Claims Handler
hace 23 horas
Coslada
About DHL and IRMDHL Group, the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company’s employees, assets and liabilities and to meet its contractual obligations to customers across the group. As our business keeps growing, we want you in our EMEA region.Ready to immerse yourself in the exciting world of IRM? Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of IRM colleagues and benefit from a wide range of development opportunities.Job PurposeThe Claims Handler will primarily manage cargo-related insurance claims, including Freight, DHL Global Forwarding (DGF), and e Commerce claims, ensuring efficient, accurate, and compliant claims handling in line with Group policies and business objectives.Your tasksUnder limited supervision administer claims management processes and activities for cargo insurance claims (Freight, DHL Global Forwarding, and e Commerce) in line with overall business objectives and Group guidelines and policiesSupport IRM Claims teams, including coordination of claims handling activities and operational supportSupport team members in planning, reporting, and department metrics/dashboards on insurance claims and Enterprise Risk ManagementPerform broad range of tasks and activities for variance, trend and outlier analysis to support business needs and special projectsPrepare presentations and communications with analysis of findings for senior managementProvide timely and effective administrative support to professionals to compile exposure and business information required for underwriting insurance programs, performing actuarial studies and meeting audit, compliance and regulatory requirementsEfficiently aggregate and present information for submission/applicationsGather data and information to support process enhancements and data-driven decision-making within the claims management platformFollow up with internal partners including review of vendor insurance complianceYour profile2+ years of experience in insurance claims handling, preferably in cargo, transport, or logistics claimsDegree in Law, Maritime Law or Transport Law, Business Law, Insurance, Risk Management, or a related field; Strong analytical skillswith experience in reporting, data analysis, and dashboardsProficiency in MS Office, especially Excel and Power Point, and experience with claims management systems is a plusFull professional proficiency in English and Spanish; Portuguese would be a strong advantageAbility to work independently, manage priorities, and meet deadlinesStrong communication skills and ability to work with internal and external stakeholdersWe offerGreat opportunity to work for the biggest logistics company in the worldInternational and virtual environmentFlexibility and great opportunity to learnTempting Compensation and benefitsDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.If this is something you would like to do, don't hesitate and start your application.