Técnico/a de Control y Validación de Información - Eficentia Solutions - Barcelona

Hotel Res Bot UG (haftungsbeschränkt).Job Summary: The Customer Success Manager will serve as the primary point of contact for our international clients in the tourism industry, ensuring their needs are met and fostering strong business relationships.The successful candidate will manage client acco

¿Te gustaría unirte al equipo de Customer Service para hacer tu prácticas y seguir desarrollándote como profesional y formar parte del proceso de crecimiento de Lluch?? Tu misión será ayudar y dar soporte en garantizar el nivel de servicio de Lluch actuando como enlace entre la organización y la cartera de clientes asignada conforme a las estrategias comerciales y de desarrollo de la empresa • Colaborar en la atención de consultas de clientes a través del correo electrónico y el teléfono, • Soporte en la creación de ofertas comerciales en el sistema según requerimientos de cliente, • Apoyar en la recepción, gestión y registro de pedidos de venta en SAP: creación, confirmación, seguimiento y actualizaciones de stock dentro del pedido hasta su expedición, • Ayudar con el control del stock: análisis y control del stock entrante en el almacén dando la fecha y asignación correcta en los pedidos abiertos, • Colaborar con la creación y seguimiento de los contratos de cliente en el sistema. Revisión periódica., • Dar soporte para mantener y actualizar la BBDD de los clientes en SAP, • Soporte en el envío de documentación específica relacionada con producto y pedidos: cartas de crédito, certificados de origen, facturas, etc. Y documentación técnica (TDS, SDS, COA, Halal, Kosher…), • Cumplir con las normativas de prevención de riesgos laborales vigentes en la empresa, • Cumplir con las políticas y procedimientos tanto generales como específicos de la posición, así como asegurar la realización de todas las tareas al alcance para facilitar la consecución de los objetivos de la compañía IMPORTANTE: Imprescindible poder gestionar convenio de prácticas con instituto/centro de estudios o universidad. Prácticas remuneradas 8€/hora con posibilidad de incorporación. Mínimo 6 meses de prácticas. Lluch Essence tiene como pilar la diversidad, la equidad y la inclusión. Nos comprometemos con la creación de un equipo que represente una variedad de orígenes, perspectivas y habilidades. Cuanta más integración haya, mejor será nuestro trabajo. El siguiente paso es tuyo. Aplica a la oferta para presentar tu candidatura y únete a un equipo multidisciplinar en crecimiento. Si te interesa, ¡no dudes en aplicar!

🚀 We’re Hiring: Customer Service Specialist – Terminal Operations 📍 Port of Barcelona (Port of Barcelona). Moll de l’Energia, Barcelona At Tradebe Port Services, part of the Tradebe group, we are looking for a proactive and customer-focused Customer Service Specialist to join our terminal operations team in Barcelona. We operate a state-of-the-art bulk liquid storage terminal, providing safe and efficient storage and handling of products such as fuels, biofuels, chemicals, and other liquid bulk products in a dynamic port environment. 🔍 Your Mission You will act as the key interface between customers and terminal operations, ensuring smooth coordination of product movements, accurate documentation, and an excellent level of customer service in a fast-paced industrial setting. 💼 Key Responsibilities Customer Interface • Act as the main point of contact for customers in English and Spanish, • Manage operational requests with a strong focus on responsiveness and service quality, • Monitor service KPIs and customer satisfaction Operations Coordination • Coordinate inbound and outbound product movements (vessel, truck, pipeline, rail), • Liaise with terminal operations, logistics providers, and customs agents, • Follow up daily terminal activities to ensure alignment with customer requirements, • Proactively identify and resolve operational issues Documentation & Systems • Prepare and manage operational documentation (nominations, delivery notes, loading/discharge plans, invoices), • Ensure accurate data entry into ERP and terminal systems, • Support inventory tracking and reporting Compliance & Improvement • Support safety, quality, and audit processes, • Contribute to continuous improvement initiatives, • Help ensure compliance with terminal procedures and regulations 🎯 Your Profile • Degree in Logistics, Supply Chain, Business Administration, or similar, • Experience in logistics, terminal operations, or industrial environments, • Strong organizational and communication skills, • Ability to work under pressure in a fast-moving operational context, • Proficiency in ERP systems and Microsoft Office, • Fluent in English and Spanish 🤝 What We Offer • A dynamic role at the intersection of commercial and operations, • International customer exposure, • Learning and development in a critical infrastructure environment, • A strong culture focused on safety, reliability, and operational excellence 📩 Interested? Apply now or share this opportunity with your network!

