Ordenanza - Randstad

Previous experience of working in application support team(s), client delivery roles and with global stakeholders/team. Delivery and Product Leadership.

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation-inspiring complex change, ena

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We are seeking a highly capable and experienced Service Delivery Manager to lead our onsite team at a leading tech company. This individual will play a critical role in driving exceptional service delivery across enterprise AV and collaboration environments, ensuring operational excellence, governance alignment, and stakeholder satisfaction. The SDM will oversee service performance, team development, and continuous improvement initiatives, while maintaining strong client relationships and ensuring services are delivered to the highest standards. Success in this role requires a solid understanding of AV systems, conferencing platforms, and service workflows, combined with strategic leadership and a proactive, data-driven approach to service management. This is a full-time, onsite position based at our client’s office in Madrid. WHAT YOU’LL DO: • Effectively collaborate with the client to develop the account, exceed expectations, and deliver within the defined scope of work, • Lead and manage all personnel matters for the team, including performance management, communication, goal and objective planning, and team building, • Maintain oversight of workflows and communication efforts to ensure operational efficiency and alignment with service goals, • Manage all communication with staff, maintain visibility into employee performance, and ensure alignment with business objectives, • Provide oversight of the service governance framework to ensure processes and policies are maintained, reviewed regularly, and improved as needed, • Ensure optimal levels of customer service and provide effective training to staff to support high-quality deliverables, • Lead and facilitate regular service reviews with all stakeholders, including weekly tactical syncs, monthly operational reviews, and quarterly SLA and service improvement reviews, • Analyse service trends, forecast needs, and make strategic, data-driven business decisions, • Report on service-specific budget status and other financial measures defined for the customer engagement, • Oversee and maintain the leave plan roster for primary and secondary resources, providing updates to stakeholders in bi-weekly meetings, • Design and manage a robust technician onboarding process (in collaboration with the EOS IT Solutions Operational Excellence team) to ensure knowledge transfer and service continuity, • Collaborate with EOS Human Resources on all personnel issues or questions, • Onboard new team members with a comprehensive introduction to the team, business objectives, key contacts, and role expectations WHAT YOU WILL NEED TO SUCCEED: • Minimum of 5 years experience managing and developing technical teams delivering enterprise AV or collaboration services, • Proven experience managing service governance programs, including service reviews, QBRs, SLAs, and escalation processes, • Strong understanding of AV systems, conferencing platforms, and service workflows, • Experience with automation, process improvement, and systems development in a service delivery context, • Demonstrated excellence in people management, including team leadership, performance development, conflict resolution, and fostering a collaborative, high-performing work culture, • Proactive, data-driven mindset with strong analytical and forecasting skills, • Excellent organizational and time management abilities, • Ability to manage sensitive and confidential information with discretion, • Self-motivated and accountable, with a proactive approach to daily tasks, • Strong influencing, negotiation, and decision-making skills, • Proven track record of delivering efficient services that exceed customer expectations, • Solid understanding of service management principles EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND #LI-CT2

About the Company - Join us and our mission to promote and develop solar energy as a source of clean, renewable energy for all. Trina Solar is the world´s leading comprehensive solutions provider for Solar Energy internationally, with a growing presence throughout Asia, EMEA, LATAM and North America. TrinaTracker is Trina Solar division devoted to the design, manufacture, and supply of trackers. About the Role - We are seeking a Tracker Structural Engineer to join our team at our Viana or Madrid office, supporting our business and projects. Responsibilities - • Development and integration of our products in photovoltaic projects., • Projects structural calculations., • Elaborate technical project documentation., • Regulation codes interpretation (Eurocode, ASCE,…), • Optimization analysis and problem solving. Qualifications - • Degree in Mechanical Engineer or similar., • English level B2 or similar (for daily internal work and communications with customers)., • Valuable Chinese knowledge. Required Skills - • Experience in using structural calculation software (Robot, Cype 3D, Consteel or similar)., • Experience in using technical 2d design software (Autocad, …)., • Valuable knowledge in foundation design., • Valuable experience in using technical 3d design software (Solid Edge, Solid Works, …)., • Proficiency using office tools (Excel and Word mainly). Preferred Skills - • Strong attention to detail with the ability to manage a high workload independently., • Highly organized with excellent problem-solving skills and adaptability to dynamic environments., • Demonstrated flexibility in managing shifting priorities and a collaborative approach to teamwork., • Strong interpersonal and communication skills with a hands-on, proactive approach to tasks., • Take initiative to help the department and company grow and improve. Equal Opportunity Statement - Include a statement on commitment to diversity and inclusivity. Company Benefits - • Paid Leave: 23 labor days yearly., • Lunch Voucher, • Private Health Insurance, • Internal company training, • Possibility of working remotely, • Flexible working hours and intensive working hours every Friday and you will have free time every afternoon in July and August., • Good working environment.

