High Aims Training Ltd

· Responsible for overseeing day-to-day customer needs. · Serving as the primary point of contact for any issues that may arise, escalating as necessary. · Uphold high standards of service across all operations, promptly addressing any customer feedback. · Ensure all visitor preparations are completed and conduct daily inspections of visitor areas. · Report any maintenance or health and safety concerns promptly. · Demonstrate experience in effectively leading and managing teams in customer-facing roles. · Possess strong customer service skills and experience in customer-facing roles. · Develop customer loyalty programs to drive revenue and enhance client retention. Skills: · Demonstrated strong customer service skills in a customer- facing role · Proven experience in leading and managing successful teams in a customer-facing environment · Satisfactory levels of accuracy and attention to detail · Confident and articulate communicator with a strong focus on customer care · Skilled in building positive working relationships with both internal and external teams · Adaptable to changing environments and able to thrive in dynamic settings · Proficient in Microsoft Office and various file management. · Minimum Bachelor's Degree is essential in any field · Experience for 2-3 years in the same field is required

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As an Assistant Reception Manager at Roe, you will play a crucial role in ensuring smooth front-of-house operations, maintaining exceptional service standards, and leading by example. You will support the Reception Manager in driving efficiency, managing reservations, and enhancing the guest journey from arrival to departure. ** ** Key responsibilities: - Assist in overseeing reception operations, ensuring a seamless and world-class guest experience. - Support, train, and mentor the reception team, maintaining the highest standards of service. - Manage reservations, seating arrangements, and guest flow to optimize efficiency. - Handle VIP guests and high-profile clientele with discretion and professionalism. - Quickly and effectively resolve guest concerns, ensuring total satisfaction. - Work closely with the Reception Manager and front-of-house teams to refine and enhance operational procedures. - Maintain a professional, organized, and welcoming reception area. About you: - Previous experience as an Assistant Reception Manager, Senior Receptionist, or similar leadership role within a high-end, fast-paced hospitality environment. - Strong leadership skills with a passion for delivering an exceptional guest experience. - Excellent organizational, multitasking, and problem-solving abilities. - Impeccable customer service and communication skills. - A proactive, solution-driven approach with a keen eye for operational improvements. - The ability to remain calm and composed under pressure. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Bar Manager at Roe, you will take full responsibility for the bar’s operations, ensuring a seamless guest experience, high standards of service, and strong financial performance. You will lead and inspire the bar team, curate an innovative drinks menu, and uphold our commitment to sustainability and excellence. Key Responsibilities: - Train, mentor, and manage a passionate team, fostering a culture of excellence and hospitality. - Develop creative and seasonally inspired cocktails, sourcing unique and sustainable ingredients in line with Fallow’s ethos. - Showcase expert knowledge of cocktails, wines, and spirits to engage guests with thoughtful recommendations and pairings. - Oversee daily bar operations, ensuring efficiency, compliance with health and safety regulations, and exceptional quality standards. - Manage inventory, implement cost control measures, and optimize stock rotation to maintain profitability. - Build relationships with suppliers to secure high-quality and ethically sourced ingredients and beverages. - Partner with the front-of-house and kitchen teams to create a seamless and cohesive guest experience. About You: - Proven experience as a Bar Manager in a high-quality, fast-paced environment. - Strong expertise in mixology, wines, and spirits, with a passion for innovation and sustainability. - Excellent leadership and communication skills, with the ability to train and inspire a team. - Strong organizational and time management abilities to oversee all aspects of bar operations. - A collaborative spirit and dedication to fostering a positive work culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Bartender at Roe, you will lead the bar team in delivering outstanding drinks and service while upholding the highest standards of quality and hospitality. You will play a key role in shaping an innovative and sustainable beverage program, mentoring staff, and ensuring an exceptional guest experience. Key Responsibilities: - Lead and inspire the bar team to deliver expertly crafted cocktails, wines, and beverages to the highest standards. - Oversee daily bar operations, ensuring seamless service and exceptional guest engagement. - Develop and refine cocktail menus, incorporating innovative and sustainable beverage practices. - Train and mentor bartenders, fostering a culture of continuous learning and excellence. - Manage inventory, control costs, and oversee ordering and stock rotation to minimize waste. - Ensure the bar maintains the highest levels of cleanliness, organization, and compliance with health and safety regulations. - Stay informed on industry trends, emerging techniques, and sustainability initiatives to enhance the beverage program. - Collaborate closely with the front-of-house and kitchen teams to create memorable food and drink pairings. About You: - Proven experience as a Head Bartender or Senior Bartender in a high-quality, fast-paced environment. - Strong leadership and team management skills with the ability to inspire and develop staff. - Deep passion for mixology, cocktails, and sustainable beverage practices. - Excellent customer service and communication skills, with a flair for guest engagement. - High level of attention to detail and the ability to thrive under pressure. - A team player with a proactive approach and a commitment to hospitality excellence. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Hot n Juicy Shrimp LDN is expanding, and we’re looking for a Kitchen Manager to lead our newest location in Walthamstow! If you thrive in a fast-paced environment, love great food, and have strong leadership skills, we’d love to hear from you. This is a hands-on role, ideal for someone who can lead a team, manage service, and cook to our high standards. Role & Responsibilities: - Oversee and manage daily kitchen operations, ensuring a smooth service. - Lead the kitchen team, maintaining high standards of food quality and hygiene. - Manage takeout operations efficiently, ensuring timely and accurate orders. - Handle kitchen paperwork, stock levels, and compliance requirements. - Train and support kitchen staff, ensuring consistency in food preparation. - Maintain a clean, organised, and well-functioning kitchen environment. - Cooking & Food Preparation – Prepare and cook our signature seafood dishes to perfection. What We’re Looking For: ✅ Proven experience in a kitchen leadership role (Kitchen Manager, Head Chef, or similar). ✅ Strong understanding of kitchen operations, health & safety, and food hygiene. ✅ Ability to manage a team, delegate tasks, and lead by example. ✅ Experience handling stock control, ordering, and paperwork. ✅ A proactive, problem-solving mindset with great communication skills. ✅ Proven experience as a Kitchen Manager, Head Chef, or similar role in a fast-paced environment. ✅ Strong cooking skills with a passion for delivering high-quality seafood dishes. ✅ Ability to thrive under pressure and maintain high standards during busy services. Training & Onboarding: You will undergo one month of hands-on training at our West Dulwich location before taking full responsibility for the Walthamstow branch. If you’re ready to take charge of a buzzing kitchen in one of London’s most exciting seafood brands, apply now! 🚀