Build and grow your own market within the European flower trade while working with buyers and growers across multiple continents. About the Role At Florazu, we are looking for B2B Account Managers to help expand our presence in Europe and develop one or more of the following markets: • Ukraine, • Balkans: Serbia, Croatia, Bosnia and Herzegovina, and Montenegro., • Baltics: Estonia, Latvia, Lithuania, and/or Finland., • Italy, • Scandinavia: Sweden, Norway, and Denmark. In this role, you will build relationships with wholesale buyers, identify commercial opportunities, and manage the full sales cycle—from prospecting the market to closing deals, sourcing products and conducting strategic account management. You will actively develop new business through direct outreach, networking, and relationship building, building your own portfolio of clients in the region. The flower trade is a fast-moving environment where commercial decisions, negotiation, and strong relationships play a key role. The role begins with an initial onboarding and training period working closely with the team in Barcelona, after which you will independently manage your market and client relationships. About Florazu Florazu is an international flower marketplace connecting growers in Latin America and Africa with wholesale buyers across Europe. Our B2B platform simplifies sourcing, purchasing, logistics, and payments, helping growers reach new markets while enabling buyers to efficiently source flowers from different regions. By combining technology with industry expertise, we streamline international flower trade and support long-term relationships between growers and buyers. What You Will Do • Develop New Business: Identify and engage wholesale buyers through proactive outreach, networking, and market research., • Manage Client Relationships: Build and maintain a portfolio of buyers, guiding them through the full purchasing cycle—from onboarding to repeat orders., • Source & Negotiate Offers: Identify suitable flower offers through our platform and negotiate with growers to secure competitive opportunities for your customers., • Monitor Orders: Track order status daily and respond promptly to any changes to ensure smooth execution., • Market Expansion: Spot trends, new opportunities, and insights to support Florazu’s growth., • Customer Visits & Representation: Travel to meet clients and attend industry trade events to strengthen relationships and represent Florazu., • Collaboration & Communication: Work closely with procurement and logistics teams to ensure clear communication between growers and clients and maintain smooth order execution. Why This Role Is Interesting • Market Ownership: You will develop and manage your own client portfolio with a high degree of autonomy., • International Exposure: Work daily with growers and buyers from different countries and occasionally travel to meet customers or attend industry fairs., • Dynamic Industry: The flower trade moves quickly and requires commercial instinct, relationship management, resilience, and adaptability., • Direct Commercial Impact: Your work directly contributes to sales growth and the expansion of Florazu in new markets. What We’re Looking For • Market Familiarity: Strong understanding of the country or region you are applying for., • Languages: Fluency in English (company language) and at least one language relevant to the market you will develop., • Location: Barcelona-based candidates are preferred, as the initial onboarding and training phase takes place from there., • Experience: At least 3 years of experience in B2B sales, account management, or customer-facing roles. Experience working with wholesalers, trading companies, or fresh produce/flower businesses is a plus but not required. Skills • Strong communication and negotiation skills, • Commercial mindset and relationship-building ability, • Comfortable working with digital tools and platforms, • Organized and detail-oriented in a fast-paced environment What We Offer • Independent Professional Collaboration: This role is structured as an independent professional collaboration, offering a high degree of autonomy in managing your market, clients, and schedule once the initial onboarding period is completed., • Compensation: The monthly payment includes: €2,250 base + €100 operational bonus + 10% service pool based on sales contribution., • International Team: Work with colleagues and partners across Europe, Latin America, and Africa in a truly international environment., • Commercial Ownership: Develop and grow your own market portfolio with autonomy and responsibility., • Industry Exposure: Opportunities to visit clients and attend trade fairs within the European flower industry. If you enjoy building business relationships, developing new markets, and working in international trade, we would love to hear from you!

¿Te gustaría tener un trabajo que te permita compaginarlo con tus hobbies, estudios, proyectos personales u obligaciones familiares? ¡Esta es tu oportunidad! Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. Actualmente buscamos incorporar un/a Gestor/a telefónico/a para el área de urgencias y emergencias médicas en turno de noche, para dar soporte y atención a afiliados, garantizando un servicio de calidad alineado con nuestros estándares. Funciones principales: · Atender telefónicamente las necesidades de los asegurados. · Detectar las necesidades de los asegurados. · Toma de datos de forma telefónica y registrarlo en ficha MEC. · Dar alternativas en caso de negar una cobertura. · Ofrecer valoración médica en caso de reclamación del servicio. · Derivar a Atención al Cliente temas administrativos. · Seguir y mantenerse actualizado de los protocolos internos de gestión, características particulares acordadas con las compañías y las políticas para cumplir con la ética de Teladoc Health International. Qué ofrecemos: • Contrato indefinido., • Jornada laboral de 35 horas semanales distribuidas de Lunes a Domingo (días rotativos) de 22h a 8h. Requisitos: • Persona organizada, con buenas habilidades comunicativas y toma de decisiones., • FP o Ciclo Formativo en curso o finalizado. Valorable formación relacionada con el ámbito de la salud., • Imprescindible nivel nativo/alto de castellano y catalán. Inglés alto, • Experiencia en atención al cliente, muy valorable haber trabajado anteriormente en call center y/o sector sanitario., • Conocimientos de ofimática (paquete office).

