Oficial de oficio - Mantenimiento - Club Deportivo Somontes

¿Quiénes somos? Fundada en 2012, en la última década nos hemos convertido en la aerolínea low-cost de referencia en Madrid, operando vuelos de corto y medio alcance hacia más de 30 destinos nacionales e internacionales. Somos una compañía que conecta personas, ofreciendo en cada vuelo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la cercanía con nuestros clientes. Combinamos las ventajas del segmento low cost (operación punto a punto, eficiencia en costes y precios muy competitivos), con las de una compañía de red (amplia red de conexiones, gran calidad de servicio, clase business, programas de puntos, etc.). Con más de 50 millones de pasajeros que han depositado su confianza en nosotros desde el inicio de nuestras operaciones, nos hemos posicionado entre las cuatro principales compañías aéreas en el aeropuerto Adolfo Suárez Madrid-Barajas en 2023. Este logro refleja nuestro compromiso con la excelencia operativa y empresarial Como empresa joven, conscientes del mundo que queremos construir para las futuras generaciones, pensamos y actuamos comprometiéndonos con la sostenibilidad, tanto social como ambiental, siempre desde la excelencia operativa y empresarial. Iberia Express forma parte del Grupo Iberia, con una red que opera a más de 130 destinos en todo el mundo y que es líder entre Europa y América Latina. También es parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas del mundo, y es miembro de OneWorld, una alianza de quince compañías aéreas y una red mundial que ofrece vuelos a más de 900 destinos en 170 territorios. Lo que tendrás que hacer • Gestionar el inventario de asientos de manera efectiva mediante la aplicación de modelos de pronóstico que integran datos recientes y un entendimiento del comportamiento del mercado., • Colaborar estrechamente con el equipo de Pricing para determinar las estructuras de precios óptimas, alineadas con el entorno competitivo y las demandas del mercado., • Analizar las dinámicas del mercado y el comportamiento de los competidores para implementar estrategias de control que maximicen los ingresos, asegurando una posición competitiva sólida., • Comunicar de manera efectiva a los Managers el rendimiento de ingresos de las rutas, proporcionando información clara para respaldar la toma de decisiones., • Realizar análisis exhaustivos de tendencias futuras, incluyendo el crecimiento del mercado, la estacionalidad y las acciones de los competidores, para definir estrategias que minimicen amenazas y capitalicen oportunidades emergentes., • Colaborar activamente con el equipo de Network Planning para analizar y desarrollar potenciales estrategias de crecimiento en cada ruta y mercado, contribuyendo a la expansión efectiva de la operación., • Profundizar en la comprensión del modelo de distribución de I2 y trabajar en estrecha coordinación con el departamento de Marketing para definir estrategias específicas en cada canal, maximizando así la eficacia y alcance de la distribución. Lo que esperamos de ti • Buscamos a una persona con un perfil de ADE, Economía, Ingeniería Aeronáutica o similar., • Se requiere un sólido razonamiento analítico y habilidades numéricas destacadas., • Capacidad para desempeñarse tanto de manera autónoma como en equipo, demostrando habilidades colaborativas., • Valoramos un perfil proactivo con pensamiento crítico, capaz de aportar soluciones creativas a desafíos complejos, • Nivel medio/alto de inglés., • Habilidades avanzadas en el manejo de Excel, garantizando la capacidad para realizar análisis detallados. Lo que podemos ofrecerte • Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio en el sector., • Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución., • Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimiento profesional., • Ayuda económica de 850€ al mes.

POSITION SUMMARY 1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable., 2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities., 3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation., 4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication., 5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. HIRING REQUIREMENTS 1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred)., 2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent., 3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal., 4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues., 5. Knowledge of policies and practices involved in the human resources function., 6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.), 7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R., 8. Demonstrates strong results oriented management style with proven successes., 9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount., 10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards., 11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible., 12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges., 13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment. LANGUAGE REQUIREMENTS • Good knowledge of the English language is required. Ability to speak additional languages such as Spanish and European languages preferred.

