Hosts/Reserva - SALA DE DESPIECE - Madrid

Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products — including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs — allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business. Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech services organization. ATS’ charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services. ATS is seeking an Senior Ad Tech Consultant to join our European practice with a focus in Spain while also supporting other EU5 countries including UK, Germany, France and Italy. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer's organizations solve complex technical challenges so that their agency or brand can make strategic advertising and data decisions. You will be able to assess and adapt our customers’ SQL skills to maximize their time and value in using our products. You’ll drive technical solutions discussions, diving deep into the details with customer teams. You’ll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You’ll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you’ll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams. Key job responsibilities • In partnership with the ad tech sales team, educate customers on the value proposition of Amazon’s Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon’s Ad Tech and AWS platforms., • Lead data and analytics discussions and design customer workshops to become an expert on our customer’s technical needs and business goals., • Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on and off Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation., • Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad tech roadmaps., • Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops., • This is a customer facing role within the EU region focused on Spain. You will be required to travel to client locations to deliver when needed., • Bachelor's degree, or experience in a professional field or military, • Speak, write, and read fluently in Spanish, • Extensive experience in ad tech, marketing technology, or a related field, with a track record of delivering complex technical solutions for enterprise customers, • Proven experience in a solutions engineering or consulting role, including leading client-facing engagements with large, complex enterprise organizations, • Demonstrated expertise in technical solution design and architecture, • Experience managing complex, large-scale projects involving multiple stakeholders, both internally and externally, • Hands-on experience with analytics platforms and databases (e.g., SQL, NoSQL, data analytics tools), • AWS Professional level certification, or Cloud Technology Certification, • Experience designing and implementing cloud-based solutions (AWS or equivalent) or on-premise integrations, • Experience with integration, testing and automation experience, • Experience in software development using object-oriented programming languages Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (___) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Job # 10042 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Engaging with AWS customers and internal stakeholders as trusted security advisors to executives and technical teams Promoting Amazon's culture of security and maintain the highest security standards throughout your interactions with customers, partners, peers and internal stakeholders. About the team About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. • 5+ years of hands-on security experience in two or more of the following: Cloud Security, Application Security (security SDLC, threat modeling, code review), Identity & Access Management, Network Security, Data Protection, Incident Response. Hands-on experience implementing enterprise security solutions (Data Loss Prevention, WAF, SIEM, etc.), • 1+ year hands-on AWS cloud experience, • Relevant security certifications (AWS Security Specialty, CISSP, CCSP, etc.) are a plus., • Experience with complex, cloud transformation projects, • Strategic thinking and decision-making capabilities in ambiguous environments Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (___) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Nuestro cliente es una importante Multinacional del Sector Tecnológico, cuya actividad es comercialización de productos y servicios de Gestión Documental, Soluciones y Business Services enfocados a la mejora de productividad de sus clientes. Actualmente precisa la incorporación de un/a ACCOUNT MANAGER con ubicación en MADRID quien se integrará dentro de un equipo con solidado y reportará directamente al Responsable de Ventas de la Delegación. Su MISIÓN será la captación y fidelización de nuevos clientes potenciales con interacción directa condiferentes tipos de interlocutores: IT, Directores/as Financieros, RRHH,… en función del tamaño de la compañía y de la tipología del servicio comercializado. FUNCIONES • Captación y apertura de nuevos clientes a través de visitas comerciales a empresas., • Gestión y fidelización de la cartera de clientes a través de una venta consultiva., • Consecución de los objetivos marcados por la compañía., • Reporte de la actividad comercial al Responsable de Ventas de la Delegación. SE OFRECE: • Incorporación indefinida en una compañía líder en su sector con amplias oportunidades de negocio., • Retribución compuesta de fijo + comisiones., • Oportunidades de desarrollo profesional. REQUISITOS: • Buscamos perfiles que aporten experiencia comercial de al menos dos/tres años en la venta consultiva de productos o servicios tecnológicos en canal empresas (hardware, software, servicios o soluciones IT,…), • Se valorarán perfiles comerciales orientados a la venta de servicios generales a Gran Cuenta., • Imprescindible carnet y coche propio., • Imprescindible un buen manejo de herramientas de Microsoft Office: Excel, Power Point, Word, Outlook. Buscamos candidaturas con alta orientación al cliente, con una buena capacidad analítica y planificación, así como con alta orientación a la consecución de los objetivos comerciales de su zona de gestión. Saleshunters es la consultora experta en Talento Comercial. Trabajamos con numerosas compañías de diversos sectores a nivel nacional. Nos encantaría apoyarte en tu desarrollo profesional, ofreciéndote oportunidades laborales alineadas con tu perfil. Te invitamos a registrarte en nuestra página web: ___

