Teleoperador/a producto seguridad - IMAN Temporing Terrassa - Barcelona

To strengthen our Commercial Affiliate in Spain, we are currently hiring a Territory: East of Spain (Levante) - ideally located in Alicante/Valencia (Fulltime / permanent/ fully remote) The Opportunity As a Key Account Manager in our Spain Commercial Affiliate, reporting to the Business Unit Head, you will maximize budget results and drive growth in your assigned territory. You will be responsible for Comunidades Valenciana, Murcia and Castilla La Mancha. You will play a pivotal role in maintaining CSL's leadership in biotechnology, fostering internal synergies for efficient teamwork across departments. The Role • Identify and evaluate sales opportunities using IT resources and Sales Analyst expertise, analyzing data to align with company goals., • Manage sales and customer relationships by leveraging data-driven insights and maintaining optimal CRM management., • Develop regional account plans based on segmentation and prioritization, overcoming market barriers to optimize promotional investments., • Act as a trusted partner, negotiating commercial agreements with stakeholders such as Hospital Managers and Pharmacists to achieve sales objectives., • Promote CSL Behring as a market leader in treating rare diseases, ensuring customer familiarity with products and markets., • Collaborate with medical, market access, and marketing teams to implement strategic projects and adhere to pharmacovigilance procedures., • Share best practices with the sales team, proposing solutions to optimize business outcomes across territories., • Facilitate synergies with internal departments, particularly medical and marketing, to enhance project efficiencies. Your Skills and Experience: • Scientific University Degree; MBA or commercial training preferred., • Minimum 3 years of successful large accounts management experience, with expertise in hospital drug promotion and tender negotiation., • Knowledge of tender and negotiated market processes, ideally within the life sciences/pharma sectors. Reporting Relationships: Reports to: Business Unit Head Immunology/HAE What we offer • Comprehensive benefit plan with options including medical plans, life insurance, and retirement plans., • Company car included for this field-based role., • Two additional leave days for your personal wellbeing. Join us and contribute to making a difference in the lives of patients with rare diseases. Apply today! #LI-MW1 About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit and CSL Plasma at . Our Benefits For more information on CSL benefits visit _. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit _.

Are you ready to be part of Amazon's most innovative and fastest-growing delivery service? We're revolutionizing the retail landscape by building an ultra-fast delivery service that will delight customers across major European cities. Our Quick Commerce initiative represents the next frontier in customer obsession, focused on bringing essential items to customers faster than ever before. As Speed Area Mgr in Quick Commerce Central Operations, you will own the operational mechanisms, processes, and communication frameworks that enable seamless execution across the EU Quick Commerce network. You will lead business reviews, design and implement standard work, and drive continuous improvement initiatives that enhance performance, reduce defects, and scale operations. You will work closely with schedulers, site operators, delivery partners, and cross-functional stakeholders to ensure operational excellence and protect customer promise. We're looking for individuals who embody our bias for action, can think big, and are excited about solving complex logistics challenges in real-time. You'll be part of a team that's building the future of retail, working across EU markets to ensure we maintain our promise of ultra-fast delivery to our customers. The position offers a 10h20 to 18h30 fix schedule, with working days being Sunday to Thursday. Key job responsibilities Business Reviews & Performance Management • Lead and facilitate daily, weekly, and monthly business reviews across the Quick Commerce network, driving accountability and action on key performance metrics, • Design and implement business review mechanisms that enable data-driven decision making and rapid issue resolution, • Deep dive on performance trends, identify root causes of defects, and drive corrective action plans across the network, • Create and maintain performance dashboards and reporting mechanisms that provide visibility into operational health Process Design & Standard Work • Define and document standard operating procedures for shift handovers, ensuring seamless continuity of operations across time zones and shifts, • Develop scalable standard work that enables consistent execution across multiple stores and markets, • Create playbooks and operational guides for common scenarios, exceptions, and escalations, • Design and implement quality control mechanisms to ensure adherence to standard work Communication & Stakeholder Management • Build and optimize communication mechanisms between Central Operations, stores, delivery partners, and cross-functional teams, • Establish clear escalation paths and communication protocols for operational issues, • Facilitate information flow across shifts, ensuring critical context is preserved during handovers, • Partner with operations teams, delivery partners, and stakeholders to align on priorities and resolve systemic issues, • Act as an escalation point for complex operational challenges requiring cross-functional coordination Data Analysis & Insights • Analyze large, complex datasets to identify trends, risks, and opportunities for improvement, • Use data to inform operational decisions, capacity planning, and resource allocation, • Maintain and report up-to-date and accurate statistics, management reports, and analysis, • Translate data insights into actionable recommendations for leadership and operational teams A day in the life You will balance leading business reviews with designing operational improvements and supporting live operations. Your day may include facilitating a network-wide DBR, deep diving on delivery performance trends, collaborating with schedulers on shift handover protocols, partnering with site operators on process gaps, and analyzing data to inform capacity decisions. You will continuously evaluate opportunities to improve delivery speed, quality, and cost while contributing to the long-term strategy of Quick Commerce operations. • Bachelor’s degree, • 5+ years of experience in program, project, or operations management, • Experience owning end-to-end initiatives in fast-paced, ambiguous environments, • Strong experience using data, metrics, and analysis to drive operational decisions, • Proven ability to influence cross-functional stakeholders without