Field Application Specialist (FAS)
hace 4 días
Valencia
Responsibilities: • Work closely with the sales departments to collaborate with sales and visit customers;, • Provide effective frontline technical support for customers regarding BMK’s services;, • Answer questions related to workflow, specific operations, result analysis, etc., to support sales order and utilization/revenue growth;, • Coordinate service processes and provide effective technical guidance to customers;, • Provide technical support to the marketing and sales departments;, • Assist the sales team with pre-sales technical activities, participate in various publicity campaigns such as seminars, conferences, trade shows, and other on-site activities in the relevant territories;, • Monitor the competition and market development and report findings back to internal teams;, • Perform other tasks as needed to achieve company goals. Requirements: • Ph.D. background in Life Sciences, Biochemistry, Molecular Biology, Genetics, Sequencing, NGS Sequencing or related fields (Essential), with a bioinformatics background preferred;, • General working knowledge of bioinformatics and sequence analysis methods;, • Clear vision and sense of responsibility, willing to provide excellent service to customers;, • Ability to troubleshoot and provide information back to customers in a helpful, courteous, positive and professional manner;, • Good communication skills, able to establish good cooperation relationships with various departments within the company and customers;, • Good written and oral communication skills in English, able to complete training and daily communication;, • Able to adapt to domestic and international business trips;, • Outstanding fresh graduates are also welcome. Highly desirable: • Candidates with Chinese language skills will be given priority., • Solid background of lab experience in research-related fields such as clinical, human disease, animal genomics, and microbiology;, • Knowledge and practical experience with NGS platforms;, • Experience in participating in seminars related to NGS industry.