cytobank application Scientist will be responsible for application support with a cloud-based flow cytometry data analysis platform within the Beckman Coulter Life Science. This position reports to the Application Manager and is part of the Beckman Coulter Life Science Commercial Organization working remotely from a territory within EMEA. In this role, you will have the opportunity to: * Perform trainings and pre-sale and post-sale support to customers with field visits, remote support with virtual meetings and emails. * Provide training and support to internal associates and creating educational materials. * Work closely with cross-functional teams, Sales, Marketing and R&D team, to promote sales and for technical troubleshooting, product development and improvement. The essential requirements of the job include: * Bachelor’s degree in Biological Sciences; Master’s or PhD preferred * Minimum of 2 years of experience with flow cytometry and cytometry data analysis * Strong communication and presentation skills, particularly when explaining complex technical concepts * Customer-focused mindset; prior customer-facing experience preferred * Ability to travel domestically and internationally up to 30%; residence near a major airport preferred It would be a plus if you also possess previous experience in: * Cytometry data analysis utilizing machine learning and R programing. * Bioinformatics Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at ___. At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit ___.