Orthodontist Coordinator
2 days ago
Barcelona
🌟 Join Impress – Europe’s Leading Health-Tech Innovator! We believe everyone deserves a smile they’ll love 😁. As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019. With 140+ clinics across 9 countries 🌍 and rapid growth, we’re improving lives worldwide. The Impress team is passionate about teeth, digitalization, and customer service. We are looking for a Doctor Trainer to accompany and support our doctors in their daily needs across all our clinics. What we offer: • High-end, high-performance technical equipment: ., • Modern, fully renovated dental centers., • Ongoing training., • Support from a general practitioner for procedures not related to orthodontics., • Professional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app., • International network of colleagues (EU & USA)., • Energetic clinical team that listens to each other., • Career path and growth opportunities., • Special discounts on aligner treatments for you and your family. In this role, you will: • Approve treatment plans cases, review eligibility, approve refinements., • Be the first level of support for the doctors and auxiliaries., • Create the team and the process for smooth support for the front doctors., • Be the liaison between the clinics and the HQ in Barcelona., • Create training and processes., • Train teams on processes and training techniques., • Daily monitor quality reports and NPS and ensure good performance., • Create improvement action plans and implement them., • Daily monitor utilization and efficiency of time of the clinic teams. Organize daily quality checks., • Create and implement procedures on quality monitoring of hygienist, auxiliaries, doctors in the use of tools and compliance with processes., • Solve escalated patient requests and personally work with problem patients via meeting in the clinic, call, video conference or emails., • Engage in marketing and interviews, receipt of influencers, and photoshoots. This may involve videos for social media., • Combine work in the office and in the clinic when clinic requires orthodontic knowledge support., • The work may involve travelling and need to work on weekends., • Your hard work and drive to succeed will deliver nothing less than impressive results. What you need to be successful: • Graduate in dentistry or orthodontics, registered with the Dental Association., • Solid clinical experience, ideally with aligners and digital technologies., • Experience in supervising or coordinating a medical team., • Proficiency in digital tools and patient tracking software., • Ability to supervise and validate treatment plans and manage complex cases., • Natural leadership, organizational skills, and excellent communication skills., • Focus on patient excellence and continuous improvement., • Fluent Spanish, professional English., • Willingness to travel frequently to all of our clinics at an international level.
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