Guía Turístico/a

En Eco Tuk Tuk nos encontramos en pleno proceso de crecimiento, y por ello, buscamos profesionales del turismo que quieran desarrollar su carrera profesional en una de las empresas más novedosas de Barcelona, como conductor/guía turístico de tuk-tuk. ¿Qué tipo de profesionales buscamos? - Responsables, comprometidos y carismáticos. - Enamorados de Barcelona con don de gentes. - Más de dos (2) años de antigüedad con permiso de conducir B (en vigor). - Más de cuatro (4) puntos en el permiso de conducir. - Idiomas: Inglés avanzado (mínimo B2) y español nativo o bilingüe. ¿Tipo de contrato? Contrato fijo discontinuo con opción a indefinido. ¿Por qué trabajar con nosotros? - Gran ambiente laboral e incorporación inmediata. - Formación continua y acompañamiento en el día a día. ¿A qué esperas? Inscríbete y súmate al equipo de Eco Tuk Tuk.

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Assistant Director of Finance to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Finance, the Assistant Director of Finance directs the day-to-day operations of the accounting team, assuring that a highly productive and well trained team is always maintained. The Assistant Director of Finance assures the accuracy, consistency, and timeliness of the financial reporting and accounting functions while providing information and assistance to the Director of Finance. Responsible for overseeing all accounting/finance duties and management reporting for multi-site Hotel, food and beverage venues including but not limited to: full cycle month end closes, financial statement preparation, complex account analysis, reconciliation, as well as budgeting and forecasting for Hotel, Restaurants and Bars, and Recreation. Ensuring data integrity and accuracy as well as development and documentation of system controls, operational procedures and business process improvements. Supporting the implementations and upgrades of all front of house systems. Maintain balance sheet analysis on a monthly basis with full supporting. Investor reporting, payroll entries, coordination of year end audits, consolidations, and will work on special projects as needed. Supervise, manage and mentor their staff in all areas of accounting including but not limited to technical training, professional development and conducting and delivering performance reviews. Ensure compliance of budgets and cost controls; and will also be responsible to train venue Managers in financial accounting as needed. Ensure all legal, treasury, and tax documentation is properly maintained and secured, and that all statuary and fiscal reporting requirements are satisfied, which includes any governmental requirements for permits and licenses. Ensuring hotel’s compliance to all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items. We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Qualifications What we are looking for... University degree with emphasis in Accounting, Business, Finance or Economics is required. Experience in Hospitality, Restaurants and Nightlife Accounting preferred. Three to five (3-5) years accounting experience including 3 or more years at supervisory/management level, preferably in an upscale or lifestyle brand hotel. Strong knowledge of International Financial Reporting Standards. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. An intermediate understanding of hotel system such as Opera if preferred and proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required. Ability to multitask, work in a fast-paced environment and have a high level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Finance & Accounting The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

We’re looking for a Housekeeping Supervisor to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Head Housekeeper, you will be responsible to provide brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton Poblenou. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Type of contract: Contrato de sustitución por baja. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained. Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room. Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression. Take a hands-on approach to training and supporting your team in keeping to our high standards. Oversee and check the cleaning and servicing of all our bedrooms and public areas. Work with our Head Housekeeper and Assistant Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Previous experience in a similar role, ideally around a year at Supervisor level. Must be fluent in Spanish and English, additional languages will be highly valuable. An eagle-eye for detail, you can spot a slip in standards from a mile away. A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service. Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage. The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Reportando al Front Office Manager o al responsable jerárquico que le sustituya durante su ausencia (Assistant Front Office Manager, Supervisor, Guest Service Manager o Duty Manager), es responsable de ofrecer constantemente un servicio profesional, cálido y amable. MISIÓN DEL PUESTO: -Proporcionar un servicio de calidad al cliente respondiendo a sus peticiones con prontitud, eficiencia y cortesía durante el registro, la salida y toda su estancia. -Mantener el control de las cuentas de los huéspedes y del hotel, garantizando que todos los cargos sean exactos y se contabilicen en el momento oportuno. -Mantener estrictos procedimientos de seguridad con las transacciones de crédito y efectivo, los procedimientos de contabilidad, la emisión de las llaves de las habitaciones y la confidencialidad/privacidad de los huéspedes. -Mantener los canales de comunicación entre los huéspedes del hotel y todos los departamentos del mismo, tanto verbalmente como por escrito, según sea necesario. -Documentar con precisión todos los mensajes internos y de los huéspedes. Distribuirlos de acuerdo con el procedimiento especificado por el hotel. -Aprovechar todas las oportunidades para promocionar las instalaciones del hotel y maximizar las ventas a través del conocimiento de los productos y las habilidades de venta. -Mantener un estrecho contacto con el servicio de limpieza sobre la información relativa a las habitaciones y los objetos perdidos. -Cubrir todas las funciones de Conserjería en caso de que no haya un conserje de turno. -Aprovechar todas las oportunidades para ser un "vendedor" vendiendo activamente las promociones especiales y las instalaciones disponibles en el Hotel. Number of positions: 3 Department: Reception About you Certificado de estudios en Administración Hotelera. • Dominar el inglés, español y francés. • Se valorará experiencia de al menos 1 año en mismo puesto o similar en establecimiento de 5 estrellas y/o de lujo. • Tener conocimientos de las aplicaciones Microsoft Windows. • Tener conocimiento del programa OPERA. • Poseer fuertes habilidades interpersonales y de resolución de problemas. • Ser altamente responsable y confiable. • Contar con capacidad para trabajar bien bajo presión en un entorno acelerado. • Capacidad para trabajar con cohesión como parte de un equipo. • Capacidad de escucha y empatía. • Disponibilidad para realizar horarios rotativos. • Jornada completa • Contrato Fijo - Discontinuo Languages required: English, French, and Spanish. The company Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress, are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.