POSITION SUMMARY: Housekeeping Director owns the entire guests onboard experience related to cleanness and Stateroom service, offering a seamless execution of premium service that is both exceptional and memorable. Housekeeping Director must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Housekeeping Director is held fully accountable for the quality of all guests’ experience. This individual will take full ownership and accountability for the maintenance, cleanness of each assigned area and service leading their Team. HIRING QUALIFICATIONS: • Five to seven years housekeeping managerial experience in an upscale hotel, resort, or cruise line (shipboard experience preferred)., • Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred., • Extensive knowledge of cleaning procedures regarding public health standards., • Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal., • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques., • Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames., • Ability to communicate tactfully with department heads, coworkers, and other shipboard crewmembers to resolve problems and negotiate resolutions., • Demonstrated aptitude for the financial aspects of a housekeeping operation, including the successful identification of expense reduction through cost control., • Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel., • Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues, • Knowledge of policies and practices involved in the human resources function., • Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (Issu Trax, OCIMS, Fidelio, LGA (Landed Goods Advisory), Berthing Manager, Medallia, Kronos, Celebrity App), • Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R. LANGUAGE REQUIREMENTS: • Ability to speak English clearly, distinctly, and cordially with guests., • Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers., • Ability to speak additional languages such as Spanish, French, or German preferred.

¿Quiénes somos? Fundada en 2012, en la última década nos hemos convertido en la aerolínea low-cost de referencia en Madrid, operando vuelos de corto y medio alcance hacia más de 30 destinos nacionales e internacionales. Somos una compañía que conecta personas, ofreciendo en cada vuelo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la cercanía con nuestros clientes. Combinamos las ventajas del segmento low cost (operación punto a punto, eficiencia en costes y precios muy competitivos), con las de una compañía de red (amplia red de conexiones, gran calidad de servicio, clase business, programas de puntos, etc.). Con más de 50 millones de pasajeros que han depositado su confianza en nosotros desde el inicio de nuestras operaciones, nos hemos posicionado entre las cuatro principales compañías aéreas en el aeropuerto Adolfo Suárez Madrid-Barajas en 2023. Este logro refleja nuestro compromiso con la excelencia operativa y empresarial Como empresa joven, conscientes del mundo que queremos construir para las futuras generaciones, pensamos y actuamos comprometiéndonos con la sostenibilidad, tanto social como ambiental, siempre desde la excelencia operativa y empresarial. Iberia Express forma parte del Grupo Iberia, con una red que opera a más de 130 destinos en todo el mundo y que es líder entre Europa y América Latina. También es parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas del mundo, y es miembro de OneWorld, una alianza de quince compañías aéreas y una red mundial que ofrece vuelos a más de 900 destinos en 170 territorios. Tu oportunidad Incorporarte como becario/a al equipo de Transformación de Iberia Express te permitirá seguir desarrollándote profesionalmente en un área clave para la evolución de la compañía. Participarás activamente en la mejora de procesos organizativos y en la identificación de oportunidades de eficiencia, colaborando en iniciativas que impactan directamente en la operativa y en la estrategia de negocio. Además, formarás parte del reto que supone impulsar la transformación de la compañía, contribuyendo al cumplimiento de los objetivos marcados por el grupo IAG en materia de eficiencia e innovación. Lo que tendrás que hacer • Analizar situaciones de negocio para identificar oportunidades de mejora y eficiencia de costes., • Participar en la elaboración y seguimiento de planes de eficiencia, evaluando el impacto económico de las iniciativas implementadas., • Gestionar y mantener actualizada la base de datos de control de iniciativas del área de Transformación., • Dar soporte en la preparación de documentación y presentaciones para comités y reuniones de seguimiento., • Colaborar con distintas áreas de la compañía para impulsar iniciativas de transformación, proponiendo soluciones y dando seguimiento a su implementación., • Realizar análisis de impacto y viabilidad de nuevas iniciativas. Lo que esperamos de ti • Estás cursando estudios universitarios en Economía, Finanzas, Ingeniería, Estadística o similares, con interés en el análisis de datos y la mejora de procesos., • Dispones de jornada completa para realizar las prácticas., • Tienes motivación y ganas de aprender en un entorno dinámico, con una mentalidad analítica y orientada a resultados., • Te gusta trabajar en equipo y colaborar con diferentes áreas de la organización, aportando siempre una actitud positiva., • Cuentas con un nivel alto de inglés, tanto oral como escrito., • Manejas con soltura herramientas del paquete Office 365, especialmente Excel y PowerPoint. Se valorará el conocimiento de herramientas de análisis como Power BI, SQL o Python. Lo que podemos ofrecerte • Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio en el sector., • Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución., • Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimiento profesional., • Ayuda al estudio de 850€ al mes.

