Carrer d'Antoni Maria Alcover, 07181, Portals Nous
Restaurante • 11-50 empleados
En JOB TODAY desde marzo, 2023
After the huge success of Fera Palma our family is growing with this new exiting project in the beautiful location of Puerto Portals!
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Misión del puesto: Garantizar una excelente primera impresión del restaurante, brindando una acogida cálida y profesional a los clientes desde su llegada, gestionando las reservas y asignación de mesas de manera eficiente, y colaborando con el equipo de sala para asegurar una experiencia gastronómica de alto nivel. Funciones principales: - Recibir a los clientes con amabilidad y cortesía, dándoles la bienvenida al restaurante. - Gestionar las reservas (telefónicas, online y presenciales) y mantener actualizado el libro o sistema de reservas. - Asignar mesas estratégicamente, considerando preferencias del cliente y rotación eficiente del salón. - Coordinar con el equipo de camareros para optimizar el flujo de clientes y minimizar tiempos de espera. - Acompañar a los clientes a sus mesas y ofrecer información inicial sobre el restaurante si es necesario. - Gestionar listas de espera en momentos de alta afluencia con actitud calmada y resolutiva. - Colaborar en la limpieza y presentación del área de recepción. - Detectar oportunidades de mejora en el servicio al cliente e informar al responsable de sala. - Mantener una presencia elegante y profesional acorde con la imagen del restaurante. Requisitos: - Educación secundaria obligatoria. - Se valorará formación en atención al cliente, turismo o restauración. Experiencia: Mínimo 1 año en un puesto similar, preferiblemente en restaurantes de gama media-alta o alta. Conocimientos: - Manejo de sistemas de reservas - Inglés nivel intermedio-alto (otros idiomas son un plus). - Protocolo de atención al cliente Habilidades: - Excelente comunicación verbal y lenguaje corporal positivo. - Empatía, actitud proactiva y resolución de conflictos. - Imagen cuidada y actitud profesional. - Capacidad para trabajar bajo presión y en equipo. Condiciones del puesto: Horario: Turnos rotativos / Partidos / Fines de semana incluidos. Incorporación: Inmediata / [Especificar fecha].
About the job Hotel Brand: Kimpton Location: Spain, Mallorca Hotel: Aysla Mallorca (PMIMS), Avenida del Golf,, 37 Santa Ponsa – Calvia,, 07180 Job number: 142808 About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count What’s the Job? As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager. Your day-to-day: Support the Restaurant Manager in any required task. Manage reservations control including individual and group requests. Be the link between R&B operations and S&M team. Implement greeting standards throughout R&B departments. Train staff on reservation handling. Liaise with Chef to keep all R&B menus clean and up to date. Assist R&B teams in their specific duties. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all paper stock items are managed. Ensure correct closing day procedures are followed. Prepare welcome package for all new R&B team members. Keep all training manuals up to date. What we need from you 1+ years’ experience working within hotel/restaurant. Must be fluent in local language and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us Competitive salary. Discounted international room rates. Employee recognition programmes. Training programmes and access to IHG’s training tool. Uniform and laundry. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Department: Host/Hostess Language required: Spanish. The company About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count
IMMEDIATE START. Party Host/ess on a Super Yacht (Based in Mallorca Spain and working on a superyacht cruising in Mallorca and Ibiza). I have copied below some of my job duties and I need an assistant to help me with some of them. The company I work for manages 2 superyachts in Palma De Mallorca, Spain. Cruising Mallorca and Ibiza. I need a lively, bubbly, party Host/ess to help me. You need to be a happy, positive, fun going individual that is free to travel, loves traveling and believes in a work hard, play hard ethos. We do a lot of work for charities as well so you have to be someone who likes giving back. The remuneration package is very good when you consider the basic salary with fully expensed accommodation in Mallorca included and part of the tips which are usually very good, especially with the American charter guests (see Below deck), who represented 60% of our charter guests for the 2024 season. The expected remuneration is 3,000 Euros per month including tips which form a large part of the salary. It is very much a work hard, play hard environment, and with 160 days of charter is a way of life more than a conventional role. Experience is not necessary but you need to be willing to be keen to learn and work hard.
🌟 Elevate Your Hospitality Career with Five Senses Collection at The Merchants Steak & Grill, Palma! 🌟 Position: Host/Hostess Location: The Merchants, Palma Company: Five Senses Collection Five Senses Collection, a leading name in luxury dining, is thrilled to announce an exceptional opportunity for talented Hosts/Hostesses to join our prestigious team at the The Merchants , Mallorca. If you possess a passion for providing unparalleled hospitality in a sophisticated environment, we invite you to be a part of our esteemed restaurant team. Why Choose Five Senses Collection? Luxurious Ambiance: Join a company renowned for curating extraordinary dining experiences in luxurious settings. Our restaurant promises to set new standards of elegance and sophistication. Professional Team: Be part of a team of industry professionals dedicated to excellence. At Five Senses Collection, we foster a collaborative and high-performance culture where each team member contributes to our collective success. Exquisite Portfolio: Joining us means becoming part of a distinguished portfolio of luxury restaurants. Experience the thrill of working in an environment that consistently strives for culinary perfection. Career Advancement: Five Senses Collection is committed to nurturing talent. As part of our team, you'll have access to ongoing training and development opportunities to further your career in the hospitality industry. Key Responsibilities: Extend a warm and gracious welcome to guests upon arrival. Efficiently manage reservations and optimize seating arrangements for a seamless dining experience. Collaborate with the service team to ensure impeccable guest service. Provide guests with menu information and cater to special requests. Uphold the sophisticated ambiance of the front-of-house area. Qualifications: Prior experience in a host/hostess or customer-facing role is preferred. Excellent communication and interpersonal skills. Ability to thrive in a high-end, fast-paced environment with a polished and professional demeanor. Strong organizational skills and attention to detail. Familiarity with reservation systems is a definite advantage. How to Apply: If you are an enthusiastic individual with a commitment to delivering excellence in hospitality, we invite you to apply over JobToday platform. Join us in crafting unforgettable moments at the pinnacle of culinary sophistication. Elevate your career with Five Senses Collection at The Merchants in Palma, Mallorca!
Estamos buscando cubrir dos puestos de trabajo, uno a media jornada y otro a jornada completa. El trabajo a realizar es el de "Host" es un restaurante de primera línea, en la Playa de Son Matías. Las personas seleccionadas se encargarán de dar la bienvenida a nuestros clientes y acompañarles a sus mesas, comprobar reservas y cobrar mesas. Aplica la puesto y nos pondremos en contacto contigo lo antes posible.
Estamos buscando cubrir dos puestos de trabajo, uno a media jornada y otro a jornada completa. El trabajo a realizar es el de "Host" es un restaurante de primera línea, en la Playa de Son Matías. Las personas seleccionadas se encargarán de dar la bienvenida a nuestros clientes y acompañarles a sus mesas, comprobar reservas y realizar trabajos de admisión propios del puesto. Aplica la puesto y nos pondremos en contacto contigo lo antes posible.