Are you passionate about real-time data analysis and process optimization? Join our team in Barcelona as a Real Time Analyst and play a key role in enhancing customer experience and operational efficiency. Our client Our client specializes in providing advanced technological solutions to transform the digital experience of its clients. They focus on developing customized platforms and digital services that optimize communication and business operations. The company works closely with various industries to enhance their digital presence and operational efficiency. With a strong emphasis on innovation and sustainable development, they constantly seek to improve quality and productivity. Our client is part of a global group recognized for its excellence in service and customer satisfaction. Your functions In this role as a Real-Time Analyst, you will be responsible for: - Monitoring and measuring the Contact Center's work processes in real-time to support management in developing and implementing action plans. - Collaborating with area supervisors to ensure service levels are met within the Contact Center. - Maintaining operational efficiency and high service standards by monitoring agent performance and ensuring compliance with assigned tasks and scheduled shifts. Position requisites Formación: Bachillerato Idiomas: Inglés: C1 Conocimientos: Dominio de Microsoft Office y programas de contabilidad. Experiencia: 2 años - Languages: Proficiency in English (speaking, reading, writing, and understanding). - Previous experience in similar positions: At least 2 years of experience in similar roles. - Valuable a basic understanding of Spanish labor law and regulations. - Tools: Proficiency in Word, Excel, and similar tools (they use Google Sheets). - Active and dynamic personality: A proactive and energetic individual. Your benefits - Salary: 26,500€ per year (plus prorated extra payments and weekend bonuses). - Working hours: Full-time rotating shifts (morning, afternoon, and night). - Contract: Permanent contract directly with the company - Immediate Incorporation. - International team: Work in a diverse, global environment. Why with Randstad? Because we have thousands of job offers in our portal. Because we work with the best companies offering you the best jobs. Because we assure you all the legal guarantees in your hiring. Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied. Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click. Because we always count on you. Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities. Register now and find the job you are looking for! Sustainable jobs Randstad’s ambition is to be the world’s most equitable and specialized talent company. We help talent and organizations unlock their true potential by seeking responsible opportunities that drive long-term economic sustainability, prioritizing the well-being of people and the planet. we are sustainable employment Our conviction that all talent, regardless of their background, has equal opportunities for success is evident in our processes, in which we promote workplace equity through diverse and inclusive teams. commitment NetZero We strengthen our environmental commitment to achieve carbon neutrality by 2050 through the Science Based Targets initiative (SBTi).

Exciting Job Opportunity for Outgoing Individuals Who Love Wine and Exploration! Are you a friendly, outgoing person with a passion for wine and travel? Do you love meeting new people and sharing the rich history and culture of Catalonia? If so, we have the perfect job for you! Position: Wine Tour Guide/Driver with own car Location: Starting from Barcelona, guiding tours through Sitges, Blanes, and the stunning Penèdes wine region Pay: 20€/hour + opportunity to earn generous tips! Job Description: - Welcome international guests with a warm and friendly demeanor - Provide informative and engaging guided tours through the picturesque towns and wineries of Catalonia - Conduct wine tastings and share insights about local wines, wineries, and the region’s rich history - Ensure a safe and comfortable driving experience throughout the tour - Enjoy flexible working days and hours, catering to both large groups and intimate tours - Taking good care of the car, Cleaning the car What We’re Looking For: - Registered as Autonomo - Excellent driving skills, a valid driver’s license and your own car - Fluency in English (other languages are a plus) - A warm, social personality with a love for storytelling and making connections - Passion for wine and willingness to learn (experience as a sommelier is a plus, but not required) - Interest in the culture and history of Catalonia This is a fantastic opportunity to make money while exploring the stunning wine country and meeting fascinating people from all over the world. If you're ready for an adventure and want to join our fun and dynamic team, apply now!

