Hospitality Internship Program - Lanzarote Resorts - Accommodation - Hosco - Port d'Alcúdia

Description of the Host Property: Kirkwood Mountain Resort is a breathtaking alpine escape where rugged peaks, deep powder, and stunning Sierra Nevada scenery create an unforgettable adventure. Renowned for its challenging terrain and welcoming atmosphere, it offers exceptional skiing, snowboarding, and year-round outdoor recreation. Crisp mountain air, panoramic vistas, and peaceful forests provide the perfect balance of excitement and tranquility. Whether carving fresh trails, exploring scenic landscapes, or relaxing after an active day, visitors discover natural beauty, thrilling experiences, and lasting memories in every season at Kirkwood Mountain Resort. Description of the Training: Step into the kitchen of a world-leading luxury hotel/resort and learn from the best chefs in the American hospitality industry at the Kirkwood Mountain Resort. Through this J-1 Hospitality internship or traineeship program, you will rotate to different stations, acquiring the skills and techniques necessary to take the culinary world by storm. This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country. ITN & ODYSSEY All-Inclusive Program: Unlike most J-1 Program providers, a regional ITN representative will guide you through a streamlined registration process, thanks to ITN and ODYSSEY’s all-inclusive approach. ITN and ODYSSEY will be on hand to provide you with the very best personalized service from the time that you arrive in the United States until your departure from the United States upon completion of your program. Description of the Location: Nestled high in the Sierra Nevada, Kirkwood is a breathtaking mountain destination where pristine alpine landscapes meet year-round adventure. Towering peaks, crystal-clear lakes, and lush forests create a peaceful escape for nature lovers and outdoor enthusiasts alike. Winter brings world-class skiing and snowboarding, while summer invites hiking, mountain biking, and wildflower-filled meadows. The crisp mountain air, stunning scenery, and welcoming atmosphere make Kirkwood an unforgettable retreat, offering serenity, excitement, and lasting memories in every season.

¿Te gustaría desarrollar tu carrera en dos de los hoteles más exclusivos de Lanzarote? En Secrets Lanzarote Resort & Spa y Grand Hyatt Lanzarote Playa Dorada Resort & Spa buscamos estudiantes apasionados por la hotelería, el turismo y la excelencia en el servicio que quieran realizar sus prácticas curriculares o extracurriculares en un entorno internacional. Esta es una oportunidad única para aprender junto a profesionales del sector, adquirir experiencia real en un hotel de lujo y formar parte de marcas reconocidas a nivel mundial. ¿Qué departamentos ofrecemos? • Front Office (Recepción) • Guest Experience • Revenue Management • Reservas • Servicio de Sala (Food & Beverage) • Cocina ¿Qué aprenderás? Dependiendo del departamento asignado, podrás: • Participar en la atención y experiencia de los huéspedes. • Colaborar en la gestión operativa de hoteles de lujo. • Conocer estrategias de Revenue Management y optimización de ingresos. • Apoyar la gestión de reservas y atención al cliente. • Desarrollar conocimientos en restauración y servicio gastronómico. • Participar en la elaboración y producción culinaria junto a equipos profesionales. ¿Qué buscamos? • Estudiantes de Turismo, Dirección Hotelera, ADE, Marketing, Gastronomía, Cocina o titulaciones afines. • Nivel de inglés intermedio o avanzado. • Pasión por la hospitalidad y orientación al cliente. • Actitud positiva, ganas de aprender y trabajar en equipo. • Posibilidad de firmar convenio de prácticas con centro de estudios. ¿Qué ofrecemos? • Formación práctica en hoteles de referencia internacional. • Tutorización y seguimiento durante toda la experiencia. • Alojamiento y manutención durante toda la estancia. • Oportunidades de desarrollo profesional dentro de Hesperia World y nuestras marcas asociadas. Si quieres iniciar tu carrera en la industria hotelera de lujo, ¡queremos conocerte!