POSITION SUMMARY: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. QUALIFICATIONS: • Minimum one-year Housekeeping Managerial experience in a large 4- or 5-star hotel (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 10 employees., • Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities., • Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal., • Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact, and diplomacy., • Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping Supervisor team by navigating through a changing work environment. LANGUAGE REQUIREMENTS • Good knowledge of the English language is required. Ability to speak additional languages such as Spanish and European languages preferred.

Our Group is a global reference in low-carbon energy and services. Together with our 96.000 employees, our customers, partners and stakeholders, we are committed to accelerating the transition to a carbon neutral economy through reduced energy consumption and more environmentally friendly solutions. Are you passionate about data and looking to jumpstart your career in analytics and artificial intelligence? • Join our dynamic Madrid team as an AI & Data Analytics Intern and gain hands-on experience leveraging data to drive meaningful insights and decision-making. Mission • This role will provide you with a comprehensive understanding of the full data lifecycle, from ETL processes to visualization, while allowing you to actively contribute to critical projects and improve existing systems. As AI & Data Analytics intern, your main responsibilities will involve: • Documentation: Assist in documenting processes to ensure clarity and consistency across projects., • Database Normalization: Work on optimizing and structuring databases following the ENGIE Spain standards, • Process Standardization: Help establish and maintain standardized workflows and procedures., • SQL Query and View Unification: Collaborate on consolidating and improving SQL queries and views for better performance and maintainability., • Full Data Stack Support: Support the entire data lifecycle, from ETL processes to dashboard development in Power BI., • Idea Generation: Actively propose and develop innovative ideas to improve processes and solutions. All suggestions will be welcomed and evaluated! We imagine that you: • Are Data driven and interested in renewables, • Enjoy handling data and tools to extract actionable insights., • Are proficiency in Python, SQL, and Power BI., • Are about to finish a top numerical degree/master (in Computer Science, Information Technology, Physics, Maths, Business Analytics, Engineering Degree, Economics or Statistics), • Are fluent in English → C1. Competencies required for the job position • Excellent critical thinking skills, • Strong analytical & problem-solving skills, • Strong time-management skills, • Detail oriented and highly organized, • Communication skills, • Teamwork culture, • Skilled in negotiation, • Customer Success Oriented Committed to inclusion At ENGIE we value and encourage diversity and inclusion. We are committed to accelerating the transition to a carbon-neutral economy achieved by integrating exceptional and diverse individuals that seek, support, and strengthen each other’s growth. What We Offer • Paid internships lasting 6 months to 1 year., • Full-time schedule: Monday to Thursday (full day) and Friday (reduced hours). // Summer reduced schedule from Monday to Friday during July and August., • Hybrid work model (50% remote) after the first three months., • Professional growth and future career opportunities., • A chance to gain experience in a growing and continuously evolving organization., • A dynamic, professional, and positive work environment., • Integration into a highly qualified team., • State-of-the-art office facilities., • Discounted membership for the on-site gym., • “Chill Out” zones. ENGIE is the answer if... • You are looking for a solid professional project with professional projection., • You value being part of the first independent energy group in the world., • You want to grow and develop within a dynamic and challenging company., • If you consider that your work, together with the efforts of the people who are part of the company, can and should have a positive impact on the environment. If you want to be part of an international group, able to offer a wide variety of jobs in a dynamic and promising sector, we are waiting for you!