Técnicas Reunidas group (TR) is a leading Oil & Gas International Engineering and Construction Company specialized in the design, construction and management of execution of Industrial plants worldwide. We participate in projects related to hydrogen, biomass, biofuels, decarbonisation, artificial intelligence, digitization. The sustainable growth, decarbonisation and energy transition are the concepts that represent our culture. Our high level of professionalism and commitment drive us to a permanent research to improve efficiency and sustainability and always in compliance with the law and aligned with the highest ethical standards. At Tecnicas Reunidas, we have a strong commitment to equal opportunities between men and women, as well as diversity. To achieve this, we carry out rigorous selection processes that ensure it. We are looking for a Process Engineer, whose main function will be: • Process Design Basis., • Process Flow diagram and material and energy balance., • Piping and instrumental diagrams., • Equipment process data sheets., • Line list., • Description of complex control loops and dcs screens., • Interlock description, cause and effect matrix., • Relief load summary., • Relief reports., • Hazardous substances list., • Emission list., • Hydraulic circuits., • Utility balances., • Hazop/Sil. Skills/Qualifications: • Chemical Engineer or similar., • 5 year minimum of experience in Process or Energy Engineering Projects., • English: B2. We offer: • Salary depending on experience., • Flexible timetable and 2-day remote work., • We offer specific job adaptation for people with a disability certificate of 33% or higher., • Multicultural, international, and dynamic environment., • Intensive workday during summer months., • Place of work: Madrid

Main Responsibility • Act as technical owner of all BESS equipment analyses during the phases of basic engineering, RFP preparation, supplier evaluation, and contract negotiation., • Take full technical accountability for recommendations provided to management and procurement, ensuring traceability, justification, and alignment with project objectives., • Lead technical and commercial evaluations of OEM (Original Equipment Manufacturer) proposals — including PCS, EMS, BMS, DC Blocks, transformers, and auxiliary systems — ensuring full compliance with Jinko Power standards and project requirements., • Conduct BESS performance analyses, including round-trip efficiency, degradation modelling, DoD and C-rate impact, temperature control, and lifetime estimation under different operational strategies., • Support Procurement in supplier comparison, scoring, and clarifications, providing clear, data-based recommendations on technical and performance trade-offs., • Identify and flag potential technical, operational, or warranty risks in supplier proposals, ensuring mitigation measures are addressed before contract signature., • Participate actively in technical negotiations and contract closure, ensuring that performance guarantees, testing protocols, and interface requirements are clearly defined and traceable., • Maintain and strengthen relationships with OEMs (Huawei, Sungrow, BYD, CATL, EVE, Gotion, etc.), ensuring effective coordination, timely follow-up, and continuous technical communication throughout design, procurement, and construction., • Ensure full awareness and application of international standards and regulations applicable to BESS and PCS equipment (IEC, IEEE, UL, NFPA, EN, etc.), including safety, grid compliance, and control logic requirements., • Evaluate and review system control and communication architectures (BMS, EMS, SCADA, PPC), ensuring functional integration, data exchange integrity, and cybersecurity alignment., • Review and validate engineering documentation (conceptual, basic, and detailed design), ensuring constructability and technical consistency., • Coordinate closely with Construction during execution and commissioning, participating in FATs, SATs, and site tests to verify compliance and system performance., • Prepare technical reports, comparative analyses, risk assessments, and design recommendations for management decision-making. Requirements • Bachelor’s degree in Electrical Engineering, Power Systems, or related field., • 5–8 years of experience in the renewable energy or power sector, with at least 3 years dedicated to BESS engineering, procurement, or construction., • Proven experience in basic engineering, RFP preparation, supplier evaluation, and technical contract negotiations for energy storage projects., • Strong understanding of BESS system architecture, including PCS, EMS, BMS, transformers, and auxiliary systems., • Demonstrated ability to compare and analyze OEM technologies, assess technical advantages, and support commercial discussions., • Proven experience conducting or witnessing factory and site acceptance tests (FAT/SAT), commissioning, or early operational validation of BESS systems., • Strong knowledge of communication and control systems (BMS, EMS, SCADA, PPC) and integration requirements., • Solid understanding of international standards and regulatory frameworks for BESS and PCS (IEC, IEEE, UL, NFPA, EN)., • Excellent coordination and follow-up skills with equipment manufacturers to ensure on-time delivery of technical information and proper interface alignment., • Highly autonomous, proactive, and analytical, with ability to manage complex tasks independently and under pressure., • Excellent written and verbal communication skills in English (Spanish preferred; Polish and Italian are a plus)., • Availability to travel within Europe for supplier meetings, factory testing, and site support. Preferred Profile • Direct experience with standalone BESS projects under construction or commissioning for IPPs or EPCs., • Expertise in BESS performance validation, degradation tracking, and warranty analysis., • Direct coordination experience with major OEMs (Huawei, Sungrow, BYD, CATL, EVE, Gotion)., • Ability to challenge OEMs technically when needed, maintaining a collaborative yet firm communication style to ensure robust design and performance guarantees., • Strong ownership, structured work habits, and ability to communicate effectively across multidisciplinary teams. Professional Skills • Software: AutoCAD, MS Office, QGIS, PVcase (desirable), DIgSILENT, Python, or equivalent analytical tools., • Soft skills: Ownership, initiative, analytical mindset, teamwork, assertive communication, and technical rigor.