Night Operations Manager
il y a 2 jours
San Roque
About Us Sea Recovery is a high-end wellness and recovery service providing discreet, personalized support for international clients recovering from burnout, addiction, and mental health challenges. We operate within a premium residential setting and work to the highest standards of safety, confidentiality, and care. Night Manager (Full-Time) – Sea Recovery Centre Sea Recovery Centre is seeking a reliable, calm, and responsible Night Manager to oversee operations during night shifts on a full-time basis. This hands-on role combines overnight supervision, client support, safety management, and operational coordination, ensuring clients feel safe, supported, and cared for throughout the night. Schedule Full-time night shifts (schedule to be discussed) Role Overview The Night Manager is responsible for the overall running of the centre during night hours. You will maintain a safe, calm, and structured environment, provide non-clinical support to clients, and respond appropriately to any situations that arise overnight. This role plays a key part in supporting the therapeutic programme by ensuring stability, consistency, and professionalism outside of daytime hours, while maintaining clear boundaries and discretion at all times. Key Responsibilities 1. Overnight Operations & Environment • Oversee all night-time operations of the centre, • Maintain a calm, quiet, and secure environment conducive to recovery, • Ensure the centre is orderly and prepared for daytime operations 2. Client Safety & Support • Provide non-clinical support and reassurance to clients during the night, • Monitor client wellbeing and presence throughout the shift, • Respond promptly and appropriately to client needs or disturbances 3. Safeguarding & Incident Response • Follow all safeguarding protocols and escalation procedures, • Respond effectively to incidents, emergencies, or unexpected situations, • Maintain clear communication with senior staff when escalation is required 4. Observation & Reporting (Non-Clinical) • Observe and report any changes in client mood, behaviour, or wellbeing, • Complete accurate shift reports, incident logs, and handovers, • Ensure all documentation is clear, timely, and compliant 5. Security & Risk Awareness • Monitor the premises to ensure safety and security at all times, • Conduct regular checks of the facility, • Identify and proactively manage potential risks 6. Professional Presence & Boundaries • Maintain a calm, reassuring, and professional presence at all times, • Uphold strict confidentiality and professional boundaries, • Represent Sea Recovery Centre in line with its high service standards 7. Team Communication & Handover • Provide clear and structured handovers to the day team, • Work in alignment with clinical, support, and operational teams Key Requirements • Fluent English (spoken and written), • Legal right to work in Spain, • Calm, responsible, and professional approach, • Ability to work independently and make sound decisions at night, • Strong sense of accountability, reliability, and punctuality, • Good communication and organisational skills, • Experience in hospitality, healthcare, residential care, or similar environments (preferred), • Ability to handle unexpected situations with confidence and composure The Ideal Candidate • High emotional intelligence and strong self-regulation, • Observant and attentive to subtle changes in client behaviour, • Professional, discreet, and boundary-aware, • Reliable, proactive, and comfortable working independently, • Adaptable and solution-focused in a dynamic residential setting Important Note This role is non-clinical. The Night Manager supports the therapeutic environment but does not provide therapy, counselling, or medical treatment. What We Offer • Structured and supportive working environment, • Collaborative, multidisciplinary team, • A role with real responsibility and purpose, • Ongoing training and development, • Competitive compensation based on experience Start Date: Immediately