🔹 Agente de Atención al Cliente con Italiano – Madrid (Presencial) 🔹 ¿Hablas italiano y tienes experiencia en atención al cliente? ¡Tenemos una oportunidad para ti! 🚀 Buscamos un/a Agente de Atención al Cliente con Italiano para incorporarse a una empresa líder en comercio electrónico, ofreciendo un servicio de alta calidad y una experiencia excelente a los clientes. 🧩 ¿Cuál será tu misión? Gestionarás principalmente correos electrónicos y, de forma ocasional, llamadas de clientes que necesitan la ayuda de un agente especializado tras no resolver su incidencia por canales automatizados. 📦 Incidencias más habituales: • ¿Dónde está mi pedido?, • El pedido no es el correcto., • Productos dañados o rotos. ✅ ¿Qué buscamos? • Italiano alto o nativo (oral y escrito)., • Experiencia previa en atención al cliente, valorable en e‑commerce o logística., • Buenas habilidades de comunicación, empatía y orientación a la resolución de problemas., • Capacidad para trabajar en equipo y seguir procedimientos., • Manejo fluido de herramientas informáticas y entornos digitales. 🎁 ¿Qué ofrecemos? • ⏰ Horario: 09:30 – 18:30 (un día a la semana de 10:30), 39 h/semana., • 🏢 Trabajo presencial en Madrid., • 💰 Salario: 20.500 € brutos/año., • 📍 Ubicación: Polígono de Vallecas (Metro Sierra de Guadalupe y Cercanías Vallecas)., • 📄 Contrato estable., • 🎓 Formación inicial y acompañamiento continuo., • 🌍 Entorno dinámico y multicultural. 🚀 Incorporación inmediata Si te gusta ayudar a las personas y quieres formar parte de un proyecto en crecimiento, ¡queremos conocerte! 📩 Envía tu CV a:

Role: Customer Service Manager Contract Type: Permanent Work model: hybrid Location: Madrid About the role: The Head of Customer Success will create an exceptional customer service model in Spain, exceeding service level expectations. The goal is to develop a strategic customer service department focused on knowledge, operational efficiency, and innovation, adding value for teachers, schools, distribution channels, and families. This role will establish strong, collaborative relationships across the organization to ensure a consistent, personalized, and data-driven customer experience. Technology will significantly enhance this area for customer satisfaction. Key responsibilities: 1. Creation and Development of the Department · Design and implement the structure, processes, and culture of the new Customer Service Center. · Define the strategic lines of the area in alignment with corporate objectives and in coordination with the Operations Management. · Establish collaborative relationships with all company departments to ensure a comprehensive customer vision and consistent service across all touchpoints. 2. Digital Transformation and Innovation · Drive the digital transformation of the area through the adoption of emerging technologies such as artificial intelligence, robotic process automation (RPA), and predictive analytics. · Develop proactive and predictive customer service models that anticipate needs and optimize the customer experience. · Foster a culture of continuous innovation focused on operational excellence and process improvement. 3. Data Governance and Advanced Analytics · Lead the implementation of advanced analytics systems to measure KPIs, customer satisfaction, and operational efficiency. · Use data to generate strategic insights that support decision-making across the organization. · Promote the use of dynamic dashboards and executive reporting for the General Management and Executive Committee. 4. Team Management and Service Culture · Build and lead a multidisciplinary customer service team, promoting collaboration, continuous learning, and customer orientation. · Design training programs focused on digital competencies, technological tools, and service excellence. · Serve as an internal role model for service culture, ensuring alignment across departments with defined service standards. 5. Optimization of Channels and Tools · Develop an intelligent omnichannel service model combining self-service, automation, and personalized support. · Oversee the implementation and evolution of tools such as Freshdesk, 3CX, Jira Service Manager, among others. · Integrate conversational AI solutions (chatbots, virtual assistants) to enhance efficiency and scalability. 6. Commercial and Logistics Coordination · Ensure smooth integration between customer service, commercial teams, and logistics. · Lead support initiatives for schools without in-person service and coordinate the execution of the School Census. · Oversee the management of logistics and financial incidents, ensuring efficient and sustainable relationships with key clients. Required Profile · Over 6 years of experience leading customer service departments in complex and transforming environments. · Proven experience in using technology for customer service. · Advanced knowledge of customer service technologies, automation, AI, and data analytics. · Proven experience in designing and implementing predictive models and digital solutions. · Strong strategic leadership, business vision, and results orientation. · Advanced English level (B2–C1). · Residence in Madrid and availability for occasional travel. About Sanoma Learning How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company. Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students. So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential? • Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.

Our client, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – Huawei is committed to bringing digital to every person, home, and organization for a fully connected, intelligent world. At Huawei, innovation focuses on customer needs. Huawei invests heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With more than 208,000 employees, that operates in more than 170 countries and regions. Main Responsibilities: • Target, develop and close opportunities in Enterprise Accounts in the vertical assigned: Public Administration., • Develop and maintain a territory channel plan for local partners aligned with channel team and coordinate with others Account Manager managing national & global partners with local presence., • Enhance customer relationships managing and coordinating all activities between Huawei and the customer. Promote the full range of Huawei Technologies solutions., • Create Sales Account plans which will identify, quantify, and recommend Sales action plans to address new business opportunities consistent with overall Huawei Enterprise strategy., • Employ available Sales Engagement Deliverables to demonstrate efficient, focused and aligned execution., • Use Huawei reporting tools to ensure knowledge sharing, synergies and business predictability., • Work with individual targets and execute aligned with team objectives., • Understand and practice Solution Sales Mechanism/Components., • Obtain extensive industry and Huawei Enterprise hard skills knowledge., • Provide Customer and market insight feedback and ensure Customer Satisfaction and brand integrity. Requirements: • +5 years ITC solutions sales / account management experience with a proven track record of projects/accounts focused in Public Administration., • Experience building long-term relationships with big accounts., • Ability to develop new business models for customers with new technology and to manage customer accounts at both the CxO and technical level., • Ability to establish brands, explore product opportunities, work out customer product competitive strategies and competitive plans., • Have a good working knowledge of ITC solutions., • Excellent collaboration skills, time management, ability to show creativity and a different way of thinking will be essential., • Good oral and written communication and interpersonal skills. Important: To be considered for this role, applicants must be eligible to live and work in Spain. What we offer: We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities in Western Europe and abroad. Privacy Statement: We are committed to protecting your privacy by following the local legal data privacy legislation. If you decide to continue your contact with Huawei, you are giving us your consent to process your data. Please note that your data will be treated confidentially and securely. ___ If you have any queries in regards to Huawei Europe Data Privacy, please feel free to contact our European Data Protection Officer by clicking:

JOB SUMMARY: We are looking for an experienced and highly motivated Account Manager to join our team in the HealthCare sector in Iberia. The successful candidate will be responsible for supporting our team of Account Managers in the Iberia Plastics Market (Pharma, veterinary and OTC) This position requires a strong ability to manage the assigned sales budget, as well as solid customer management skills, ensuring that the company maintains its commitment to quality without losing competitiveness. ACCOUNTABILITIES: • Identify and attract new potential clients within their assigned area or sector., • Maintain and strengthen relationships with existing clients, ensuring loyalty and satisfaction., • Explain the features, benefits, and competitive advantages of the company’s commercial offering., • Prepare commercial proposals, negotiate terms, and close deals., • Ensure the client receives the product or service correctly and resolve any issues that may arise., • Gather information on trends, customer needs, and competitor activity., • Meet sales, margin, and growth objectives set by the company., • Ensure that all terms of the contract are clearly defined and protect the interests of the company., • Collaborate with other departments to align sales strategies with company objectives., • Monitor segment specific trends and competitor developments, producing strategic reports and recommendations for leadership., • Represent the company at key industry events, trade fairs, and strategic customer meetings to strengthen visibility and influence., • Serve as the senior point of escalation for key clients, ensuring operational excellence, service continuity, and rapid issue resolution., • Environmental responsibility. SKILLS AND EXPERIENCE – REQUIRED FOR THE ROLE: • Demonstrated experience (3-5 Years) in Sales, ideally in pharmaceutical packaging (such as vials and their stoppers), showcasing a solid understanding of sales processes., • Familiarity with packaging materials, packaging suppliers, and packaging processes. This includes understanding packaging trends, regulations, and best practices., • Strong investigative skills, with the ability to research new customers, trends, and market conditions., • Proficiency with basic computer programs such as Microsoft Office (Excel, Word, etc.) for tracking data, preparing reports, and communicating with teams and experience with Navision ERP & Salesforce., • High level of accuracy and attention to detail., • Enthusiastic, motivated, and proactive attitude, with the drive to continually improve sales processes and contribute positively to the team., • A background in Chemistry, Health Sciences or related fields is a must., • Language skills: English, Italian/French is a must.

