Guest relation Agent - -Sweet Inn

Laboratoires Grand Fontaine is an international company headquartered in Barcelona, specialized in medical nutrition products. We are looking for an intern to support our Sales team. We offer a strong learning experience and real opportunities for professional development in a dynamic, committed, and growing organization. Main Task The Customer Service & Commercial Assistant will support the team in the following areas: • Provide customer support (mainly via email and phone), ensuring an excellent customer experience., • Manage and process orders end-to-end, coordinating lead times, stock and deliveries with Supply/Logistics., • Track orders, pricing and customer forecasts., • Maintain customer databases and commercial documentation up to date., • Support the Sales team with quotations, proposals and sales documentation., • Prepare periodic sales reports., • Manage incidents and customer claims in coordination with Quality and other departments., • Coordinate internally with different teams to ensure customer needs are met., • Prepare meeting minutes / summaries for customer meetings. Your Profile • Currently studying or recently graduated in Business Administration, Commerce or similar., • Able to sign a 6-month internship agreement., • Interest in developing a career in Customer Service and Sales support in a B2B environment., • Good command of MS Office, especially Excel., • Organized, proactive and detail-oriented., • Strong communication skills and customer-oriented mindset., • Ability to collaborate with multiple departments., • Professional English & Spanish level (mandatory). Job Location • Barcelona, • Start date: January What we offer • 6-month internship., • Possibility of a permanent contract after the internship, subject to performance and business needs., • A dynamic, high-performance environment where you can learn, develop your talent and make a real impact., • Convenient headquarters in Barcelona city center., • Flexibility and home office options.

Asistencia en el mismo Realización de reservas Contacto directo con las navieras Cierre de barcos con contabilidad Incidencias: comunicación con barco y proveedor involucrado Resolución de quejas. Buscamos una persona encargada de la organización de las excursiones ofrecidas por los cruceros. Co

We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer Service Representative with Hungarian The purpose of this job is to provide front line support for customer order entry, order expedites, quoting, returns, price/availability, manage special promotions, billing inquiries/issues, service requests, suggestions & complaints. Responsibilities: • Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, and directs customer to resolution of issue., • Provides customer services relating to sales, sales promotions, and communications., • Resolves customer inquiries and complaints fairly & effectively & provides timely responses to customer inquiries via fax, phone, email, etc.and maintaining metrics goals.Resolves more complex complaints escalated by customer/sales force., • Setup Customer Accounts (CRM and SAP), this includes working with other segments to make sure we are setup for reporting and function related to customer needs., • Examine documents (PO, drawings, specifications, etc.) working closely various departs to enter material is flowing through processes., • Enter orders in SAP, attached documents and send acknowledgments, • Respond to customer requests via phone or email, • Maintain customer web-based interfaces i.e., portals (order retrieval, acknowledgments, uploading invoices, create ASNs and labels), • Maintain scheduling agreements &/or Qty contracts, • Work with accounting to resolve receivable issues, • Entry and track of customer complaints, • Overall Support for Sales &/or Plant: Stocking Agreements, subject to certain facilities; Consignment Agreements, subject to certain facilities; KANBAN Requirements: • Fluent in German and Hungarian languages mandatory, • University or technical/vocational studies preferred, • Excellent customer service focus and ability to remain productive under pressure, • Strong written and oral communication skills What they offer: Our client offers a competitive compensation package, including a comprehensive benefits program (ticket restaurant, private health insurance, company pension plan), hybrid working contract, and opportunities for professional growth and development.

We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer Service Representative with Dutch The purpose of this job is to provide front line support for customer order entry, order expedites, quoting, returns, price/availability, manage special promotions, billing inquiries/issues, service requests, suggestions & complaints. Responsibilities: • Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, and directs customer to resolution of issue., • Provides customer services relating to sales, sales promotions, and communications., • Resolves customer inquiries and complaints fairly & effectively & provides timely responses to customer inquiries via fax, phone, email, etc.and maintaining metrics goals.Resolves more complex complaints escalated by customer/sales force., • Setup Customer Accounts (CRM and SAP), this includes working with other segments to make sure we are setup for reporting and function related to customer needs., • Examine documents (PO, drawings, specifications, etc.) working closely various departs to enter material is flowing through processes., • Enter orders in SAP, attached documents and send acknowledgments, • Respond to customer requests via phone or email, • Maintain customer web-based interfaces i.e., portals (order retrieval, acknowledgments, uploading invoices, create ASNs and labels), • Maintain scheduling agreements &/or Qty contracts, • Work with accounting to resolve receivable issues, • Entry and track of customer complaints, • Overall Support for Sales &/or Plant: Stocking Agreements, subject to certain facilities; Consignment Agreements, subject to certain facilities; KANBAN Requirements: • Previous experience in an office or service center role preferred, • Fluent in German and Dutch languages mandatory, • University or technical/vocational studies, • SAP experience preferred, • Excellent Customer Service focus and ability to remain productive under pressure, • Strong written and oral communication skills What they offer: Our client offers a competitive compensation package, including a comprehensive benefits program (ticket restaurant, private health insurance, company pension plan), hybrid working contract, and opportunities for professional growth and development.

