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Luuma beach, un restaurante ubicado a pie de playa en El Rosario, ofrece hospitalidad, calidad y confort. Con 50 tumbonas y 200 asientos en el restaurante, estamos abiertos todo el año, 7 días a la semana para almuerzos y cenas. Durante los meses de verano también servimos desayuno. Nos esforzamos por hacer que nuestros huéspedes se sientan como en casa, con comida de calidad combinada con un servicio amable y atento. Estamos buscando un/a Gerente de Sala altamente motivado/a y con experiencia para unirse a nuestro equipo. La persona seleccionada deberá tener una sólida capacidad para trabajar de manera eficiente en un entorno de alta demanda. Como parte de nuestro equipo, será responsable de ofrecer un servicio al cliente cálido y amigable, cuidando las necesidades y responsabilidades de cada miembro del equipo y tratando a Luuma como su propio hogar. RESPONSABILIDADES: · El/la Supervisor/a de Sala será responsable de programar los turnos semanalmente para un equipo de 20-35 personas. · Capacitar y formar al personal nuevo y actual. · Tomar la iniciativa para mejorar los procesos de trabajo y la experiencia del cliente. · Mantener un ambiente de trabajo seguro y saludable. · Supervisar las operaciones diarias de caja. · Ser responsable de la recepción (nivel de servicio, eficiencia en las reservas). SE REQUIERE: · Experiencia en el puesto, mínimo 6 meses. · Movilidad propia. · Capacidad para trabajar bajo presión y mantener la calma en momentos de alta demanda. · Nivel de inglés. · Nivel de español. · Actitud profesional, puntualidad y trabajo en equipo. OFRECEMOS: · Jornada laboral de 40 horas. · Turnos de 8 horas. · 2 días libres. · Horas extras. · Propinas. · Días festivos. · Un ambiente de trabajo dinámico y profesional en un restaurante de calidad. Si estás listo para un nuevo desafío y quieres formar parte de un equipo apasionado por la repostería, ¡nos encantaría conocerte! Interesados ​​enviar CV ¡Esperamos tu postulación! ------------------------------------------------------------------------------------------- Luuma Beach, a restaurant located by the beach in El Rosario, offers hospitality, quality, and comfort. With 50 loungers and 200 seats in the restaurant, we are open year-round, 7 days a week for lunch and dinner. During the summer months, we also serve breakfast. We strive to make our guests feel at home, with quality food combined with friendly and attentive service. We are looking for a highly motivated and experienced Dining Room Manager to join our team. The selected person must have a strong ability to work efficiently in a high-demand environment. As part of our team, you will be responsible for offering warm and friendly customer service, taking care of the needs and responsibilities of each team member, and treating Luuma like your own home. RESPONSIBILITIES: · The Dining Room Supervisor will be responsible for scheduling shifts for 20-35 people weekly. · Training and development of new and current staff. · Taking the initiative to improve work processes and the customer experience. · Maintaining a safe and healthy work environment. · Supervising daily cash operations. · Being responsible for reception (service level, reservation efficiency). REQUIREMENTS: · Experience in the position, at least 6 months minimum. · Own transportation. · Ability to work under pressure and remain calm during high-demand situations. · Proficiency in English. · Proficiency in Spanish. · Professional attitude, punctuality, and teamwork skills. WE OFFER: · 40-hour work week. · 8-hour shifts. · 2 days off. · Overtime. · Tips. · Holidays. · A dynamic and professional work environment in a quality restaurant.

We are hiring! Host / Hostess Job Title: Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests To participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties