Imyla Talent Solutions

Job Role: Customer service coordinator and Clinical administrator Pay: £26,000 Pa pro rata Times: 20 -30hours /week x2 Job description: Private GP & Occupational Health Clinic Overview We are seeking a highly organised and professional Clinic Administrator & Customer Services Coordinator to support the smooth running of our private GP and occupational health services. This role combines administrative duties with frontline patient and client support, requiring excellent communication skills, strong attention to detail, and the ability to work effectively in a busy healthcare environment. Key Responsibilities Patient & Client Services Act as the first point of contact for patients and corporate clients, providing a welcoming and professional service in person, by phone, and via email. Manage appointment bookings, confirmations, and follow-ups for GP and occupational health services. Provide information on clinic services, pricing, and processes, escalating clinical queries to medical staff when necessary. Process patient registrations, consent forms, and documentation in line with GDPR and clinic policies. Handle client and patient feedback, supporting continuous improvement in service delivery. Administration & Operations Maintain accurate patient records, clinical schedules, and occupational health contracts. Support doctors, nurses, and occupational health professionals with administrative tasks. Process invoices, payments, and insurance documentation. Prepare reports, correspondence, and documentation for internal and external use. Ensure compliance with regulatory and governance requirements, including record-keeping for audits and inspections. Monitor stock levels of medical supplies and office materials, placing orders when required. Provide reception cover, ensuring the clinic operates smoothly on a daily basis. Skills & Requirements Previous experience in healthcare administration and/or customer service (private practice or occupational health desirable). Excellent interpersonal and communication skills, with a professional telephone manner. Strong IT skills, including: Microsoft Office including Excel, Word, SharePoint, Teams, outlook Practice management or CRM systems (desirable) Highly organised with the ability to prioritise multiple tasks and meet deadlines. Strong attention to detail and accuracy in record-keeping. Discreet and professional, with a clear understanding of confidentiality and GDPR. Proactive, adaptable, and confident in dealing with patients, clients, and clinicians.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest., • You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will onboard and train the host team and assist the floor managers with the rota scheduling., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, leadership and communication skills, • Comprehensive knowledge of the floor operations, • Previous experience as a head host/hostess or reception supervisor, • Previous experience and knowledge of Sevenrooms, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £18.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Senior Visual Merchandising Executive Estée Lauder – Travel Retail EMEA Fixed-Term Contract (12 Months) Location: London We are looking for a Senior Visual Merchandising Executive to join the Estée Lauder Travel Retail EMEA team. This role is key to maintaining and elevating the brand’s visual presence across Europe, the Middle East, and Africa in duty-free and travel retail environments. Reporting to the Visual Merchandising Manager, you will be responsible for delivering high-impact visual executions across new store openings, promotional sites, and seasonal campaign rollouts. This is a fast-paced and collaborative role that offers the opportunity to work with regional and global stakeholders and contribute to the brand’s growth across Travel Retail. Key Responsibilities Project Execution & Management • Lead end-to-end VM project delivery across Travel Retail EMEA, ensuring timelines, budgets, and execution quality are met., • Manage quotes, budgets, invoices, and approvals, and ensure accurate tracking throughout each project., • Collaborate with Store Design Project Managers to align on VM estimates and delivery timelines for new counters., • Own all promotional (HPP/SPP) site executions, maintaining consistency and excellence in delivery., • Act as the key contact for all VM execution partners, including suppliers, installation teams, and internal stakeholders., • Partner with Retailers, Commercial teams, RBDs, Marketing, Finance, Store Design, Domestic and Global VM (TRWW) to ensure alignment on project timelines, brand guidelines, and execution needs., • Execute and manage regional campaigns and lightbox updates, including mock-ups, production, and installation plans., • Develop and maintain detailed planograms tailored to individual markets and assortments., • Maintain focus on key doors, VIP visits, and top locations to ensure the best-in-class brand representation., • Present VM strategies and project updates to senior stakeholders, including RBDs and brand teams., • Lead and support VM workshops, masterclasses, and seasonal brand meetings as needed., • Support wider VM initiatives and cross-brand needs where required., • Identify gaps in execution and propose creative, practical solutions tailored to the travel retail space. About You • Proven experience in Visual Merchandising, ideally within beauty or premium retail environments., • Strong knowledge of Travel Retail or global retail environments is highly desirable., • Confident managing multiple stakeholders and projects at once., • Proactive, solution-focused, and comfortable working in fast-paced settings., • Strong team player with excellent communication and relationship-building skills., • Comfortable managing budgets and external suppliers., • Able to travel regionally when required for brand or site meetings. Skills & Competencies • Project Management: Confident managing complex projects from concept to installation., • Collaboration: Ability to work cross-functionally and build strong working relationships., • Creative Thinking: Strong visual eye for design, brand aesthetics, and detail., • Problem Solving: Resourceful and agile in identifying and solving challenges quickly., • Organisation: Strong time management and ability to manage deadlines across multiple workstreams. Software Proficiency • Adobe Creative Suite (Photoshop, Illustrator, InDesign), • Microsoft Office (Excel, PowerPoint), • Experience with 3D visualization tools is a plus - SketchUp (preferred)

