Steps2Quality Ltd

Fast Food Restaurant Site Manager - 32K plus bonus opportunities Based in: Design District (Greenwich Peninsula) London OUR BENEFITS INCLUDE: Up to 2 free meals whilst on shift, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE Key Accountabilities Business Weekly ordering and inventory management Monitoring the daily elaboration of dishes for all brands at Guasa Group following highquality standards of the company. Maintain a constant and impactful communication with business owners; the Head of Operations; the head office; the kitchen and the rest of the team Responsible for securing a correct business operation. Weekly and Monthly control of temperature Fully accountable and responsible for the maintenance of weekly and monthly cleaning of the site, supervising the accomplishment of it by team members. Ensuring the correct opening and closing. Make sure that the due diligent book is up to date Responsible for flagging any potential risks on time that must be escalated. I.e. any issue related to food hygiene; staff; cleaning issues; issue with deliveries; etc Be the first point of contact at the site if any problem with customers occurs during the shift. Escalate necessary and important information provided by market’s management that may be relevant for the business to take actions on. Cashing up of the daily/weekly closing including bank deposit. People Enable and facilitate the communication between team members by being the first point of contact for any problem or queries that requires immediate solution before escalating it. Responsible for securing a continuous track of the training program of all new team members from the first day until this person is fully qualified and independent in about two weeks. Shares ownership and control in the management of the staff: trials; induction; uniforms; performance review; training and others Weekly rota elaboration and planning within the budget provided Ensuring the follow up of handbook’s procedures including uniform, punctuality, food safety and health and safety and the daily temperature control. Organising staff meetings including social activities. Maintain high level of engagement with other team members in order to secure good levels of morale and energy in the team Be an example of good practices in the team in terms of punctuality; uniform; up-selling products; energy in the team. Etc Promote diversity and ensure that Guasa Group continues being an amazing place to work! Guasacaca Ltd. All rights reserved. Competencies Outstanding communication skills and adaptable to different audiences such as; Managing Director, team members; customers; suppliers and others. Excellent interpersonal skills Organisation, attention to detail and resilience Problem solving Passionate about the delivery a service at high standards. Take initiative at all time Ability to work in a collaborative manner with the team is essential

About Us: Louche is a sophisticated and stylish venue located in the vibrant heart of Soho, London. Known for its chic ambiance, innovative cocktails, and exceptional service, Louche Bar offers a unique experience for guests seeking a memorable night out. We pride ourselves on delivering top-notch hospitality and creating a welcoming environment where patrons can enjoy themselves. Job Description: We are currently seeking a dynamic and experienced General Manager to lead our team at Louche. The ideal candidate will be a passionate and dedicated individual with a proven track record in bar management and hospitality operations. As the General Manager, you will oversee all aspects of the bar's daily operations, including staff management, customer service, inventory control, and financial management. You will be responsible for ensuring that the bar runs smoothly and efficiently while maintaining the highest standards of quality and service. Key Responsibilities: - Provide leadership and direction to the bar staff, fostering a positive and supportive work environment - Recruit, train, and supervise bar staff, ensuring that all team members are properly trained and motivated to deliver exceptional service - Develop and implement policies and procedures to ensure efficient and effective bar operations - Monitor inventory levels and manage stock replenishment to minimise waste and maximise profitability - Maintain high standards of cleanliness, hygiene, and safety throughout the bar area - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Work closely with the management team to develop and implement marketing strategies to attract and retain customers - Prepare and analyse financial reports, budgets, and forecasts to track performance and identify areas for improvement - Ensure compliance with all relevant health and safety regulations and licensing requirements Qualifications: - Proven experience in bar management or a similar role, preferably in a high-volume and upscale establishment - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team - Excellent communication and customer service skills - Solid understanding of bar operations, including inventory management, cost control, and staff scheduling - Knowledge of industry trends, best practices, and regulatory requirements - Ability to multitask and work well under pressure in a fast-paced environment - Proficiency in Microsoft Office and point-of-sale (POS) systems - Personal license If you are a passionate and experienced bar professional looking for an exciting opportunity to lead a dynamic team in a premier nightlife destination, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the role.

- Overview: - We are seeking a highly motivated and experienced Restaurant General Manager to oversee the operations of our tropical themed restaurant located in Lewisham. As the Restaurant General Manager, you will be responsible for ensuring the smooth functioning of all aspects of the restaurant, including customer service, staff management, financial performance, and overall guest satisfaction. Responsibilities: - 1. Operational Management: - - Oversee day-to-day operations, ensuring efficient and effective service delivery. - - Maintain high standards of food quality, presentation, and cleanliness. - - Monitor inventory levels and ensure proper stock management. - - Implement and enforce health and safety regulations. 2. Staff Management: - - Recruit, train, and supervise restaurant staff, ensuring they deliver exceptional customer service. - - Schedule and manage staff shifts to ensure adequate coverage. - - Provide ongoing coaching and performance feedback to enhance team performance. - - Foster a positive work environment that promotes teamwork and employee growth. 3. C B Customer Service: - - Ensure guests receive outstanding service and resolve any customer complaints or issues. - - Monitor customer feedback and implement improvements to enhance the dining experience. - - Maintain a welcoming and friendly atmosphere for all guests. 4. Financial Performance: - - Monitor and control restaurant expenses to meet budgetary guidelines. - - Analyse financial reports and implement strategies to maximise profitability. - - Conduct regular inventory audits and manage cost control measures. - - Collaborate with the management team to develop sales and marketing initiatives. - Requirements: - - Proven experience as a Restaurant General Manager or in a similar role. - - Strong leadership and management skills, with the ability to motivate and inspire a team. - - Excellent communication and interpersonal skills. - - In-depth knowledge of restaurant operations, including food and beverage service. - - Ability to handle high-pressure situations and make sound decisions. - - Familiarity with financial management and budgeting. - - Knowledge of health and safety regulations. - - Flexibility to work evenings, weekends, and holidays as required. - - We offer a competitive salary of £38,000 per year, along with opportunities for growth and development within our organisation. - If you are a dedicated and passionate individual with a strong background in restaurant management, we invite you to apply for the position of Restaurant General Manager at our restaurant in Lewisham.

