Teleoperadores para atención en Sector Bancario - LANALDEN - Vitoria-Gasteiz

We are currently looking for motivated and confident Sales Consultants to join our remote team in Secure Legacy Ltd. This is a fully remote, self-employed opportunity focused on speaking with pre-set, pre-qualified appointments. If you enjoy speaking with customers, following proven sales scripts, and working in a supportive team environment, this could be a great fit. To apply for this role, send your CV to recruitmentteam@securelegacy.co.uk Earnings Expected earnings: £4,500 – £7,500 per month (OTE) • Uncapped commission structure, • Performance-based earning, • Commission paid from your first sale, • No clawbacks Responsibilities • Sitting pre-set appointments, • Able to manage your own diary, • Speak with pre-qualified customers who have pre paid for their appointment, • Follow company sales scripts and processes, • Build rapport and guide customers through the sales process, • Maintain professionalism and excellent communication, • Work independently while meeting performance expectations, • Attend training and team support sessions when required Essential requirements • Reliable laptop or computer, • High-speed internet connection, • Fluent English communication skills, • Self-motivated and dependable, • Comfortable working remotely full-time, • Legally able to work in the EU Preferred Requirements • Previous sales experience, • Customer service or call handling experience What We Offer • Pre-set appointments, • Paid training provided, • Supportive and positive team, • Real progression opportunities, • Ongoing support and development Schedule • Full-time availability expected Job Details Full-time Industry Sales and Later life planning

About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: Erste Erfahrung im Vertrieb oder Call-Center, idealerweise im B2B-Bereich Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler und bringst bereits erste Erfahrung im Vertrieb oder Call-Center mit? Dann bist du bei uns genau richtig. Wir arbeiten an abwechslungsreichen Projekten aus unterschiedlichen Branchen und schauen gemeinsam, welches Projekt am besten zu deinen Erfahrungen und Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

We are currently looking for motivated and confident Sales Consultants to join our remote team in Secure Legacy Ltd. This is a fully remote, self-employed opportunity focused on speaking with warm, pre-qualified leads only — no cold calling required. If you enjoy speaking with customers, following proven sales scripts, and working in a supportive team environment, this could be a great fit. To apply for this role, send your CV to recruitmentteam@securelegacy.co.uk Earnings Expected earnings: £2,500 – £5,000 per month (OTE) • Uncapped commission structure, • Performance-based earning, • Commission paid from your first sale, • No clawbacks Responsibilities • Speak with warm, interested customers, • Follow company sales scripts and processes, • Build rapport and guide customers through the sales process, • Maintain professionalism and excellent communication, • Work independently while meeting performance expectations, • Attend training and team support sessions when required Essential requirements • Reliable laptop or computer, • High-speed internet connection, • Fluent English communication skills, • Self-motivated and dependable, • Comfortable working remotely full-time, • Legally able to work in the EU Preferred Requirements • Previous sales experience, • Customer service or call handling experience What We Offer • Warm pre-qualified leads only, • Paid training provided, • Supportive and positive team, • Real progression opportunities, • Ongoing support and development Schedule • Full-time availability expected Job Details Full-time Industry Sales and Later life planning

We're Hiring: Strategic Account Manager About Us: HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 104 countries to more than 13,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more. Join us in our journey to deliver the best service possible to the hospitality world! Role Overview: The Strategic Account Manager will be responsible for managing and growing relationships with key clients in the hospitality industry across a designated region within EMEA. This role involves understanding client needs, providing tailored software solutions, and ensuring the successful implementation and use of our products. The ideal candidate will drive customer satisfaction, identify new business opportunities, and work closely with cross-functional teams to deliver exceptional service. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move into a commercial, active sales role. You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. Location Europe — open to candidates based in Budapest, Prague, Berlin, Dusseldorf, Frankfurt, Munich, Warsaw... Key responsibilities: • Be involved in the development and implementation of sales and marketing projects, together with associated activities for getting potential customer's attention, • Provide HRS with thorough research & analysis of the local business competition for gaining competitive edge., • Involvement in the development of HRS market research and sales strategy., • Acquisition of new customer leads using all available methods: phone, participation in exhibitions, events, presentations, • Meet assigned strategic account goals in accordance with the company targets., • Maintain regular contact with the customers and partners of HRS., • Establish strong, long-term client relationships., • Liaise with local customers in local language and response to international customers in English correspondence, • Organise sales and marketing events for customers., • Be HRS representative for all HRS corporate interests and its Brand when liaising with customers What We’re Looking For: • A minimum of 5 years’ experience in the hospitality industry, including experience in hotel management or senior supervisory roles such as front office, operations, revenue, sales, or similar leadership positions., • Hands-on experience with Opera PMS (or Opera Cloud) is essential, experience with POS systems will be a plus., • Willing to travel nationally and internationally., • Business results oriented., • Be pro-active and have a positive ‘can-do’ attitude., • Show a professional work ethic together with a sense of responsibility., • Display excellent communication and entrepreneurial skills., • Show a drive and passion for improving sales., • Maintain a desire to learn and succeed., • Be able to open doors and close deals. Languages: • Fluent English, both written and spoken., • Any other language will be a plus. Why Join HRS? • A Job in an international company, • A diverse, demanding and varied range of tasks, • Teammates who are at your side with any questions you may have, • Individual design and development options, • Motivating remuneration package, • Work from home and hybrid options, • Competitive annual bonus scheme, • Team building and company events, • Family friendly benefits, • Fitness/healthy lifestyle support program, • Employee referral program We look forward to hearing from you!