Important travel insurance company needs to incorporate a Customer Service to support its roadside assistance services in the Dutch market. Our client Our client is an organization that offers a diverse range of services centered around mobility, road safety, and sustainability. These include roadside assistance, insurance, and travel services, alongside efforts to promote responsible and sustainable transportation. With a strong focus on Corporate Social Responsibility (CSR), the organization works to create a sustainable living environment and address socially relevant issues. It provides A-label quality products and services while actively advocating for the interests of drivers and the broader mobility sector. Working here offers the opportunity to contribute to these important causes. Your functions You will be in charge of coordinating and organizing assistance for customers experiencing vehicle issues in Spain, Portugal, Morocco, or Andorra. Your responsibilities will include reassuring stranded vacationers over the phone, arranging towing services, contacting garages for repairs, managing replacement transportation, and organizing vehicle repatriation. You will work in an emergency response team and handle irregular shifts. Position requisites - Education: High School Diploma - Skills: Customer service, Microsoft Office suite usage - Languages: Native or bilingual Dutch in addition to fluent Spanish and English (spoken and written) - Availability for alternate shifts (daytime, evening, night and weekend) - Previous experience in similar positions - Customer and performance orientation - Capable of operating independently, decisively and stress-resistant - Entrepreneurial attitude Your benefits - Temporary position from May/June until the end of September - Base salary of EUR 25,900 gross per year - Full time (40 hours per week) with rotating shifts - Various pluses: Plus for irregular hours, plus for transport, plus for telework, etc. (with pluses the salary reaches 27,000 gross euros annually) - International and informal working environment - Offices located in Barcelona, Spain (city center) Why with Randstad? Because we have thousands of job offers in our portal. Because we work with the best companies offering you the best jobs. Because we assure you all the legal guarantees in your hiring. Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied. Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click. Because we always count on you. Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities. Register now and find the job you are looking for! Sustainable jobs Randstad’s ambition is to be the world’s most equitable and specialized talent company. We help talent and organizations unlock their true potential by seeking responsible opportunities that drive long-term economic sustainability, prioritizing the well-being of people and the planet. we are sustainable employment Our conviction that all talent, regardless of their background, has equal opportunities for success is evident in our processes, in which we promote workplace equity through diverse and inclusive teams. commitment NetZero We strengthen our environmental commitment to achieve carbon neutrality by 2050 through the Science Based Targets initiative (SBTi).

City Recruitment is representing you to BLS International. We assist BLS for their HR & Payroll services as of the BLS required from us. We ensure that BLS experiences perfect and outstanding services from us. Due to the growth of business, BLS would like to invite passionate Customer Service Advisor & Administrator representatives to work with BLS. Previous experience in similar field will provide with added advantages. BLS will offer induction and full in-house training. You will offer exceptional service, making each Clients/Customers to feel special whilst also maintaining and focusing on your individual targets. Job Role of a Customer Service Advisor & Administrator: - Customer Services over the phone and at the counter. - Attending phone calls; (Answering inbound calls. Making outbound calls if required). - Replying to emails, scheduling appointments if required. - Collecting documents (e.g. Passport, Proof of Address, Travel Insurance, Travel Ticket, Hotel Reservation etc.) from the Applicants. - Taking payment from the Applicants. - Soft copies & hard copies of Recordkeeping. - Data entry – applicants data entry in the software. - Occasionally you may need to contact/visit the different offices in different locations in Spain. The above job role is not limited, you may be requested to assist colleagues within your skills & capacity. Your responsibilities: - Work as part of a team and support the team members. - Understanding and anticipating colleague, client and applicant's needs. - Be able to achieve individual and team targets - KPI. - Ensuring timely completion of tasks. - This role involves organising & managing the front desk. - Be able to quickly build rapport whilst checking and receiving documentation from the individual applicant/customer. - You will have daily involvement to contact clients/customers/applicants. - Confidently able to advice about the services offered by BLS International. - Must be able to work comfortably in a busy office environment and have a passion for results and a genuine desire to be part of a successful team. - Interpersonal skills in both verbal and written communication. Skills and personal characteristics required: - Must be able to speak in Hindi & English due to the nature of Job Role. - Customer service background in a customer-focused environment. - Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic with positive approach and manner. - Experience in promoting services to the individual applicants and Business. - General IT skills. We will offer you: - Competitive salary. - Bonus Scheme/ Commission is offered after 6 months of experience. - Full comprehensive training programmes. Initial and ongoing training. - Mentoring programmes lead by senior management. - Progression opportunities. General Working Time: Monday to Friday: 09:00 to 06:00 Overtime will be paid at the same if you are required to stay extra time to complete your daily tasks. We run payroll from 21st to 20th of next month. Starting pay rate: 8.90 Euro to 9.50 Euro per hour depending on experience. We welcome suitably skilled and qualified applicants, we promote equality and diversity in the workplace. Please be aware this position is subject to background checks.