Ordenanza - Randstad

Previous experience of working in application support team(s), client delivery roles and with global stakeholders/team. Delivery and Product Leadership.

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation-inspiring complex change, ena

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We are seeking a highly capable and experienced Service Delivery Manager to lead our onsite team at a leading tech company. This individual will play a critical role in driving exceptional service delivery across enterprise AV and collaboration environments, ensuring operational excellence, governance alignment, and stakeholder satisfaction. The SDM will oversee service performance, team development, and continuous improvement initiatives, while maintaining strong client relationships and ensuring services are delivered to the highest standards. Success in this role requires a solid understanding of AV systems, conferencing platforms, and service workflows, combined with strategic leadership and a proactive, data-driven approach to service management. This is a full-time, onsite position based at our client’s office in Madrid. WHAT YOU’LL DO: • Effectively collaborate with the client to develop the account, exceed expectations, and deliver within the defined scope of work, • Lead and manage all personnel matters for the team, including performance management, communication, goal and objective planning, and team building, • Maintain oversight of workflows and communication efforts to ensure operational efficiency and alignment with service goals, • Manage all communication with staff, maintain visibility into employee performance, and ensure alignment with business objectives, • Provide oversight of the service governance framework to ensure processes and policies are maintained, reviewed regularly, and improved as needed, • Ensure optimal levels of customer service and provide effective training to staff to support high-quality deliverables, • Lead and facilitate regular service reviews with all stakeholders, including weekly tactical syncs, monthly operational reviews, and quarterly SLA and service improvement reviews, • Analyse service trends, forecast needs, and make strategic, data-driven business decisions, • Report on service-specific budget status and other financial measures defined for the customer engagement, • Oversee and maintain the leave plan roster for primary and secondary resources, providing updates to stakeholders in bi-weekly meetings, • Design and manage a robust technician onboarding process (in collaboration with the EOS IT Solutions Operational Excellence team) to ensure knowledge transfer and service continuity, • Collaborate with EOS Human Resources on all personnel issues or questions, • Onboard new team members with a comprehensive introduction to the team, business objectives, key contacts, and role expectations WHAT YOU WILL NEED TO SUCCEED: • Minimum of 5 years experience managing and developing technical teams delivering enterprise AV or collaboration services, • Proven experience managing service governance programs, including service reviews, QBRs, SLAs, and escalation processes, • Strong understanding of AV systems, conferencing platforms, and service workflows, • Experience with automation, process improvement, and systems development in a service delivery context, • Demonstrated excellence in people management, including team leadership, performance development, conflict resolution, and fostering a collaborative, high-performing work culture, • Proactive, data-driven mindset with strong analytical and forecasting skills, • Excellent organizational and time management abilities, • Ability to manage sensitive and confidential information with discretion, • Self-motivated and accountable, with a proactive approach to daily tasks, • Strong influencing, negotiation, and decision-making skills, • Proven track record of delivering efficient services that exceed customer expectations, • Solid understanding of service management principles EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND #LI-CT2

Data Engineer/Developer – ENGIE (Madrid) About ENGIE Supply Energy Management (SEM): ENGIE Supply Energy Management (SEM) oversees one of Europe’s largest energy portfolios, optimizing assets and contracts to deliver competitive, reliable, and sustainable energy solutions. Role Overview: We are looking for a proactive and business-driven developer to join a fast-paced team. You’ll work closely with traders and other stakeholders to design, develop, and maintain data solutions that drive automation, digitalization, and data-informed decision-making across energy operations. Key Responsibilities • Develop and refine high-performance Python tools that empower trading desks., • Collaborate with traders to transform business needs into smart, scalable solutions., • Design and deploy cloud-native applications on AWS for speed and reliability., • Optimize system performance and ensure robust, secure architectures., • Drive innovation and shape the roadmap for next-gen trading technology. Profile • Expert in Python development with a focus on clean, scalable code., • Skilled in AWS (Lambda, EC2, S3, CloudWatch) and modern cloud architectures., • Experienced in API integrations, data pipelines, and containerized deployments., • Strong grasp of CI/CD, Git workflows, and agile delivery., • Sharp problem-solver with a proactive mindset and attention to detail. Location: Madrid, Spain

SeproTem ETT es una empresa especializada en la gestión, asesoramiento y captación de talento tanto para puestos temporales como para puestos fijos. Su misión es la de seleccionar a los mejores profesionales con una clara orientación al cliente. Actualmente estamos seleccionando conductores/as de trailer de rutas locales para importante cliente ubicado en el Centro de Transportes de Madrid. Ofrecemos: Contratación inicial por ETT Distintos tipos de jornada adaptados a ti • 20 horas semanales prestadas sábados y domingos, • 40 horas semanales prestadas de lunes a viernes Centro de trabajo: Centro de Transportes de Madrid Salario según valía y experiencia de cada candidato/a Requisitos: Disponibilidad de incorporación inmediata Carné C+E+CAP Vehículo propio para acceder al centro de trabajo

Técnicas Reunidas group (TR) is a leading Oil & Gas International Engineering and Construction Company specialized in the design, construction and management of execution of Industrial plants worldwide. We participate in projects related to hydrogen, biomass, biofuels, decarbonisation, artificial intelligence, digitization. The sustainable growth, decarbonisation and energy transition are the concepts that represent our culture. Our high level of professionalism and commitment drive us to a permanent research to improve efficiency and sustainability and always in compliance with the law and aligned with the highest ethical standards. At Tecnicas Reunidas, we have a strong commitment to equal opportunities between men and women, as well as diversity. To achieve this, we carry out rigorous selection processes that ensure it. We are looking for a Planning Engineer, whose main function will be: • Prepare and update the Project Schedule, in all levels, during all Project phases, using Primavera P6 Software., • Fix, as per contract requirements, main Project milestones. Review the Project activities to verify that they are consistent with contract milestones achievement., • Review and evaluate the duration of all activities, for all disciplines, and to include them in the Schedule, verifying consistency with Project milestones. Monthly update the actual dates. Reschedule the dates when original planned dates were not achieved., • Establish relationships among activities. Verify the relationships during Schedule update., • Prepare scheduled progress curves, as per Project Schedule. Perform weekly the actual progress calculation, with maximum detail level, as per project WBS., • Load and level resources in the Schedule. Generate Manpower histograms and follow up Manpower, including actual data and forecast., • Provide required Information for procurement process, including required delivery dates for equipment and materials, in order to evaluate bids., • Develop representative quantities curves, for Engineering issue and for field installation., • Prepare Project weekly and monthly progress reports in the due dates, to be submitted to Client. Prepare internal reports on Project status, as per company corporate requirements., • Obtain from all disciplines the necessary Information to prepare reports, update the Schedule and calculate progress. Inform all disciplines about the Schedule and ensure their understanding., • Update databases for Engineering, procurement and Construction control, including all planning Information and obtaining the necessary data. Use the in-house software that operates this control databases. Skills/Qualifications: • Relevant technical degree (e.g. Civil/Mechanical Engineering)., • Extensive experience in refinery, petrochemicals or power., • Knowledge of plus experience in Primavera P6 and MS Office., • Strong interpersonal/communicative skills., • Foreign site experience would be a plus., • Experience: Above 4 years. We offer: • Salary depending on experience., • Flexible timetable and 2-day remote work., • Multicultural, international, and dynamic environment., • Intensive workday during summer months., • Place of work: Madrid