Do you want to grow your career in digital advertising while managing international clients in Barcelona? Our client is looking for a Nordic-speaking Account Manager to drive customer success and long-term revenue growth in Spain. Join a dynamic environment where you will manage and expand an existing portfolio of customers, deliver tailored advertising strategies, and optimise campaign performance. Benefit from a hybrid work model, continuous training, and strong career development opportunities. About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? • Manage a portfolio of customers advertising on the platform, acting as their main point of contact and trusted advisor, • Develop a deep understanding of customer goals, challenges, and marketing objectives, • Create and present tailored digital advertising strategies that drive measurable results, • Identify upsell and cross-sell opportunities to maximise customer investment and revenue growth, • Conduct regular meetings to review performance, share insights, and optimise campaigns, • Build and maintain long-term relationships to ensure satisfaction, loyalty, and retention, • Provide excellent customer service by resolving issues and offering effective solutions, • Work with KPIs and revenue targets, consistently achieving or exceeding expectations, • Maintain accurate account and pipeline data in CRM systems such as Salesforce, • Stay updated on product developments, industry trends, and client needs Candidate profile • Nordic language level of C2, and C1 level of English (written and spoken) (Norwegian or Swedish or Danish)., • Minimum 18 months of experience in sales, account management, or a client-facing role, • Proven ability to manage and grow a portfolio of customers, • Strong experience in digital advertising or online marketing solutions is a plus, • Ability to build trust quickly and manage relationships with multiple stakeholders, • Experience with CRM systems such as Salesforce, • Strong analytical mindset with the ability to turn data into actionable insights, • Excellent communication and presentation skills, • Proactive, goal-oriented, and adaptable in a fast-paced environment Employer offers • Full-time (39 hours/week) hybrid position in Barcelona, • Competitive salary with performance-based bonus, • Referral program with attractive incentives, • Continuous training, certifications, and development programs, • Clear career growth opportunities within an international company, • Supportive team environment with coaching and ongoing development About Barcelona Barcelona offers a unique blend of professional opportunities and high quality of life, with a sunny climate, vibrant culture, and international atmosphere. From beautiful beaches to a thriving business hub, it is an ideal destination to grow both personally and professionally.

En MTG (___) somos líderes en diseño y fabricación de elementos de desgaste para maquinaria de movimiento de tierras. Con más de 65 años de trayectoria, exportamos a más de 60 países y el 95% de nuestras ventas están respaldadas por patentes propias. Para cubrir un permiso por maternidad, buscamos un/a International Customer Service Specialist que garantice una gestión ágil y eficiente de pedidos, consultas y reclamaciones. ¿Cuál será tu misión? Serás responsable de gestionar el ciclo completo de los pedidos, actuando como interlocutor/a único/a entre MTG y sus clientes para todos los aspectos relacionados con la gestión administrativa comercial: consultas, reclamaciones, tramitación y seguimiento de pedidos y expediciones. Tus principales responsabilidades incluirán: • Completar el ciclo de los pedidos de venta hasta la facturación en el ERP, incluyendo la documentación que fuera necesaria para aduanas o para el cobro del cliente., • Coordinar el transporte y la logística, garantizando entregas puntuales y documentación precisa., • Resolver consultas y reclamaciones con un enfoque orientado al cliente y a la mejora continua., • Mantener actualizada la base de datos de los clientes y gestionar los plazos de entrega., • Supervisar el proceso de cobro de facturas y gestionar riesgos comerciales con la aseguradora. Lo que buscamos en ti: • Experiencia mínima de 2-3 años en atención al cliente, gestión de pedidos o logística en un entorno internacional., • Formación universitaria en Empresariales o áreas afines., • IMPRESCINDIBLE nivel muy alto de inglés hablado y escrito. Muy valorable alemán y francés., • Valorable conocimiento de SAP y experiencia en comercio exterior. Qué ofrecemos: • Contrato de sustitución por maternidad (aprox. 7 meses) + posibilidades reales de incorporación indefinida., • Ubicación: Barcelona (distrito 22@, Poblenou)., • Jornada partida en horario flexible de lunes a jueves e intensiva los viernes., • Salario bruto anual entre 32.000 y 35.000€