Food and Beverage Supervisor
hace 9 días
Port d'Alcúdia
A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards: • Supervise Food and Beverage Outlet operations, • Communicate and delegate tasks to the team, • Ensure compliance of brand standards, • Manage guest queries in a timely and efficient manner, • Represent needs of the team, • Assist Food and Beverage management with achieving financial targets, • Assist Food and Beverage management with training and development of team members, • Assist with annual and mid-year appraisals with team members under your responsibility, • Comply with hotel security, fire regulations and all health and safety legislation, • Be environmentally aware, • Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Previous Food and Beverage experience, • Committed to delivering high levels of customer service, • Positive attitude, • Good communication skills, • Flexibility to respond to a range of different work situations, • Ability to work on your own or in teams, • Fluent in English and Italian It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Previous experience in hotel industry, • Previous experience in supervising and/or delegation, • Willingness to develop team members and self What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all The company Hilton Milan is located near the Central Station, a short distance from the city center and well connected with the major airports in Milan. It has 319 rooms, of which 211 Hilton Guestrooms, 105 Executive Rooms and 3 Suites. For the most discerning traveler, the Executive Rooms offer additional services such as private check-in/check-out and exclusive access to our Executive Lounge with complimentary breakfast, snacks and drinks during the whole day. The meeting area, our exclusive Hilton meetings is located on the first floor and includes 10 meeting rooms that can accommodate from 6 to 180 people. They are all lightened with natural light and equipped with the latest technologies, including wired and wireless Internet and video conferencing facilities. The Milano Pacific Restaurant and Cosmopolitan Lobby Bar & Lounge are the venues where you can taste the typical dishes of traditional Italian and local cuisine. For relaxation and well-being of its guests, the Hilton Milan has a fitness center, equipped with modern facilities that is open 24/7.