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data. · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, on boarding, and training of new employees. · Ensure all rentals and finance contracts are completed accurately and legally. · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Maintain records of vehicle inventory, sales, and trade-ins. · Coordinate with IT support to ensure that office technology and systems are functioning properly. Process the rental agreements between both parties accurately. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. Skills and responsibilities: · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree

Part time receptionist and book keeper for physiotherapy clinic. Answering calls/emails, scheduling appointments, taking payments, sending invoices to relevant private health insurance providers, daily book keeping. You will be part of a small, friendly and supportive team.

We are looking for a resolutive, reliable, and committed Personal Assistant to support with a mix of daily tasks at home and occasional responsibilities in a local art gallery. Key Details: Location: West London (close to St Helens Gardens) Commitment: 1 day per week (flexible day, subject to agreement) Type: Part-time, freelance/contract basis Responsibilities: Assisting with household administrative and organisational tasks Running errands and supporting day-to-day needs Supporting with tasks in a nearby art gallery (previous gallery experience is preferred) General support requiring initiative and problem-solving skills Requirements: Strong organisational and problem-solving abilities Dependable and proactive, with excellent communication skills Flexible and discreet, with a professional approach Previous experience in or understanding of art galleries is highly desirable Based in or able to easily commute to West London What We Offer: Regular part-time role (once a week) with consistent hours Opportunity to work in a creative environment with a mix of home and gallery-related tasks

Private Assistant to Senior Management (Female Executive) We are looking for a dedicated and detail-oriented Private Assistant to support a female member of our senior management team. The ideal candidate will be highly organized, proactive, and capable of handling a wide range of administrative, financial, and operational tasks with efficiency and discretion. Key Responsibilities (include but are not limited to): Assisting with day-to-day company operations and basic administrative tasks Preparing, organizing, and submitting spreadsheets and reports Drafting, formatting, and managing business documents Designing promotional materials and simple graphics (e.g., posters, flyers, social media visuals) Recording and verifying HR-related data, such as employee forms and attendance records Collecting, recording, and verifying receipts, invoices, and expense records Supporting financial data entry and assisting with basic finance reports Preparing meeting agendas, minutes, and follow-up actions Coordinating schedules, calendars, and appointments Handling internal communications and liaising with different departments as required Assisting with other ad-hoc tasks to ensure smooth business operations Requirements: Bachelor’s degree or above (Finance, Accounting, Business Administration, or related majors preferred) Previous experience as a Finance Assistant or in a similar role is highly desirable Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic graphic tools (e.g., Canva; Photoshop is a plus) Excellent written and verbal communication skills Strong attention to detail and accuracy in data handling Ability to work independently with a high sense of responsibility, discretion, and confidentiality Prior experience as an assistant or in administrative support is an advantage This role provides the opportunity to work closely with senior management, gain insights into both company operations and financial processes, and make a direct contribution to the company’s growth