As a Sales and Lettings Agent at The London Tenant, you will play a vital role in connecting tenants with their ideal rental properties in the vibrant Canary Wharf area. You will manage the entire lettings process, from property viewings to securing tenancy agreements, while providing exceptional service to both landlords and tenants. Key Responsibilities: Handle property inquiries for rental properties in Canary Wharf and surrounding areas, providing prospective tenants with detailed information and arranging viewings. Conduct property viewings with potential tenants, showcasing properties professionally and addressing any queries they may have. Negotiate rental terms on behalf of landlords, ensuring agreements that meet both the landlord’s and tenant’s expectations. Coordinate the letting process, including referencing tenants, preparing tenancy agreements, and ensuring all necessary documents are in place. Maintain strong relationships with landlords, acting as their main point of contact, advising on market trends, and helping them achieve optimal rental income. Ensure properties are marketed effectively, collaborating with the marketing team to create attractive listings and manage online property portals. Stay up-to-date on rental market trends in the Canary Wharf area, offering clients expert guidance on pricing and availability. Respond to inquiries and follow up with leads in a timely and professional manner, ensuring a smooth and efficient lettings process. Assist with tenant move-ins, conducting check-ins, and ensuring all initial concerns are addressed for a positive tenant experience. Ensure compliance with legal regulations, including referencing, right to rent checks, and deposit registrations. Qualifications & Skills: Previous experience in lettings or real estate, with a focus on high-demand areas like Canary Wharf. Strong knowledge of the local rental market and an understanding of tenant and landlord needs. Excellent communication and negotiation skills, with a customer-focused approach. Ability to manage multiple lettings at once, with strong organizational and time management skills. Proficiency in property management and CRM software is an advantage. A proactive attitude with the ability to generate leads and close deals quickly. A commitment to delivering exceptional service and building long-lasting relationships with clients. Benefits: Accommodation with performance-based commission opportunities. Opportunities for career development and growth within the company. A dynamic and supportive team environment. Flexible working hours and the option to work remotely when needed. If you’re passionate about the lettings market and want to thrive in the fast-paced Canary Wharf area, we’d love to hear from you!

