Ordenanza - Randstad

Previous experience of working in application support team(s), client delivery roles and with global stakeholders/team. Delivery and Product Leadership.

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation-inspiring complex change, ena

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We are seeking a highly capable and experienced Service Delivery Manager to lead our onsite team at a leading tech company. This individual will play a critical role in driving exceptional service delivery across enterprise AV and collaboration environments, ensuring operational excellence, governance alignment, and stakeholder satisfaction. The SDM will oversee service performance, team development, and continuous improvement initiatives, while maintaining strong client relationships and ensuring services are delivered to the highest standards. Success in this role requires a solid understanding of AV systems, conferencing platforms, and service workflows, combined with strategic leadership and a proactive, data-driven approach to service management. This is a full-time, onsite position based at our client’s office in Madrid. WHAT YOU’LL DO: • Effectively collaborate with the client to develop the account, exceed expectations, and deliver within the defined scope of work, • Lead and manage all personnel matters for the team, including performance management, communication, goal and objective planning, and team building, • Maintain oversight of workflows and communication efforts to ensure operational efficiency and alignment with service goals, • Manage all communication with staff, maintain visibility into employee performance, and ensure alignment with business objectives, • Provide oversight of the service governance framework to ensure processes and policies are maintained, reviewed regularly, and improved as needed, • Ensure optimal levels of customer service and provide effective training to staff to support high-quality deliverables, • Lead and facilitate regular service reviews with all stakeholders, including weekly tactical syncs, monthly operational reviews, and quarterly SLA and service improvement reviews, • Analyse service trends, forecast needs, and make strategic, data-driven business decisions, • Report on service-specific budget status and other financial measures defined for the customer engagement, • Oversee and maintain the leave plan roster for primary and secondary resources, providing updates to stakeholders in bi-weekly meetings, • Design and manage a robust technician onboarding process (in collaboration with the EOS IT Solutions Operational Excellence team) to ensure knowledge transfer and service continuity, • Collaborate with EOS Human Resources on all personnel issues or questions, • Onboard new team members with a comprehensive introduction to the team, business objectives, key contacts, and role expectations WHAT YOU WILL NEED TO SUCCEED: • Minimum of 5 years experience managing and developing technical teams delivering enterprise AV or collaboration services, • Proven experience managing service governance programs, including service reviews, QBRs, SLAs, and escalation processes, • Strong understanding of AV systems, conferencing platforms, and service workflows, • Experience with automation, process improvement, and systems development in a service delivery context, • Demonstrated excellence in people management, including team leadership, performance development, conflict resolution, and fostering a collaborative, high-performing work culture, • Proactive, data-driven mindset with strong analytical and forecasting skills, • Excellent organizational and time management abilities, • Ability to manage sensitive and confidential information with discretion, • Self-motivated and accountable, with a proactive approach to daily tasks, • Strong influencing, negotiation, and decision-making skills, • Proven track record of delivering efficient services that exceed customer expectations, • Solid understanding of service management principles EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND #LI-CT2

At Logista, you will have the opportunity of reaching as far as you desire. You will learn daily and you will add value to a professional, solid, diverse, sustainable and technological environment by collaborating with high performance teams. If what you seek is to take the professional leap whilst living new experiences and have a constant growth, well this is the right place for you! We are motivated by your success and above anything else, your enjoyment of the ride, so, want to climb aboard this journey? The journey Logista is the leading proximity distributor in Europe. It regularly serves upwards of 200,000 points of sales in Spain, France, Italy, Portugal, Poland and The Netherlands. It provides the best and fastest access to a market of a vast array of convenience products, pharmaceutical products, electronic top-up, books, documents, tobacco, and lottery tickets, amongst many others. Logista has a team of highly qualified professionals comprising more than 8,000 direct employees and 15,000 collaborators, focused on offering their clients a service that is both efficient and adapted to their every necessity. Mission The Corporate Optimization Transport Manager will be responsible for designing and developing complex transportation networks (Linehaul and Last Mile distribution Networks) from scratch, as well as redesigning existing networks, using the most advanced tools available on the market. This strategic role involves collaborating closely with logistics, transportation, operations, and executive teams to implement innovative and sustainable solutions that maximize efficiency while reducing operational costs and environmental impacts. Your role Reporting to the Operational Excellence Director, the key responsibilities will include, but are not limited to: • Designing and developing complex transportation networks., • Seeking and implementing solutions within the area of Transportation Management Systems (TMS), evaluating and selecting the most advanced route optimisation tools available., • Designing and improving transport related operational processes, among others: Vehicle Loading and unloading, Route Planning, Carrier Selection, Dispatching, Fleet Management, Delivery., • Implementing and maintaining route optimisation models using specialised software., • Designing and improving carrier tariff structures., • Collaborating with logistics, operations, and executive teams to implement strategic changes to routes., • Monitoring and evaluating the performance of transportation networks, making adjustments as necessary. Preparing reports and presentations on the performance of transportation networks and the improvements implemented. Requirements Education: • Bachelor’s degree in industrial engineering, Transport Management and Logistics, or a similar field. Desirable master’s degree or Postgraduate Qualification in Supply Chain Management., • Written and spoken English at C1 level. Professional experience: • Minimum 10 years of prior experience in designing and developing complex transportation networks., • Solid knowledge of transport processes (LTL, FTL, Express, etc.)., • Advanced knowledge of route optimisation software and data analysis tools, • Experience with customer quality indicators, KPIs, and sector benchmarking., • Experience in sustainable transport and emission reduction strategies, • Knowledge and experience in long-distance transport, parcel delivery, and courier services Desirable experience: • Experience in management positions within Logistics and Transport companies., • Background in Supply Chain consulting, providing services to multinational clients., • Knowledge of transportation regulations and standards., • Other languages are desirable. Why Logista? Joining Logista means: • To be part of a leading company in its sector., • To work with the best professionals and market specialists., • Betting on technological innovation., • Working in an international environment thanks to our presence in 7 European countries., • Continuous learning, growth and professional development., • Improving the quality of life thanks to the best benefits. What we offer: • Professional stability., • Restaurant card., • Canteen card (for consumption in the canteen of the building)., • Work-life balance measures: teleworking policy, flexible working hours, intensive working hours on Fridays, Christmas, Easter and summer, extra holidays, etc. Want to jump on board, sign up for the offer! Logista | Your partner along the way, all the way. • We are a company that offers equality of opportunities and promotes diversity and respect for differences in our company. We do not tolerate any kind of discrimination based on color, race, gender identification, ethnicity, religion, social class, political views, citizenship, sexual orientation, civil status, disability or any other reason., • We ensure that those who suffer from any kind of disability get the necessary adaptations to participate in the selection process, as well as, to perform their job functions. Please contact us if you feel the necessity to communicate any kind of petition in this regard.