Funciones y Actividades principales:  -Colaborar estrechamente con la Gobernanta General en la planificación y organización de las tareas del departamento.  -Formación continua del equipo para asegurar un rendimiento óptimo y eficiente.  -Comunicación y coordinación.  -Supervisar y coordinar las tareas diarias del equipo de camareras de pisos y personal de limpieza.  -Asegurar el correcto mantenimiento, limpieza y presentación de habitaciones, áreas comunes y otras instalaciones del hotel.  -Garantizar que los estándares de calidad de un hotel de 5 estrellas se mantengan en todo momento.  -Gestionar inventarios de productos de limpieza y material, controlando el stock y realizando pedidos cuando sea necesario.  -Supervisar el cumplimiento de las normativas de higiene y seguridad en el trabajo.  -Colaborar estrechamente con la Gobernanta General en la planificación y organización de las tareas del departamento.  -Formación continua del equipo para asegurar un rendimiento óptimo y eficiente. Perfil requerido  Formación Académica: o Formación de camarero/a de pisos.  Conocimientos específicos: o Español obligatorio, nivel de inglés básico; valorable otros idiomas.  Experiencia Profesional: o Experiencia mínima de un 2-3 años en un puesto similar, preferiblemente en hoteles de 4 o 5 estrellas.  Habilidades requeridas: o -Rapidez y eficiencia. o -Capacidad física y resistencia. o -Discreción y respeto por la privacidad del huésped. o -Protección de datos en los procedimientos internos del departamento, manual documental, y datos de clientes. o -Vocación de Servicio (Care). o -Habilidades Comunicativas e Interpersonales (Ease). o -Proactividad. o -Atención al detalle. Conocimiento de los estándares de limpieza y mantenimiento de hoteles de lujo. o -Orientación a resultados, con ambición de superar las expectativas de los clientes (Deliver). o -Instinto para conocer cuándo y cómo sorprender a los clientes (Surprise). o -Capacidad de trabajo en equipo y actitud hospitalaria y formal, al mismo tiempo que respetuosa y profesional. o -Flexibilidad horaria y disponibilidad para trabajar fines de semana y festivos. o -Conocimientos básicos de gestión de inventarios y stock. o -Valorable manejo de sistemas de gestión hotelera

JOIN OUR TEAM! …as Assistant Director of Room s at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about leading high-performing teams and creating exceptional guest experiences? As Assistant Director of Rooms , you will play a key role in overseeing the daily operations of the Rooms Division, ensuring service excellence, operational efficiency, and full compliance with The Ritz-Carlton Gold Standards. We are looking for an inspiring and results-driven leader with a strong luxury hospitality background who is committed to developing talent, enhancing the guest journey, and collaborating across departments to deliver memorable experiences at every touchpoint. Your responsibilities include… Support the Director of Rooms in overseeing the day-to-day operations of the Rooms Division, including Front Office, Housekeeping, Concierge, Bell Services, Guest Relations Ensure all departments consistently deliver exceptional service in accordance with The Ritz-Carlton and Marriott International brand standards. Lead, coach, motivate, and develop departmental leaders and Ladies and Gentlemen, fostering a culture of engagement, accountability, and continuous improvement. Drive guest satisfaction by ensuring personalized service, anticipating guest needs, and resolving concerns promptly and professionally. Monitor operational performance, guest satisfaction metrics, and quality indicators, implementing action plans to achieve and exceed established goals. Collaborate closely with Food & Beverage, Engineering, Sales & Marketing, Finance, Human Resources, and other departments to ensure seamless resort operations. Assist in managing departmental budgets, labor productivity, scheduling, and operational expenses while maintaining the highest service standards. Ensure compliance with all company policies, health and safety regulations, data privacy requirements, and operational procedures. Support internal and external audits, quality assurance initiatives, and continuous improvement projects across the Rooms Division. Serve as an operational leader during daily resort activities, providing guidance, visibility, and support to both guests and employees. Act on behalf of the Director of Rooms during their absence, ensuring business continuity and effective operational decision-making. What we're looking for… Previous leadership experience within the Rooms Division, preferably as an Assistant Director of Rooms, Front Office Manager, Rooms Division Manager, or in a similar management role. Proven experience in luxury hotels or Forbes Five-Star/Five-Star resort environments. Strong leadership and people development skills with the ability to inspire, coach, and build high-performing teams. Outstanding communication, organizational, and problem-solving abilities. Strong business acumen with experience managing operational performance, labor productivity, and guest satisfaction. Proficiency in Opera PMS (or equivalent property management systems) and Microsoft Office applications. Fluency in English is required; Spanish is