direct authority, • Advanced proficiency in verbal and written English and local language, • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, • Background in real-time operational environments, • Previous experience within transportation or logistics, particularly in quick commerce, last-mile delivery, or e-commerce fulfillment, • Experience working with Lean, Six Sigma, and Kaizen techniques, • Working experience with programming and coding languages (SQL or Python), • Experience designing or facilitating business review mechanisms, • Experience building operational playbooks, standard work, or process documentation, • Proven track record of driving process improvements that deliver measurable business impact, • Experience working in a fast-paced, high-growth environment, • Master's degree or MBA in Operations, Engineering, Business, or a related field Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We're looking for an Area Manager to join our Central Operations team supporting Same Day delivery across EU markets. You'll lead a team of Shift Managers and Schedulers, driving performance through data-driven decision-making while building scalable processes and systems that balance hands-on execution with strategic thinking. In this role, you'll monitor real-time operations across the EU network, facilitate network-wide DBRs, and dive deep into delivery performance trends to identify gaps and implement corrective actions. You'll operate in highly ambiguous, fast-moving environments where no two days are the same—coordinating with site operators to respond to demand fluctuations, partnering with cross-functional teams including Capacity Planning and DSP partners to evaluate technical improvements, and proactively leading process improvement initiatives that optimize cost, customer experience, and delivery partner satisfaction. We seek leaders who embody our bias for action, can think big, thrive in ambiguity, make decisions under pressure, and take ownership of outcomes while working backwards from customer needs to scale solutions across multiple markets. You'll gain experience leading a large and diverse team at a global business, learning the complexity of operations while building the future of retail and maintaining our promise of ultra-fast delivery to customers. Your ability to think big, solve complex logistics challenges in real-time, and use data, judgment, and ownership to protect customer promise and delivery speed will be critical to success in this role. Key job responsibilities As an Area Manager in Central Operations supporting Same Day, you will lead a team of Shift Managers and Schedulers to drive performance across the EU AMZL network. You will be responsible for building processes, systems, and mechanisms while driving execution and efficiency through data-driven decision-making and analytical problem-solving. You will be accountable for cost, customer experience, and delivery partner experience, both in daily execution and long-term step-function improvements. • Lead and develop a team of Shift Managers and Schedulers across the EU AMZL Same Day network, providing coaching, mentorship, and building leadership bench strength while managing daily operations and ensuring all critical tasks are executed on time., • Monitor real-time Same Day operations across the EU network, coordinating with site operators to respond to demand fluctuations, operational issues, and exceptions while maintaining service quality and business continuity., • Drive performance through data-driven analysis, conducting deep dives on delivery trends, OTR performance, capacity utilization, and key metrics to identify gaps and implement corrective actions during network-wide DBRs., • Build scalable processes and systems to achieve performance targets, often developing scrappy solutions to overcome technical limitations while creating standard work that enables remote support of complex operations., • Proactively identify and lead process improvement initiatives through quantitative analysis, focusing on cost optimization, customer experience, and delivery partner satisfaction to deliver step-function improvements., • Partner with cross-functional teams including Capacity Planning, Speed, S&OP and DSP partners to evaluate technical improvements, resolve operational challenges, and ensure alignment on capacity planning and forecasting., • Maintain accurate performance reporting and analysis, tracking daily and weekly metrics to support data-driven decision-making and facilitate information flow across departments., • Contribute to long-term strategic planning for Amazon's delivery network objectives, continuously evaluating opportunities to maximize network capacity, quality, and cost efficiency across EU markets., • Execute best practices that balance daily operational needs with long-term scalability while maintaining safety standards and meeting customer demands., • Create and manage recognition and communication programs to drive team engagement and foster positive employee relations. A day in the life As an operations lead, you'll balance strategic leadership with hands-on execution across our delivery network. Your day involves facilitating network-wide DBRs, analyzing real-time performance dashboards for OFD volumes and capacity metrics, and diving deep into delivery trends with OTR area leaders. You'll seamlessly shift between leading business reviews, managing daily team operations, handling individual escalations like abortive routes or intraweek capacity adjustments, and collaborating with cross-functional teams and DSP partners to evaluate technical improvements. Throughout, you'll continuously monitor key performance metrics, drive process improvement initiatives to maximize network capacity and cost efficiency, and contribute to long-term strategic planning—all while maintaining safety standards and ensuring we meet customer demands across EU markets. • A bachelor degree., • Relevant experience in people management., • Relevant experience communicating with a wide range of stakeholders, including peers and leadership., • Relevant experience in using data to influence business decisions., • Advanced proficiency in verbal and written English and local language., • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment., • Background in real-time operational environments., • Previous experience within transportation or logistics., • Experience working with Lean, Six Sigma, and Kaizen techniques., • Working experience with programming and coding languages (SQL or Python)., • Experience working in another logistics environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Eres un/a comercial nata/o o quieres aprender a serlo? ¿Te gustaría tener un horario flexible para adaptarlo a tus necesidades? ¿Quieres trabajar en una empresa que se preocupa por tu formación y crecimiento?¡Estás en el lugar adecuado!.