Responsable de Operaciones – Expatriación Buscaramanga (Colombia) ¿Te imaginas dar un salto profesional mientras lideras operaciones clave en un entorno internacional? En ABAI estamos reforzando nuestras plataformas en Colombia y buscamos un/a Responsable de Operaciones con experiencia en el sector de contact center, actualmente en España, que quiera asumir un reto estratégico como expatriado/a en Buscaramanga durante al menos 18 meses (prorrogable). Se trata de una oportunidad única para profesionales del contact center que quieran evolucionar, liderar equipos y asegurar la excelencia operativa en mercados estratégicos para la compañía. 🎯 Tu misión Serás responsable de garantizar el cumplimiento del modelo operativo, el seguimiento de indicadores operativos y financieros, y la satisfacción del cliente, liderando equipos y coordinándote con las áreas de soporte para asegurar resultados y calidad del servicio. 🧩 Principales responsabilidades • Asegurar el cumplimiento de los servicios pactados con el cliente y los niveles de facturación e ingresos., • Liderar y gestionar equipos operativos, garantizando el cumplimiento de KPIs de servicio, calidad y productividad., • Analizar resultados y definir planes de acción ante desviaciones de indicadores., • Diseñar estrategias orientadas a la mejora continua del servicio., • Coordinarte con áreas soporte (RRHH, Formación, Calidad, Tecnología, etc.) para asegurar el éxito de la operación., • Velar por el cumplimiento de las políticas de seguridad de la información, prevención y buenas prácticas corporativas. ✅ ¿A quién buscamos? • Profesionales con experiencia previa en servicios de Contact Center / BPO., • Experiencia en gestión de operaciones y liderazgo de equipos., • Perfil orientado a resultados, calidad de servicio y satisfacción del cliente., • Capacidad de adaptación a entornos dinámicos y multiculturales., • Interés real en una experiencia de expatriación internacional. 🌍 ¿Qué ofrecemos? ✅ Proyecto internacional estratégico dentro del sector contact center ✅ Expatriación de 18 meses, con posibilidad de prórroga ✅ Acompañamiento y acogida personalizada antes y durante la experiencia ✅ Desarrollo profesional y formativo continuo ✅ Condiciones económicas muy atractivas ✅ Alojamiento y seguro de salud incluidos ✅ Soporte integral durante toda la movilidad internacional Nuestro compromiso En ABAI creemos en un entorno laboral inclusivo, libre de etiquetas y con igualdad de oportunidades para todas las personas. Esta oferta está abierta a cualquier persona que cumpla con los requisitos, sin importar su condición. GENTE ABAI #LIBRES #IGUALES #SIN ETIQUETAS Declaración de Igualdad de Oportunidades ABAI está comprometido con la Diversidad, la Inclusión, la Igualdad de Trato y Oportunidades y con la lucha contra la discriminación en cualquiera de sus formas. ✨ ¿Te interesa? Aplica a la vacante y nos pondremos en contacto contigo. 👉 Únete a ABAI y lidera operaciones clave en LATAM mientras das un paso decisivo en tu carrera profesional. #ABAI #OportunidadProfesional #ResponsableDeOperaciones #ContactCenter #BPO #Operaciones #Liderazgo #GestiónDeEquipos #Expatriación #MovilidadInternacional #LATAM #Colombia #Brasil #Perú #DesarrolloProfesional