Godfrey and Partners•1-10 employees
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Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
This is a role within a theatrical environment. We are looking for skilled professionals with vast experience within the theatre and immersive entertainment industry. Join the Layered Reality Team as Theatre Operations Manager at Elvis Evolution Elvis Evolution is an innovative, one-of-a-kind immersive experience from Layered Reality™, the UK's leading immersive specialists, celebrating the life and legacy of Elvis Presley. Combining cutting-edge digital technology, live performers, breath-taking multimedia, and iconic music, ELVIS EVOLUTION invites guests to relive the King’s most memorable moments. Taking place at Immerse LDN at London Excel Waterfront, this high-energy, high-tech tribute promises an unforgettable experience, where guests will walk in Elvis’ blue suede shoes. Position Summary We are looking for a Theatre Operations Manager who thrives in a dynamic, fast-paced environment and is passionate about creating extraordinary guest experiences. Working closely with the Senior Operations Manager, you will play a key role in overseeing daily operations, ensuring high standards of guest service, and leading a supportive, collaborative team. This role is ideal for a proactive leader who enjoys problem-solving, team development, and delivering outstanding live events. You will be instrumental in optimising commercial performance, supporting recruitment, HR, finance, and live operations, while fostering an inclusive and engaging workplace. Why Join Us? A fun, supportive, and inclusive working environment. Opportunities for personal and professional growth and development. Company social events. Discounted food and theatre tickets. Performance-related bonus scheme. Birthday off as an extra paid holiday. 23 days of holiday plus Bank Holidays An extra holiday day for each year of completed service (up to 5 years). Work closely with the Senior Operations Manager to ensure smooth day-to-day operations across all departments, including ticketing, guest services, live performances, photography, and merchandise. Support department heads in delivering exceptional guest experiences. Equip team members with the training and tools needed to maintain high standards of presentation and service. Ensure health and safety compliance and oversee incident reporting. Handle guest queries with empathy and efficiency, making decisions on bookings, refunds, or escalations as needed. Ensure daily show reports are completed and submitted by all departments. Undertake any additional duties reasonably required. Support revenue generation across ticketing, merchandise, photography, food, and beverage. Monitor income targets and KPIs to help achieve and exceed goals. Assist with the management of the ticketing system to enhance guest experience and streamline access. Provide financial and sales insights to the Senior Operations Manager. Collaborate with partners, stakeholders, and contractors to ensure seamless operations. Support recruitment, onboarding, and training for operational team members. Help draft and manage contracts for employees, casual workers, and freelancers. Ensure company policies and procedures are upheld and regularly reviewed. Foster a positive, inclusive, and supportive team culture. Assist in HR system management, maintaining accurate records of attendance, sickness, and leave. Help organise team schedules and rotas, ensuring fairness and efficiency. Contribute to performance reviews and support team development. Work with the finance team to track budgets and manage financial reporting. Assist with payroll preparation, ensuring accuracy and timely payments. Monitor and report on sales performance to support financial planning and decision-making. What We’re Looking For We are seeking a motivated, people-focused leader with a solution-oriented approach who thrives in a fast-paced environment. If you have a passion for guest experiences, leadership, and operations, we’d love to hear from you! Essential Skills & Experience A minimum of three years’ experience in operations management within theatre, events, leisure, tourism, visitor attractions, or entertainment. Strong understanding of live event operations and team management. Experience in recruitment, onboarding, and training. Familiarity with HR processes and team development. Knowledge of health & safety regulations and best practices. Excellent organisational skills and attention to detail. A passion for creating a supportive, engaging, and inclusive work environment. Strong communication and leadership skills. Flexibility to work evenings and weekends as required. Job Details Job Title: Theatre Operations Manager Responsible To: Senior Operations Manager Job Type: Full Time (permanent) Start Date: Immediate Probation Period: 3 Months Pay: Dependent on Experience Location: ExCel London, E16 1XL Diversity & Inclusion At Layered Reality, we celebrate diversity and inclusivity, ensuring every team member feels valued and empowered. We believe that our differences make us strong. Just as every immersive experience we create blends unique elements, a diverse team is essential for crafting unforgettable memories. Inclusion is at the heart of our values because to truly connect with our guests, we must first connect with each other. Together, we’re building a culture that mirrors the inclusive stories we tell in our shows. Join us in celebrating diversity and inclusion as we create immersive entertainment that resonates with everyone. How to Apply To apply, please submit an up-to-date CV along with a Covering Letter outlining why you are excited about this opportunity and what you can bring to the role. We look forward to hearing from you!
