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Are you passionate about delivering exceptional guest experiences in a luxurious setting? Firmdale Hotels, renowned for its unique blend of luxury, comfort, and impeccable service, is looking for a dynamic Reservations Manager to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York, celebrated for our beautifully designed interiors, distinctive style, and commitment to excellence. Our hotels offer a unique and personal touch, ensuring that every guest enjoys a memorable stay. As the Reservations Manager, you will play a crucial role in overseeing the daily operations of our reservations department. Reporting directly to the Deputy and General Manager, you will ensure that all reservation enquiries are handled efficiently and that our guests' needs are met with the highest standards of service. Responsibilities: • Run the daily operations of the reservations department, managing all incoming reservation enquiries., • Ensure that every interaction with guests, travel agents, and colleagues reflects our commitment to exceptional service., • Manage the financial aspects of the department, including budgets and forecasting, to meet our business objectives., • Produce weekly and monthly departmental reports for the General Manager, providing insights and updates on performance., • Build and maintain strong relationships with travel agents, clients, and guests to foster loyalty and repeat business., • Uphold Firmdale's high standards in every aspect of your work, from handling complaints to conducting Duty Manager shifts. What you Need: • Previous experience as a Reservations Manager or Supervisor in a high-end hotel operation is essential., • Familiarity with the Opera system is required., • A strong understanding of all Front Office operations is crucial., • Exceptional communication and customer service skills are a must., • The ability to thrive under pressure and in a busy environment is key., • A deep understanding of current hospitality trends and competitor offerings., • Impeccable organisational skills and attention to detail., • Capable of motivating and training a team, providing solid leadership. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

URGENT URGENT URGENT Support a short-term public e-bike trial campaign by: • Setting up and managing a pop-up stand, • Engaging with members of the public and attracting interest, • Promoting the e-bike trial and the brand, • Assisting people who would like to try the e-bikes, • Providing friendly, informative customer support throughout the campaign Needed from October 29th - 31st. This opportunity is well suited to someone who is proactive, confident, approachable, and interested in marketing and customer engagement.

Host - Lenny's - MJMK Restaurants KOL · Fonda · AngloThai · Luso · Casa do Frango · New Openings (2 Michelin stars, World's 50 Best Restaurants) £15.50 to £16.50 per hour (dependent on experience) Location: Henrietta Street, Covent Garden, site based, WC2E, London Lenny's is a new pizzeria on Henrietta Street in Covent Garden, from Max Lewis and MJMK Restaurants. The result of Max's extensive travels to New Haven, Connecticut, it is built around pizzas that are crispy, chewy and charred, a revival of his much-loved pop-up now finding a permanent home in the heart of Covent Garden. We're building the opening team now. We're looking for a Host to be the first and last face guests see at Lenny's, setting the tone for every visit from the moment they walk through the door. You'll manage the welcome, the wait and the walk to the table with warmth and confidence. This role suits someone naturally warm, organised and calm under pressure, who enjoys being the face of a busy restaurant. You'll work closely with the Reception Manager to keep the book moving and the door running smoothly. This is a hands-on role for someone ready to help build something from the ground up. Key Responsibilities • Welcome every guest warmly and manage the flow of arrivals throughout service., • Manage the reservations book and walk-ins to make the best use of every table., • Seat guests promptly, keeping wait times clear and communicated., • Handle phone and online enquiries, bookings and cancellations., • Support the Guest Relations Manager with large parties and VIP requests., • Keep the entrance and waiting area tidy, welcoming and organised., • Say a genuine goodbye to every guest as they leave. What We're Looking For We're looking for someone who loves being the face of a restaurant and thrives on making people feel welcome. You will bring: • A warm, confident manner and genuine enthusiasm for hospitality., • Experience working on a busy reception, host stand or front desk., • Confidence using reservations systems such as SevenRooms., • Excellent organisational skills and a calm head under pressure., • A sharp memory for names, faces and guest preferences., • Clear, friendly communication with guests and the wider team., • Flexibility to work evenings, weekends and festive periods. What We Offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

Now Hiring: Letting Negotiator at Life Stay Life Stay, a prominent property management company is seeking a Letting Negotiator to join our dynamic team. We are looking for an individual with a natural flair for sales, a talent for building relationships, and the ability to connect with our clients quickly and effectively. If you're a people person with great communication skills, we want you! What We Offer: Position: Letting Negotiator Salary: Competitive, starting from £1,000/month up to £4000/month based on the deals made. Benefits: Flexible working hours and a supportive team environment. Company car for top performers and monthly bonuses. Role Brief: • Engage with potential tenants to understand their needs and preferences, • Showcase properties and provide detailed information to clients, • Negotiate rental terms and close deals efficiently, • Maintain and build strong relationships with clients and tenants, • Good command of English is essential; previous experience in sales or lettings is advantageous but not necessary Ideal Candidate: • Exceptional interpersonal and communication skills, • Ability to connect with people quickly and build lasting relationships, • Strong sales skills with a client-oriented mindset, • Fluent in English, both written and verbal, • Motivated, with a flexible approach to work Why You Should Apply: Opportunity to work in flexible working hours Be part of a forward-thinking company with a supportive culture Develop your career in a role that values relationship-building and sales acumen Join us and help shape the future of property management in London. Your journey with Life Stay starts here!

We are seeking an Account Manager (Sales) to manage client relationships and support client retention and business development. Key responsibilities • Manage client accounts and maintain regular contact with customers., • Identify new sales opportunities and develop existing accounts., • Prepare proposals and negotiate commercial terms., • Monitor sales performance and report on progress., • Coordinate with colleagues to meet client requirements and deliver agreed services. About you You should have strong communication, negotiation and organisational skills, with the ability to understand client needs and build lasting working relationships. Relevant experience in sales, account management or business development would be an advantage. Visa sponsorship Skilled Worker visa sponsorship is available for eligible candidates, subject to the applicable immigration requirements and Certificate of Sponsorship allocation.