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Company Description We’re looking for an Assistant Head Housekeeper to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Head Housekeeper, you will be responsible to provide brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton Poblenou. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Together with our Head Housekeeper, take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to. Lead and inspire the housekeeping team by example, creating an environment where they can be themselves, feel supported and empowered. Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training and regular checks. Get actively involved in the team’s development to realise their full potential, so we grow together as a Hoxton family. Work closely with other teams (Front Office, Maintenance, R&B) towards the overall goal of creating a memorable experience in a beautiful space. Play a part in our partnership with our external housekeeping providers. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Previous experience in a similar position, or someone who is ready to step into a leadership role. Knowledge of Opera, Knowcross or similar property management systems. Must be fluent in Spanish and English, additional languages will be highly valuable. An eagle-eye for detail, you can spot a slip in standards from a mile away. A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
We’re currently looking for an personal assistant to be a supportive force who empowers our senior leadership. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This person should have experience working in an office environment, performing administrative duties, and providing support to managers. Given the dynamic nature of the executive landscape, we rely on executive assistants to be flexible and consistent while maintaining the confidentiality of high-level systems and operations. Objectives of this role • Maintain and refine internal processes that support high-ranking executives companywide and coordinate internal and external resources to expedite workflows. • Manage communication with employees by liaising with internal and external executives on various projects and tasks. • Plan and orchestrate work to ensure that senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld. Responsibilities Manage professional and personal scheduling, including agendas, mail, email, phone calls, client management, and other company logistics. • Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives. • Transcribing from dictation. • Taking meeting minutes. • Maintaining databases and filing systems. • Manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals. • Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database. • Maintain professionalism and strict confidentiality with all materials. Required skills and qualifications • 5+ years of experience in an administrative role reporting directly to upper management. • Flexible working hours and full availability to travel. • Strong time-management skills and an ability to organize and coordinate multiple concurrent projects. • Proficiency with office productivity tools and an aptitude for learning new software and systems. • Flexible team player, willing to adapt to changes and unafraid of challenges. • Ability to maintain confidentiality of information related to the company and its employees. • English and Spanish C1, Russian is a big plus. Excellent written and verbal communication skills. Tipo de puesto: Jornada completa, Contrato indefinido Sueldo: 15.000,00€-25.000,00€ al año Experiencia: • Personal assistant o Executive Assistant: 3 años (Deseable) Idioma: • Inglés, español y ruso (Obligatorio) Disponibilidad para viajar: • 75 % (Deseable) Ubicación del trabajo: Empleo presencial