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities of a Manager: Staff Management: Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations. Customer Service: Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment. Inventory Control: Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimize waste. Financial Oversight: Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits. Health & Safety Compliance: Ensure the coffee shop follows health, hygiene, and safety regulations at all times. Quality Control: Maintain consistency and quality in food and beverages served, following company standards. Marketing & Promotions: Implement local promotions and events to attract customers and grow sales. Equipment Maintenance: Make sure coffee machines and other equipment are regularly cleaned and properly maintained. Team Motivation: Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well. Problem-Solving: Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction. Maintain cleanliness and organization in the kitchen area. Assist with inventory management and ordering supplies. Collaborate with other kitchen staff to ensure smooth operations. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Kitchen Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional manager to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week | Sunday to Thursday We’re looking for someone passionate, energetic & extremely organised to manage our dark kitchen in Acton To manage our team of Kitchen Hands To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To report to General Manager, and Operations Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Experience in a dark kitchen is preferable but not necessary Compensation | £32,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Job Title: Assistant General Manager Location: Paesan Restaurant, Crouch End - London Wage: £15 About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration. Position Overview: We are seeking a dynamic and dedicated Assistant General Manager to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the Assistant General Manager, you will work closely with the General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team. Key Responsibilities: Assist the General Manager in overseeing daily operations of the restaurant Supervise and support staff to ensure high levels of performance and customer satisfaction Manage staff scheduling, training, and development Handle customer inquiries, complaints, and feedback with professionalism and efficiency Monitor inventory levels and coordinate with suppliers for orders Ensure compliance with health and safety regulations and food hygiene standards Contribute to marketing and promotional activities to enhance the restaurant's visibility and attract new customers Assist in financial management, including budgeting, cost control, and reporting with the GM. Requirements: Proven experience in a supervisory or management role within the hospitality industry Strong leadership and interpersonal skills Excellent communication and organizational abilities Ability to work under pressure and handle multiple tasks simultaneously Flexibility to work evenings, weekends, and holidays as required Knowledge of Italian cuisine and culture is a plus What We Offer: Competitive wage of £12.50 per hour plus service charge will go around £15.50 per hour at least. Opportunity to work in a vibrant and supportive environment. Professional development and growth opportunities. Staff discounts on food and beverages. A chance to be part of a passionate team dedicated to delivering exceptional dining experiences. Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!
Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team. Key Responsibilities: o Manage daily office operations to ensure smooth workflow. o Maintain accurate records, client databases, and documentation. o Oversee stock levels and liaise with suppliers for timely replenishment. o Handle client inquiries, complaints, and feedback promptly. o Ensure a high standard of customer service is delivered across all channels. o Monitor online reviews and client satisfaction metrics. o Assist with invoice processing and expense reports. o Prepare weekly and monthly reports on business performance for senior management. o Support budgeting and financial tracking. o Coordinate promotional campaigns and social media scheduling with marketing. o Track effectiveness of marketing efforts and provide feedback. o Liaise with external partners or influencers where needed. o Ensure compliance with health and safety and data protection regulations. o Maintain internal policies and update them as needed. o Support internal audits and quality control processes. What We Offer: A positive, growth-oriented work environment. Opportunities for professional development. Flexible working arrangements. Discounts on Feel Revive products and services.
