Vendedor/a - Ibéricos El Civilillo - Valencia

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• NRF (Nederlandse Radiateuren Fabriek)

  

  Customer Service (Iberia)

  1 day ago

  Valencia

  ABOUT THE ROLE This role is based in Valencia and is part of the Customer Service team for the Iberia region. The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders. The role plays a key part in ensuring customer satisfaction, operational accuracy and compliance with agreed service levels, contributing to the overall performance of the Iberia business. WHAT ARE YOU GOING TO DO? • Manage customer orders from receipt to delivery, ensuring accuracy and timeliness., • Act as the main point of contact for customers in the Iberia region., • Coordinate with internal departments such as Sales, Logistics, Supply Chain and Finance., • Monitor order status, deliveries and potential incidents, proactively communicating with customers., • Handle claims, incidents and customer queries, ensuring proper resolution., • Ensure compliance with internal processes, customer requirements and agreed service levels., • Maintain updated and accurate information in internal systems., • Support continuous improvement initiatives within the Customer Service function. WHAT DO YOU BRING? • Previous experience in Customer Service, Order Management or a similar role., • Customer-oriented mindset with strong communication skills., • Good organisational skills and attention to detail., • Ability to work collaboratively in a team environment., • Comfortable working with ERP systems and MS Office tools., • Proactive attitude and problem-solving skills., • Fluent Portuguese (required)., • Good level of English (required). WHAT DO WE OFFER? • A 3-month temporary contract., • Based in Valencia., • Salary according to the applicable Collective Agreement., • A structured onboarding and continuous support from the team., • Rotating shifts: 09:00 – 17:30 and 10:30 – 19:00., • Expected start date: 24 August 2026 (or the previous week, depending on availability)., • Public holidays worked are compensated in accordance with the Collective Agreement, granting 1.5 days of leave for each public holiday worked., • Opportunity to gain experience in a regional role within the Iberia organisation., • A collaborative work environment focused on continuous improvement and customer satisfaction.

• ASK DISCOVERY

  

  Agente de viajes independiente

  1 day ago

  Valencia

  Descripción de la empresa ASK DISCOVERY es una empresa dedicada a ofrecer experiencias de viaje personalizadas para personas viajeras de todo el mundo. Trabajamos de forma flexible y digital, aprovechando herramientas online para diseñar rutas, gestionar reservas y ofrecer asesoramiento experto. Valoramos la atención cercana, la creatividad y la capacidad de encontrar soluciones a medida para cada cliente. Nuestro objetivo es que cada viaje sea sencillo de organizar, seguro y memorable, cuidando cada detalle del proceso. Descripción del puesto Como Agente de viajes independiente en ASK DISCOVERY, te encargarás de gestionar de principio a fin las reservas y servicios de viaje de tus clientes. En tu día a día atenderás consultas, ofrecerás recomendaciones personalizadas, prepararás itinerarios y realizarás seguimiento de los viajes para garantizar una experiencia satisfactoria. También tendrás que utilizar herramientas de reservas online y gestionar pagos, cambios y cancelaciones de forma eficiente. Es un puesto a jornada completa y se desarrolla en modalidad remota, por lo que trabajarás desde donde tú elijas, coordinándote con el equipo mediante canales digitales. Requisitos • Aptitudes en gestión de reservas y organización de travel arrangements (vuelos, alojamientos, actividades), con capacidad para coordinar diferentes proveedores., • Experiencia en atención al cliente (customer service), con habilidades comunicativas, empatía y orientación a la resolución de problemas., • Aptitudes comerciales y de Sales, con capacidad para identificar necesidades, hacer propuestas atractivas y cerrar ventas de forma ética y transparente., • Manejo fluido de herramientas digitales, plataformas de reservas y ofimática básica., • Imprescindible experiencia previa en el sector turismo y conocimiento del destino Tailandia y/o Sudeste Asiático, • Capacidad para trabajar de forma autónoma, gestionar tu propio tiempo, mantener la organización y adaptarte a distintos husos horarios de clientes., • Teléfono y ordenador propio, • Dominio del inglés hablado y escrito. No se exige ningún titulo, pero se hará prueba en tiempo real., • Se valoran otros idiomas.