INTEC Energy Solutions ofrece a sus clientes servicios EPC, Desarrollo, Consultoría, O&M, así como soluciones de nuevas tecnologías. INTEC destaca en la creación y desarrollo de parques fotovoltaicos llave en mano y soluciones BESS, en todo el mundo, reflejando un compromiso con la excelencia y la sostenibilidad. Aprovechando la experiencia de una firma internacional, INTEC se posiciona como un actor destacado en el sector de las energías renovables, habiendo gestionado más de 180 proyectos a nivel global y alcanzando una capacidad instalada de 3,9 GWp. INTEC gestiona sus operaciones desde su sede central en Londres y cuenta con oficinas en Turquía, Rumanía, Alemania, Australia, Nueva Zelanda, Italia, Azerbaiyán, Islas Mauricio, España, mientras continúa expandiéndose. Como empresa internacional, estamos buscando a un Senior Solar Project Director para gestionar desde nuestra sede de Madrid, proyectos estratégicos para la compañía. Responsabilidades Clave Liderazgo y Estrategia del Proyecto: • Dirigir y gestionar múltiples proyectos solares desde la concepción hasta la puesta en marcha., • Desarrollar e implementar estrategias de proyecto alineadas con los objetivos de la empresa y las oportunidades del mercado., • Supervisar la identificación de sitios, estudios de viabilidad, permisos y evaluaciones ambientales., • Gestionar relaciones con propietarios de terrenos, autoridades regulatorias y otros grupos de interés., • Revisar y aprobar diseños de proyectos, planes de ingeniería y especificaciones técnicas., • Garantizar el cumplimiento de normas eléctricas, civiles y ambientales., • Preparar y supervisar presupuestos, cronogramas y asignación de recursos., • Negociar y gestionar contratos EPC, proveedores y subcontratas., • Liderar, orientar y desarrollar Project Managers y equipos multifuncionales., • Proporcionar informes regulares a la dirección ejecutiva sobre el estado del proyecto, riesgos y oportunidades., • Asegurar que los proyectos cumplan con las normativas locales, nacionales e internacionales., • Monitorear cambios en políticas de energía renovable, incentivos y tendencias del mercado. Qué necesitas tener? • Título universitario o máster en Ingeniería Eléctrica, Ingeniería Mecánica, Energías Renovables o similar., • Más de 10 años de experiencia probada en desarrollo y ejecución de proyectos solares, preferiblemente utility-scale PV., • Gestión de proyectos solares de valor económico superior a 50M€ desde la concepción hasta la puesta en marcha., • Sólidas habilidades de liderazgo, negociación y gestión de stakeholders., • Conocimiento profundo de tecnología solar fotovoltaica, interconexión a red y mercados energéticos., • Excelente capacidad analítica y experiencia en elaboración y control de presupuestos., • Alto nivel de inglés., • Disponibilidad para viajar en el ámbito internacional., • Fuertes habilidades de comunicación y presentación., • Certificación PMP o equivalente en gestión de proyectos es un plus. Qué te ofrecemos? • Oportunidades de desarrollo profesional: Haz crecer tu carrera en una empresa global y en rápido crecimiento llena de oportunidades., • Entorno de trabajo dinámico: Lidera en una posición de responsabilidad dentro de la industria global de energía solar., • Paquete retributivo atractivo., • Experiencia internacional: Oportunidad de formar parte de una empresa global y adquirir exposición internacional., • Modelo de trabajo: Hibrido.

SeproTem ETT es una empresa especializada en la gestión, asesoramiento y captación de talento tanto para puestos temporales como para puestos fijos. Su misión es la de seleccionar a los mejores profesionales con una clara orientación al cliente. Actualmente estamos seleccionando conductores/as de trailer de rutas locales para importante cliente ubicado en el Centro de Transportes de Madrid. Ofrecemos: Contratación inicial por ETT Distintos tipos de jornada adaptados a ti • 20 horas semanales prestadas sábados y domingos, • 40 horas semanales prestadas de lunes a viernes Centro de trabajo: Centro de Transportes de Madrid Salario según valía y experiencia de cada candidato/a Requisitos: Disponibilidad de incorporación inmediata Carné C+E+CAP Vehículo propio para acceder al centro de trabajo