John Frieda Salon

We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: - Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish. - Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy. - Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy. - Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift. - Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary. - Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders. - Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: - Competitive salary of £12.5 - £13.5 - Earliest shift start at 10:00 and latest finish at 22:00 - How many hours do you need? We work around you! - Flexible working hours - Uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free meals while you’re on shift! - Opportunity to grow within the company – we’re opening new sites soon! Requirements: - Previous experience in a customer-facing role (preferred) - Great communication and interpersonal skills - Attention to detail, especially when packing orders - Comfortable working with tills and handling transactions - Positive and proactive attitude - Able to stay calm under pressure and multitask efficiently - Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼

Gaucho is looking for an enthusiastic and experienced Receptionist to join our team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a Gaucho ambassador. Benefits and Training for Gaucho Receptionist 50% off Food at all Gaucho, Referral and Length of Service Bonuses  Incentive and reward schemes Cycle to work schemes  RARE Benefits   Industry Apprenticeship Program Opportunities  Career Development and Training Programs Training provided by the Rare L.A.B Breakfast and Dinner when working  28 paid annual holidays Key Responsibilities for Gaucho Receptionist     Work with the reception team to offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit.  Ensure all Gaucho reservations are processed professionally and accurately.    Support and assist the management team to maximise sales revenues through cover driving and business optimisation   Be the face of Gaucho and demonstrate service excellence through heightened hospitality Requirements for Gaucho Receptionist Be a team player  Work well within a fast-paced environment Demonstrate a positive approach to own role and teamwork  Be approachable and well mannered   Be professional and respectful at all times   Have fun