ALT2026-0312 - IT Support Specialist
il y a 4 jours
Auby
We are looking for an IT Support Specialist for a key client based in Auby, Northern France. 📌 Main Responsibilities • Provide on-site end-user support for hardware, software, and peripherals (laptops, printers, phones)., • Install, configure, and maintain workstation equipment., • Assist with network installations and local troubleshooting (connectivity, switching, cabling)., • Execute pre-migration and migration activities for ongoing projects (OS upgrades, network renewals, hardware extensions)., • Identify structural issues and escalate them to higher IT support levels (L2/L3) or project teams., • Record interventions in ticketing systems (Ivanti/ServiceNow) and coordinate with the Service Desk., • Act as the local point of contact for IT projects and changes., • Contribute to knowledge sharing and documentation of procedures., • Proactively support tasks outside the standard scope and assist with ad hoc IT initiatives. 🔎 Requirements • Strong knowledge of IT environments and workplace technologies (SCCM, Intune, Azure, Microsoft Entra, etc.)., • Experience with hardware installation, software configuration, and troubleshooting., • Basic knowledge of networking and IT infrastructure., • Ability to work according to SLAs, processes, and ITIL principles. 🌍 Languages & Location • Fluency in English, French AND Dutch is required., • Auby, Northern France (Hybrid: 3 days on-site and 2 days remote per week). Ready to take your career to the next level? Apply now! 📩✨