¿Tienes experiencia en atención al cliente en entornos industriales y te motiva un entorno internacional? Buscamos un/a International Customer Service (H/M/X) para una compañía referente en soluciones hidráulicas orientadas a la gestión eficiente del agua. Se trata de una posición estable, a jornada completa, con proyección de desarrollo profesional. Principales responsabilidades del puesto • Gestión y registro de pedidos de clientes internacionales, garantizando exactitud y cumplimiento de plazos., • Seguimiento integral del pedido, desde la fabricación hasta la entrega final., • Comunicación continua y proactiva con los clientes para asegurar una experiencia de servicio de calidad., • Coordinación con equipos técnico-comerciales y otros departamentos internos (producción, logística, calidad)., • Gestión y resolución de incidencias y reclamaciones, aportando soluciones eficaces., • Elaboración de informes de seguimiento y apoyo en el análisis de KPIs del área. ¿Qué están buscando? • Experiencia previa en atención al cliente en empresas industriales o entornos técnicos., • Interés por el comercio internacional y la gestión de clientes globales., • Nivel alto de inglés (imprescindible)., • Conocimientos básicos de logística internacional e Incoterms., • Buenas habilidades de comunicación, organización y orientación al detalle., • Se valorará experiencia en el sector hidráulico, riego, conducciones o sectores afines. ¿Qué ofrecen? • Incorporación estable en una empresa sólida y en crecimiento., • Jornada completa con horario flexible y jornada intensiva en agosto., • Formación continua y oportunidades reales de desarrollo profesional., • Plan de retribución flexible (seguro médico)., • Beneficios sociales: descuentos en marcas, viajes y ocio, y servicio de catering a precio reducido., • Entorno de trabajo colaborativo y equipo comprometido. Si buscas un rol clave dentro de un entorno técnico, internacional y orientado al cliente, esta posición te permitirá crecer profesionalmente y aportar valor desde el primer día.

We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer Service Representative with German The purpose of this job is to provide front line support for customer order entry, order expedites, quoting, returns, price/availability, manage special promotions, billing inquiries/issues, service requests, suggestions & complaints. Responsibilities: • Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, and directs customer to resolution of issue., • Provides customer services relating to sales, sales promotions, and communications., • Resolves customer inquiries and complaints fairly & effectively & provides timely responses to customer inquiries via fax, phone, email, etc.and maintaining metrics goals.Resolves more complex complaints escalated by customer/sales force., • Setup Customer Accounts (CRM and SAP), this includes working with other segments to make sure we are setup for reporting and function related to customer needs., • Examine documents (PO, drawings, specifications, etc.) working closely various departs to enter material is flowing through processes., • Enter orders in SAP, attached documents and send acknowledgments, • Respond to customer requests via phone or email, • Maintain customer web-based interfaces i.e., portals (order retrieval, acknowledgments, uploading invoices, create ASNs and labels), • Maintain scheduling agreements &/or Qty contracts, • Work with accounting to resolve receivable issues, • Entry and track of customer complaints, • Overall Support for Sales &/or Plant: Stocking Agreements, subject to certain facilities; Consignment Agreements, subject to certain facilities; KANBAN Requirements: • Previous experience in an office or service center role, • Fluent in German language, • University or technical/vocational studies, • SAP experience preferred, • Excellent Customer Service focus and ability to remain productive under pressure, • Strong written and oral communication skills What they offer: Our client offers a competitive compensation package, including a comprehensive benefits program (ticket restaurant, private health insurance, company pension plan), hybrid working contract, and opportunities for professional growth and development.

Catalonia Hotels & Resorts es una cadena hotelera multinacional.Es una de las principales cadenas hoteleras de nuestro país, contando actualmente con 80 establecimientos situados en más de 20 destinos diferentes y en plena expansión.Acompañar al cliente a la habitación, llevándole el equipaje.