Join Our Team as Restaurant Manager – Parker’s at Jumeirah, Knightsbridge, London. We are seeking an exceptional Restaurant Manager to lead the team at Parker’s, located in the iconic Jumeirah Hotel, Knightsbridge, London. This is a prestigious leadership opportunity for an experienced hospitality professional with a passion for excellence and a proven ability to deliver outstanding service in a globally competitive environment. As Restaurant Manager, you will oversee all aspects of the restaurant’s daily operations while championing the highest standards of guest service, team leadership, and operational efficiency. You will be instrumental in creating a vibrant, welcoming, and world-class dining experience that positions Parker’s as a destination venue on the global culinary map. About Parker’s Nestled within the luxurious setting of Jumeirah, Parker’s blends contemporary dining with timeless elegance. Our guests enjoy a refined yet relaxed atmosphere, elevated by attentive service, a curated global menu, and a commitment to excellence at every touchpoint. Whether for a casual lunch, evening cocktails, or a memorable dinner, Parker’s offers a dynamic space that celebrates food, culture, and connection. Life at Parker’s At Parker’s, we don’t just serve food—we craft experiences. Every member of our team plays a vital role in creating unforgettable moments, and as a leader, you’ll set the tone for excellence, teamwork, and innovation. We believe that great leadership starts with empathy, vision, and a drive for continuous improvement. Our culture is built on collaboration, integrity, and a shared passion for exceptional hospitality. In return, we provide a supportive environment with outstanding development opportunities and the chance to be part of something truly special. What We’re Looking For We’re looking for a Restaurant Manager who is more than just experienced—we’re looking for someone who is visionary, guest-focused, and deeply committed to operational excellence. You should bring: - Proven leadership experience in a high-end, high-volume restaurant, ideally within a luxury hotel or global dining brand - A strong track record of managing large teams and leading through influence, coaching, and clear communication - A commitment to delivering service excellence, with exceptional attention to detail and a relentless focus on guest satisfaction - Experience in budgeting, cost control, forecasting, and driving commercial performance - A hands-on management style, with the ability to lead from the floor while also thinking strategically - A genuine passion for food, beverage, and global hospitality trends - Strong organisational and problem-solving skills with a proactive, solutions-focused mindset Your Key Responsibilities - Lead and inspire the front-of-house team to consistently deliver an exceptional guest experience - Oversee all day-to-day operations, ensuring seamless coordination between service, kitchen, and back-of-house teams - Maintain the highest standards of presentation, cleanliness, and operational efficiency - Implement and monitor procedures to ensure compliance with health, safety, and hygiene standards - Drive team development through training, mentoring, and performance management - Collaborate closely with the Operations Manager, Training Manager, Executive Chef and senior leadership on menu planning, promotions, and special events - Monitor KPIs and manage budgets to ensure profitability while maintaining service quality - Represent Parker’s as an ambassador of the brand, upholding our values and reputation at all times What We Offer At Parker’s, we recognise that exceptional leadership deserves exceptional rewards. In return for your expertise, dedication, and commitment, we offer: - World-class leadership training and mentorship to support your professional journey - Clear career progression opportunities across our prestigious global restaurant group - Recognition and rewards for long service and outstanding leadership performance - Attractive incentive schemes, aligned to personal and business performance - Family-style team meals during every shift - Generous staff discounts across all our global brands - International opportunities, with the potential to grow your career across global locations within the group - A collaborative and inspiring work culture where your voice is heard, and your leadership makes a lasting impact Our Commitment to Inclusivity We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. Diversity and inclusion are central to our values, and we are committed to creating a workplace where everyone feels respected, empowered, and valued. If you require any accommodations during the recruitment process, please let our Talent Acquisition team know—we are here to support you. If you’re a passionate and experienced leader ready to shape the future of one of London’s most exciting restaurant concepts, we invite you to apply and become part of the Parker’s legacy.
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.