Head of UX Research - Barcelona
7 days ago
Barcelona
Social network you want to login/join with: Client: Photobox Group Location: Barcelona, Spain Other Yes 1 About us : Albelli and Photobox Group have merged to create a leading player in the online European Photo Product and Gifting market. We serve over 7 million customers across Europe, supported by 1,150 colleagues in the UK, Netherlands, France, Spain, Germany, Norway, and Sweden. We aim to inspire customers to create beautiful photo products and cherish their moments. UX Researcher at Albelli Photobox Group (APG) : UX researchers work across the entire business, supporting online and offline teams. They conduct research studies, including surveys, diary studies, usability testing, card sorting, heuristic evaluations, and interviews. They communicate insights through storytelling, videos, visualizations, and presentations to inform decision-making. Responsibilities as Head of UX Research : You will manage and mentor the UX research team, coordinate with stakeholders, set research standards, ensure GDPR compliance, establish research operations, manage tools and budgets, and develop research strategies across multiple European regions. Your focus will be on strategy, management, stakeholder engagement, coaching, and sometimes conducting strategic studies. Impact : You will facilitate understanding of customer experiences, make insights accessible and actionable, build stakeholder relationships, support team development, and promote scalable research processes. You should have extensive qualitative research knowledge, experience with quantitative methods, and the ability to conduct mixed methods research. Requirements : Minimum experience designing research approaches across different countries and managing research teams. #J-18808-Ljbffr