highly preferred. Additional languages are considered an asset. Valid authorization to work in Spain. How we inspire you… Join our team and become part of a culture where exceptional service begins with exceptional people. At The Ritz-Carlton, every Ladies and Gentlemen creates memorable experiences that leave a lasting impression on our guests. Competitive compensation package. Career development opportunities within Marriott International. Global mobility and international career opportunities. Marriott Explore Rate for associates, friends, and family worldwide. Employee discounts on food and beverage offerings. Comprehensive learning and development programs through Marriott's global training platforms. Employee dining facilities. Uniforms provided and professionally laundered. Recognition and appreciation programs. Team-building activities and associate celebrations. Corporate social responsibility and community engagement initiatives. If you are ready to elevate your career and become part of one of the world's most recognized luxury hospitality brands, we look forward to receiving your application through Marriott Careers. At Marriott International, we are committed to providing equal opportunity, fostering an inclusive environment where everyone feels welcome, and ensuring access to career opportunities for all. We actively promote a workplace where the diverse backgrounds, perspectives, talents, and experiences of our associates are valued and celebrated. Our greatest strength lies in the unique blend of cultures and people that make up our global team. We are committed to maintaining a workplace free from discrimination on the basis of disability, veteran status, or any other characteristic protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Role Overview The E-Commerce Executive will be responsible for managing and optimising online sales performance across MGM Muthu Hotels’ UK portfolio (England & Scotland). The role focuses on driving direct bookings, improving conversion, and supporting digital revenue growth. This role works closely with UK hotel teams, Marketing, Revenue, and central support functions. Key Responsibilities Manage and update content, offers, and packages across hotel websites Ensure pricing, promotions, and availability are accurate across online platforms Optimise booking journeys to improve conversion rates and reduce abandonment Support booking engine optimisation and functionality Drive growth in direct online bookings across UK hotels Monitor performance KPIs including conversion rate, revenue, traffic, and average booking value Identify opportunities to improve online sales through promotions, packages, and upselling Support strategies to reduce reliance on third-party booking channels Work closely with Marketing teams on: Website promotions and content updates, Email marketing campaigns AND Paid digital campaigns and landing pages Support seasonal and tactical campaigns across England and Scotland properties Produce regular performance reports for management Analyse customer behaviour, booking trends, and campaign results Provide data-driven recommendations to improve digital performance Liaise with hotel teams to ensure online content reflects the on-property experience Work with central support teams to align e-commerce activity Support new hotel onboarding and updates within the UK portfolio Travel to UK hotels as required (England & Scotland) Ensure online information is clear, accurate, and customer-focused Support a seamless and user-friendly online booking experience Assist with resolving online booking issues where necessary Skills & Experience Experience in e-commerce, digital marketing, or online sales Strong analytical skills with the ability to interpret performance data Experience working with websites, booking engines, or CMS platforms Understanding of digital customer journeys and conversion optimisation Strong communication and organisational skills Willingness to travel within England and Scotland Hospitality or travel industry experience Experience with hotel booking engines and online distribution Knowledge of Google Analytics or similar tools Understanding of SEO, CRO, or paid digital marketing Full UK driving licence What We Offer Competitive salary Opportunity to work across a UK-wide hotel portfolio Career development opportunities within a growing hotel group Supportive and collaborative working environment Employee hotel discounts

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a serene oasis where the sea, land, and subtropical vegetation blend with Moorish-inspired architecture. Its 462 rooms and suites are divided between the vibrant Citadel and the exclusive Retreat , offering magnificent views of the Atlantic Ocean, Mount Teide, or lush gardens. A multi-award-winning culinary destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area at Abama, we are an unparalleled haven in Tenerife. JOIN OUR TEAM! …as a Retreat Supervisor at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about leading teams and delivering highly personalized luxury experiences in an exclusive environment? As a Retreat Supervisor , you will oversee and elevate the Retreat experience, a private area of the resort where discretion, personalization, and excellence are