• Quaker Houghton

  

  Customer Service Representative with French - Supply Chain (TEMP/FTC)

  2 days ago

  Valencia

  At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract until 29th January 2027, • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for an experienced, customer-focused professional who thrives in a fast-paced international environment and enjoys working across the Supply Chain. Experience • Previous experience in Customer Service, Order Management, Logistics, Supply Chain, or a similar operational environment., • Experience working in an international manufacturing, industrial, logistics, or distribution environment is highly valued., • Proven ability to manage customer orders from receipt through to delivery, working closely with Supply Chain and Logistics teams., • Experience handling customer enquiries, resolving issues, and coordinating with multiple stakeholders to ensure excellent service delivery. Skills & Knowledge • Strong communication skills in French and English (written and spoken) are essential., • Proficiency in Microsoft Office applications: Outlook, Excel, and Word., • Experience working with ERP systems (e.g., SAP, Oracle, JDE, or similar)., • Solid understanding of customer service processes within a supply chain and logistics environment., • Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail. What will help you succeed? • A customer-first mindset and a passion for delivering exceptional service., • Strong problem-solving and decision-making skills., • Ability to build effective relationships with customers and internal stakeholders., • Excellent organizational and time-management skills., • A proactive approach and the ability to work independently while collaborating effectively across teams., • Adaptability, resilience, and a continuous improvement mindset., • A commitment to safety, quality, and integrity. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

• Port Hotels

  

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• Charter Link Logistics Spain

  

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• Fourvenues

  

  Account Manager Lead

  2 days ago

  Valencia

  Fourvenues is a tech platform born from within the entertainment industry, which gives it a first‑hand understanding of what venues actually need to run their business. The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real‑time capacity tracking, and a built‑in CRM to truly understand your audience. What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross‑referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests. 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Take direct ownership of the standardisation and compliance of processes across Expansion, Customer Success and Customer Support , including: • Proper use of HubSpot (contextualisation, handovers and workflows)., • Ensuring internal documentation and intranet information remain accurate and up to date., • Interdepartmental workflows and SLAs., • Designing a scalable and replicable management model for new markets. Work closely with: • Customer Support Manager → Daily alignment and continuous process improvement., • Customer Experience Manager (B2C) → Holiday SLAs, reputation management and shared workflows., • Implementation Team → Coordination of POS, cashless, box office implementations and international deployments., • You will also collaborate closely with the Product team , sharing customer and market feedback from strategic accounts. Own and lead key metrics across the area, including: • YoY growth and revenue expansion by vertical and country., • Logo retention (Spain & international markets)., • Churn and risk management., • Product adoption (core and premium features)., • Operational workload per AM/KAM/CS and efficiency., • B2B NPS and CSAT, in collaboration with Support., • Solid experience leading Account Management and/or Customer Success teams in B2B SaaS environments ., • A hybrid profile combining strategy and operations , capable of moving quickly from analysis to execution., • Strong understanding of SaaS metrics such as YoY, churn, NRR, expansion, retention and product adoption ., • Proven ability to build scalable processes, diagnose operational inefficiencies and implement best practices across teams., • Strong cross‑functional coordination skills across Support, Product, Data and Implementation ., • Advanced analytical capabilities, with experience interpreting KPIs, identifying patterns and making data‑driven decisions., • Clear, constructive and adaptable communication skills across different audiences (clients, team and leadership)., • High level of English and Spanish . Additional languages are a plus., • Previous experience in high‑growth or international environments is highly valued, though not essential., • Salary based on candidate's skills and experience., • Annual bonuses for those who significantly contribute to Fourvenues' success., • A vision and team that will inspire you to excel and reach the next level in your career development., • Continuous training we want you to stay at the forefront of technology and grow your skills through regular internal training., • MacBook laptop and high‑resolution monitors to maximize your potential., • Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect., • Flexible working hours. Organize your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments., • Private health insurance to promote your peace of mind and well-being., • Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands. Fourvenues is the B2B company leading the digital transformation of the nightlife industry. We address a global market worth over $100 billion, spanning nightclubs, festivals, beach clubs, event promoters, and bars. This growth has led us to be recognised as the third fastest‑growing company in Spain in 2026, reflecting the strength of our model and the impact we are generating in the sector. Our vision is clear: to become the operating system of the industry, with a strong financial component and the vertical SaaS (vSaaS) model that empowers our clients to achieve their goals. Their success is ours. In just three years, we’ve multiplied our revenue by 20x, and we’re only getting started. Our goal is to grow by at least 100% annually, fostering an environment where commitment, high standards, and constant curiosity are non‑negotiable. Here, excellence isn’t optional; it’s the standard. In the last two years, Fourvenues has secured €11 million in funding from top‑tier U.S. investors, including Base10 Partners (Notion, Figma, Instacart) and FJ Labs (Stripe, Airbnb, Rappi). This investment fuels our ambitious growth strategy and strengthens our commitment to expanding in the U.S. with a cutting‑edge, high‑performance product. At Fourvenues, we scale aggressively while maintaining disciplined unit economics and a long‑term vision. We are not just building fast, we’re building sustainably, ensuring that every step forward is backed by solid fundamentals. Our goal is to become the leading platform in the nightlife industry while creating a company that lasts. We have the privilege of collaborating with renowned brands such as Pacha, BRESH, Cova Santa, BCM, Magic Room HK, Blackworks, Sonorama Medellin, Opium, and Gossip Doha. And we’re continuously signing new partnerships every month, presenting challenges that push us to deliver outstanding service. If you’re at a point in your career where you’re ready to make an impact, unlock your full potential, and join a rapidly expanding company, this is the place for you! #J-18808-Ljbffr

