Event management company•51-250 employees
Hiring with us since June, 2023
Founded in 1997 by its chairman Benjamin PATOU. The group brings together a number of exceptional establishments that create high-quality products and experiences. Its portfolio consists of around thirty establishments, mainly in Paris.
Café Laperouse
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The Commis Waiter/Waitress plays a crucial role in maintaining the restaurant's efficiency and ensuring customer satisfaction. Responsible for facilitating communication between the kitchen and the dinning area, the Commis Waiter/Waitress, is tasked by expediting dishes, clearing tables, and maintaining the cleanliness and organisation of equipment. This position is essential for ensuring the smooth operation of the restaurant. Experience in a busy environment would be preferred but not required.
- Waiter/Waitress - **£15.50 per hour package ** - Full time We have a great opportunity for a Waiter/Waitress to join the restaurant team. As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence. Excellent interpersonal communication skills and flair for hospitality are essential
- Host/Hostess - £15 per hour - Full time The Role… We have a superb opportunity for an experienced Host/Hostess to join our restaurant and bar team. This role will require you to have excellent communication and organisation skills. You will have experience of working in a high end bar and/or restaurant together with a real passion and flair for your role along with natural interpersonal skills. Ideally you will have experience using booking platforms such a as seven rooms and open table
YOUR MISSIONS : • The Chief host will be a representative of the restaurant. Responsible to build and develop relationships with guests visiting the restaurants, local Parisian residents, international guests and regular guests to drive customer loyalty and maximize revenues. • The Chief host will act as a ‘salesperson’, encouraging return customers, capturing new business and communicating any special requests and needs of guests to the restaurant management team. • The Chief host will demonstrate a deep knowledge and passion for the brand they represent and play an active role in building and managing the guest database. Key duties and Responsabilities: • Assist the Restaurant General Manager and the service colleagues to deliver exceptional standards of service and proactively build relationships with guests throughout the property, with the local community and beyond. • Welcome and interact with guests to ensure their every need is accommodated and communicated with the team. • Always exceed guests’ expectations • Become a master of guest recognition and implement initiatives to capture repeat customers and new business. • Take ownership over the guest database ensuring it is regularly updated and utilized to communicate upcoming marketing activity and use as a proactive tool to capture all potential business. • Work closely and communicate with the experience managing team to ensure guest’s needs are effectively communicated to management and all colleagues on the floor. • Actively listen and respond positively to guest questions, concerns and feedback. Support to resolve issues and follow up personally to ensure challenges are overcome. • Maintain exceptional standards of presentation and personal hygiene. • Thorough knowledge of the resort and all facilities and offerings including but limited to on-going promotions, special events, etc. • Training and development of the experience managing team. • Any other duties as assigned. • Provide guests with menus
📍The Raffles at The OWO YOUR MISSIONS : • Support the Manager, to achieve the stated objectives in sales, cost control, employee retention, health and hygiene standards and to ensure an enjoyable guest experience whilst maintaining profitability. Main responsabilities : • Create a seasonal drink menu. • Prepare mixed drinks by selecting and mixing ingredients according to recipes. • Conduct beverage/cocktail trainings focusing on innovation and improving guests experience. • Responsible for the bar upselling program ensuring the process is completed in a timely manner and according to SOP. • Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours • Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. • Prepare Store requisitions and Bar requisitions. • Extensive knowledge of classic and modern mixology, spirits and bar service • Conduct weekly training sessions with all bartenders as well as regular training on wine and cocktails. • Maintain the product quality, by checking beer pipes, cordials, juices etc. • In the absence of Assistant Manager, Bar or Manager, Bar take responsibility of all operational issues. • Any other duties as assigned. Skills, Experience & Educational Requirements • Minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant • International experience preferred • Excellent communication, interpersonal and leadership skills • Committed to and passionate about the food and beverage industry • Willing to work flexible hours . • Have a valid work permit visa
📍Mimosa London at The Langham Hotel Making sure the highest standards and quality are achieved throughout the F&B operation, whilst engaging and motivating colleagues through training, coaching and strong communication. Responsible of wine stock and up selling on the floor. Skills, Experience & Educational Requirements - Wine Knowledge WSTE Level 2/3 , Sommelier experience Minimum 3 – 5 years’ experience in a similar role in a luxury hotel or restaurant International experience preferred Excellent communication, interpersonal and leadership skills Committed to and passionate about the food and beverage industry Willing to work flexible hours
📍The Raffles at The OWO YOUR MISSIONS : • Do the service in the restaurant room from the preparation of the room until the departure of the customer, including reception, table service, “encaissement” • Adopt in all circumstances a behavior and a presentation in coherence with the company’s image • Contribute, by his professionalism, to the development of the customer MAIN RESPONSIBILITIES : • Clean the local and the equipment • Set up and manage your rank before, during and after the service. Inspects dining tables and work areas for cleanliness. • Welcome the customers and take their orders. Send the orders to the kitchen • Satisfy the expectations of all customers with simplicity, efficiency and courtesy • Maintain a professional and friendly relationship with the outlet guests to ensure their well-being • Make and verify collections operations • Reach and exceed the budgeted average ticket • Execute quickly and cleanly and in an organized manner all the instructions Relational Skills and qualities required: • Excellent presentation and communication • Be smiling, available and pleasant • Have the ability to adapt and versatility • Adapt to the diversity of the clientele. • Promote the commercial policy of the establishment. • Manage customer complaints and negative remarks. • Excellent time management • Ability to work calmly and effectively under pressure. • Self-motivated, committed and passionate about F&B • Multi-tasking capability without compromising on quality Technical and functional capabilities : • Punctual and able to work flexible working hours • Follows all hygiene requirements ISO, monitors cleanliness in his work area and ensures cleaning of those areas as per standards Educational and experience requirements • Previous experience in a similar job role for 1 year or worked in in similar position • Languages : English, French (Italian, german or spanish : optionnal
📍Mimosa London at The Langham Hotel Making sure the highest standards and quality are achieved throughout the F&B operation, whilst engaging and motivating colleagues through training, coaching and strong communication. Responsible of wine stock and up selling on the floor. Skills, Experience & Educational Requirements - Wine Knowledge WSTE Level 2/3 , Sommelier experience Minimum 3 – 5 years’ experience in a similar role in a luxury hotel or restaurant International experience preferred Excellent communication, interpersonal and leadership skills Committed to and passionate about the food and beverage industry Willing to work flexible hours
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