essential. You will lead by example, anticipate the needs of our most discerning guests, and ensure every interaction reflects The Ritz-Carlton Gold Standards. Your responsibilities will include… Supervising daily operations within the Retreat area and all personalized services associated with this exclusive zone. Leading, motivating, and developing the Retreat team to ensure outstanding service, presentation, and professionalism. Ensuring a seamless, consistent, and highly personalized guest experience from arrival to departure. Anticipating guest preferences and expectations, managing special requests, and coordinating bespoke experiences. Handling guest concerns with discretion, empathy, and efficiency, ensuring excellent resolution. Working closely with Front Office, Guest Relations, Housekeeping, F&B, Spa, and other departments. Proactively following up on VIP, repeat, and special-occasion guests. Ensuring all relevant guest information is accurately recorded and maintained in internal systems. Upholding brand standards, service quality, and privacy within the Retreat area. Supporting ongoing team training and participating in continuous service improvement initiatives. What we are looking for… Previous supervisory experience in exclusive environments such as Retreat, Club Level, Concierge, Guest Relations, or luxury Front Office operations. Strong leadership, communication, and attention-to-detail skills. Ability to inspire teams and maintain the highest standards of service at all times. A genuine passion for personalized luxury service and refined problem-solving. Fluency in English and Spanish ; additional languages are a strong advantage. Valid work authorization for Spain. How we inspire you… Being part of our team means creating experiences guests will remember for a lifetime. Your leadership, eye for detail, and commitment to excellence will make a meaningful difference every day. Competitive salary above market standards and flexible compensation. Explore Rate hotel discounts at over 9,500 Marriott properties worldwide, extended to family members, partners, and parents. 20% discount on Food & Beverage at all our hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights for Tenerife residents traveling to mainland Spain. Corporate benefits with exclusive discounts on leisure and travel. Special birthday gift. Complimentary guest stay at our resort after one year of service. 13th and 14th salary payments. Continuous training through our corporate university. Career development and growth opportunities within an international company. Complimentary staff meals. Uniform and laundry service provided (department-dependent). Team events, celebrations, and engagement activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (Benefits subject to internal policies and applicable tax regulations.) Have we sparked your interest? Submit your application your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture and are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that endure long after the guest’s stay. At The Ritz-Carlton , caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team united by one mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Your Mission, Should You Choose to Accept It Some people organise events. You create moments people talk about long after they leave the room. As our Member Programme Intern, you’ll help shape the social side of our member spaces, bringing together inspiring talks, creative sessions, wellness moments and community experiences that people actually want to show up for. You’ll be part planner, part host, part ideas machine, working closely with the team to turn concepts into packed-out events and memorable experiences. One day you’ll be coordinating speakers and building buzz around an upcoming event, the next you’ll be rearranging chairs five minutes before doors open and loving every second of it. This is the kind of role where curiosity, creativity and people skills matter just as much as organisation. If you get energy from bringing people together and making spaces feel alive, this one’s got your name on it. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Help plan and run community events, workshops and social programming Coordinate with speakers, partners and guests to bring events to life Manage event logistics including scheduling, setup, communications and app updates Welcome attendees and help create a great atmosphere on event days Gather feedback after events and spot ways to make the next one even better Brainstorm fresh ideas that fit our community and culture Jump in wherever needed to keep things running smoothly What You’ll Have You are currently enrolled in a Bachelor's or Master's degree at a European University You are studying Hospitality, Business, Marketing, Sales or something similar You bring positive energy and love connecting with people You are organised and comfortable juggling multiple things at once You have strong communication skills and feel confident reaching out to others You enjoy teamwork but are equally happy taking initiative You are fluent in Spanish and English. Extra languages are always welcome You are available for a full-time internship for 6 months What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.