• Maisa

  

  Technical Account Manager

  2 days ago

  Valencia

  Location: Spain / Madrid / Hybrid / Remote Language: Spanish Mandatory Team: Client Services Welcome to Maisa – Making AI Accountable! Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can’t handle and GenAI can’t be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes. Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale. About The Role Our Technical Account Managers play a crucial client-facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform, contributing significantly to ensuring the success of key enterprise customers. You’ll manage the full lifecycle of customer deployments, from leading discovery processes, through initial technical implementation and on to broad organizational adoption. TAMs provide program/project management for enterprise-wide rollouts, coordinating implementation across multiple departments and stakeholders while ensuring consistent value delivery and transformative results for clients. Whilst this role can be remote, based anywhere in Spain, you can expect 25% travel time on-site with customers and Maisa offices. What You’ll Do Implementation & Delivery Lead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements Coordinate customer onboarding activities including technical setup, process discovery and mapping, user training, and knowledge transfer Program Management & Governance Establish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stakeholders Identify and mitigate implementation risks through proactive program management Enablement & Adoption Develop scalable training programs and materials to drive customer self-sufficiency and adoption through change management best practices Build and maintain a use case repository to track implementation progress, measure success, and identify expansion opportunities Stakeholder Management Serve as primary point of contact for technical and operational issues during implementation Facilitate cross-functional collaboration between customer teams and Maisa AI resources, driving stakeholder engagement What You’ll Bring Key Requirements Strong demonstrable experience managing enterprise technology implementations, with proven experience leading customer onboarding, training programs, and change management initiatives at scale Strong program management capabilities including coordinating parallel workstreams, dependencies, and stakeholder management from technical teams to C‑suite Solid technical knowledge across modern cloud infrastructure and software technologies (AWS, Azure, Kubernetes, CI/CD, REST APIs) from either commercial experience or Bachelor’s degree in Computer Science, Information Systems, or related field Demonstrable experience leading discovery processes and process mapping using various frameworks and methodologies Excellent communication and documentation skills with ability to present complex technical ideas and AI automation solutions to both technical and non-technical stakeholders Business proficiency in Spanish and English; additional European languages a plus Ability to travel up to 25% of the time Desired Qualities Hands‑on experience with enterprise automation platforms (UiPath, Automation Anywhere, Blue Prism, Celonis) and relevant certifications (PMP, PRINCE2, Agile) Background in process optimization, business process management, or digital transformation with track record of successful change management in large organizations Self-starter who thrives in fast‑paced, founder‑led environments with comfort navigating ambiguity and creating structure in undefined scenarios Strong analytical skills for tracking program metrics and demonstrating customer value Willingness to actively use AI tools to enhance productivity and preference for flat organizations with direct impact Why Join Maisa You will be joining one of Europe’s most exciting early-stage AI start‑ups, where you’ll have the opportunity to work with cutting‑edge Agentic Process Automation that’s reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges. Following our recent $25m Seed Round, we’re scaling quickly and realizing significant enterprise traction. This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development. Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. #J-18808-Ljbffr

• Quaker Houghton

  

  Customer Service Representative with German (TEMP/FTC)

  7 days ago

  Valencia

  At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry.We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automo