🌟 ¿Te apasiona ofrecer un servicio al cliente excepcional y hablas inglés? ¡Sigue leyendo, esta oferta es para ti! 👉 🌱 Sobre Spring GDS En Spring GDS, conectamos el e-commerce con el mundo. 🌍 Somos el socio logístico internacional que permite a las marcas llegar a sus clientes sin fronteras. Con operaciones en más de 190 países y perteneciente al grupo PostNL, nuestra misión es clara: hacer que cada entrega cuente. Ofrecemos soluciones logísticas inteligentes y sostenibles, adaptadas a las nuevas formas de comprar y vender online. Con mentalidad global y cercana, combinamos tecnología, fiabilidad y proximidad para optimizar cada envío y cada experiencia. En Spring no solo movemos paquetes: movemos oportunidades. 🚀 Tu reto como Customer Service Specialist Serás el punto de contacto clave de servicio para nuestros clientes en España, gestionando incidencias y dudas: ✅ Dar soporte de servicios para cuentas asignadas • Gestionar incidencias operativas y consultas de servicio, • Hacer seguimiento de entregas, devoluciones y casos de rastreo, • Mantener contacto regular con los clientes ✅ Coordinación transversal • Colaborar con Operaciones, Ventas y Reclamaciones, • Documentar procesos y comunicación en el CRM, • Apoyar acciones de mejora lideradas por el CX Manager ✅Guiar y acompañar al cliente • Apoyar la configuración de cuentas con equipos internos, • Formar a los clientes en herramientas y flujos de servicio, • Compartir actualizaciones relevantes del servicio ✅ Feedback y mejora • Recoger comentarios de las cuentas asignadas, • Identificar brechas en procesos o problemas recurrentes, • Proponer acciones de mejora prácticas 🧠 Buscamos a alguien con... 🎓 Formación y experiencia • Estudios de nivel medio o superior en Administración y Finanzas, Comercio Internacional, Negocios Internacionales, Gestión de ventas, Administración y Dirección de Empresas, Logística y Supply Chain Management, o afín., • 2–3 años en atención al cliente B2B, preferiblemente en logística o e-commerce., • Muy valorable experiencia en logística, transporte o e-commerce., • Nivel alto de inglés (mínimo B2) y español nativo., • Manejo de Excel, CRM y herramientas de ticketing. 💬 Competencias clave • Atención al detalle y sentido de urgencia., • Comunicación clara y orientación al cliente., • Capacidad para coordinar con equipos internos., • Actitud proactiva y resolutiva. 🎁 ¿Qué ofrecemos? • Salario competitivo y beneficios atractivos, • Tarjeta de comida, • Seguro médico privado, • Plan de pensiones, • Oportunidades de desarrollo profesional, • Horario de martes a sábado de 09:00-18:00 en modalidad híbrida. En Spring valoramos a las personas que hacen que las cosas pasen. Si buscas un reto donde puedas aportar tu talento, crecer profesionalmente y formar parte de una empresa en plena transformación, ¡te estamos esperando!