Seeking an experienced Barista/FOH to join our team in FOREST GATE branch. Please make sure you are applying for the right branch. This is a full time position and shifts will be from between Mon-Sun from 6:30am - 5:30pm. Weekdays is a must and some weekends. Must be able to start early as 6:30. Main duties include; (1) Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Also servicing customers in the garden. Working with Speed and consistency. (2) Displaying, preparing and serving cakes and other light snacks to a high standard (3) Demonstrate latte Art (4) Cleaning and sanitising work areas, utensils and equipment (5) Serving customers and taking orders, multi tasking. (6) Calibration of coffee machine and grinder. (6) washing up when need to. The ideal candidate should have experience working in a fast paced environment and have the ability to work under pressure. The role also includes multi-tasking so being to prioritise your duties will be key. As front of house, the ideal candidate must have good verbal English, be friendly with good customer service skills; and have the willingness to make customers satisfied. If you got what it takes; please pop in the Forest Gate branch for direct response or message me here. please read all the details before applying. Thanks.

Ehla is looking for the next bright, enthusiastic Team Member to join our friendly and hardworking Street Food team. A customer facing role, located in various sites across South East and East London. Requirements: - Excellent customer service skills - Good English language skills - Ability to work as part of a team - Food service and handling skills - Good time keeping skills - An interest in food - Keen eye for detail and cleanliness The role requires you to arrive on time at one of our busy market locations and to help 1 or multiple colleagues to set up the outdoor location ready for service. Service is fast paced and above all tackled always with a smile, with a huge focus on our lovely customers. During service you will be required to prepare wraps and salad bowls, take payments and to generally run the FOH while a colleague runs the BOH. Great team work between FOH and BOH is key in order for service to run smoothly. Throughout the day you must make sure to keep the entire service area clean and tidy, stopping service quickly for a minute or 2 to clean is absolutely acceptable. Cleanliness is of top priority when serving food! After service you will help your colleague to clean and pack down for the day. Cleaning all equipment and surfaces before helping your colleague load all the equipment away. Bonus': - One free meal on every shift - Free transport to locations from our Woolwich unit - Cash bonus' for the whole team if targets are met - Wage is always assessed and can increase depending on focus, reliability, skills and longevity.

We are looking for an existing Chef de Partie or an excellent Commis Chef looking for their next step, who considers themselves to have a passion and flare for producing quality fresh food in an environment that makes people feel welcome. As the successful Chef de Partie you will: - Demonstrate a passion to deliver fantastic food every time - Be an active hands-on Chef de Partie/Kitchen Supervisor - You will show willingness to learn new skills, be an active team player with excellent communication skills - Working alongside your Head Chef you will be able to demonstrate your creativity and ability by helping to design and deliver new dishes for our menus and daily specials - Demonstrate great planning and organisational skills, necessary to maintain effective controls with regard to both GP and labour Our offer to a Chef de Partie - Up to £14 per hour including Service Charge - 28 days holiday per year - Average working hours 40-45 hours/ Part time also available - 20% discount in all Young’s & Geronimo pubs and hotels - Access to our Apprenticeship Scheme, development programmes and Chef Academy