Hospitality Manager
2 days ago
Jávea
The Hospitality Manager will oversee and elevate the guest experience across our villas, heritage homes, and hospitality-driven projects. You will be responsible for day-to-day operations, property readiness, team coordination, and delivering the signature Jessica Bataille experience—warm, authentic, elegant, and deeply human. ⸻ Responsibilities Guest Experience & Operations • Own and design the full guest experience in our villas and Heritage Residences., • Ensure each property is impeccably prepared: housekeeping, amenities, styling, maintenance checks., • Coordinate arrivals, departures, and guest communication with a high level of service. Hospitality Systems & Standards • Implement and maintain operational protocols and JB hospitality standards., • Coordinate external teams (cleaning, gardening, maintenance, technicians). Lifestyle & Concierge Services • Manage bespoke services such as wellness sessions, private chefs, curated activities, and local experiences., • Create meaningful Mediterranean experiences that reflect the JB identity. Property Management Support • Report incidents, coordinate repairs, and ensure quick and efficient resolution., • Oversee inventories, linens, consumables, and styling consistency. Communication & Community Building • Act as the key touchpoint for guests, clients, and partners., • Deliver warm, elegant, and thoughtful hospitality aligned with our values. ⸻ Qualifications • Experience in premium hospitality, boutique hotels, luxury villas, or high-end property management., • Excellent communication skills (English and Spanish required)., • Strong sense of aesthetics and affinity for Mediterranean design., • Highly organized, proactive, autonomous, and detail-oriented., • Warm, service-driven personality with high reliability and emotional intelligence., • Ability to coordinate multiple tasks and teams smoothly. ⸻ What We Offer • The opportunity to work within a creative, purpose-driven, and expanding group., • An inspiring environment in Jávea with unique Mediterranean projects., • Growth opportunities across various JB verticals: design, real estate, hospitality, experiences, and heritage., • A close, dynamic, and creative team culture.