About Native Places We are a group of apartment hotels, 4 of them located in London in key locations such as Bankside, St Paul area and Hyde Park and the rest in Manchester and Scotland. Join the team & be part of our journey!! Right now we are looking to find our next Kitchen Supervisor to join our Front of House Team In London, for our property located in St Paul Cathedral area- Native Kings Wardrobe. We are on the way to open at the end of April our Deli Counter- in a few words a food and beverage offering for our hotel guests with a simple and welcoming service. Counter is the new addition at Native King's Wardrobe. Our guests' first sense of arrival, is a reception, hotel lobby, cafe and counter deli during the day, serving small plates and drinks in the evening. We will serve classic cafe shop staples for breakfast, nourishing salads & sandwiches for lunch, and yummy small plates in the evening to complement a selection of wines, beers and classic cocktails. What the job entails? ·Oversee the ordering of food supplies and kitchen equipment, ensuring optimal stock levels at all times. ·Maintain accurate records of inventory and conduct regular stock checks to minimise wastage and maximise efficiency. ·Coordinate food preparation activities to ensure timely service and adherence to quality standards. ·Assist in the development and implementation of new menu items, ensuring the alight with our culinary vision and customer preferences ·Assist in the development and implementation of new menu items, ensuring they align with our culinary vision and customer preferences. ·Monitor kitchen operations to ensure compliance with health and safety regulations and food hygiene standards. ·Prepare and assemble a variety of food items, including salads, sandwiches, pastries and small plates. ·Follow recipes and ensure food quality meets established standards. ·Maintain cleanliness and organisation of the kitchen. ·Build positive and productive working relationship with colleagues across the business. Experience: ·Previous experience in a similar role, within hospitality industry ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1 day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are currently seeking a seasoned and results-driven Investment Banking Manager to lead our investment banking team. As the Investment Banking Manager, you will play a pivotal role in managing client relationships, executing transactions, and driving business growth in the investment banking sector. Responsibilities: Lead and manage a team of investment bankers, analysts, and support staff to deliver high-quality advisory services to clients. Develop and execute strategic initiatives to expand the firm's investment banking business and enhance market presence. Cultivate and maintain relationships with corporate clients, institutional investors, and other key stakeholders. Oversee the origination, structuring, and execution of mergers and acquisitions (M&A), capital raising, and other corporate finance transactions. Conduct comprehensive financial analysis, due diligence, and valuation assessments to support transaction execution. Prepare and present pitch materials, transaction documents, and presentations for client meetings and negotiations. Collaborate with cross-functional teams, including legal, compliance, and finance, to ensure seamless execution of transactions and regulatory compliance. Stay abreast of industry trends, market dynamics, and regulatory developments to inform strategic decision-making and client advisory. Requirements: Bachelor's degree in finance, business, or a related field; MBA or advanced degree is preferred. Proven track record of success in investment banking, with a focus on M&A, corporate finance, or capital markets transactions. Strong leadership and managerial skills, with the ability to motivate and develop a team of professionals. Excellent analytical, financial modeling, and presentation skills. Demonstrated ability to cultivate and maintain client relationships and drive business development efforts. Sound understanding of financial markets, valuation techniques, and transaction structuring. Proficiency in financial analysis tools and software (e.g., Excel, Bloomberg, Capital IQ). Exceptional communication, negotiation, and interpersonal skills. Series 7 and 63 licenses, or willingness to obtain within a specified timeframe. Joining our team offers the opportunity to lead and grow within a dynamic and collaborative environment. If you are a seasoned investment banking professional with a passion for excellence and a track record of success, we invite you to apply for the Investment Banking Manager position. Please submit your resume and cover letter outlining your relevant experience and why you would be an ideal candidate for this role. We look forward to hearing from you!

Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.

About Chayote A new Mexican Fusion restaurant opened by a young husband and wife in St Katharine Docks of Tower Bridge is looking for a young and ambitious Restaurant Manager to take on the challenge of setting and maintaining a very high standard of service. We take pride in the cuisine we present to Londoners - making no compromises in delivering high quality authentic dishes - no frozen or pre-made food. It is all made from scratch from authentic ingredients of Latin America. We are set to deliver equally high standard of service through our storytelling approach. Visiting Chayote is an 'experience' - where each dish is a different story - different inspiration from a different culture. Our guests come to experience new cuisine and our way we present it is by telling a story - this is the essence of Chayote! You will be working directly with the owners to build on the existing practices and introduce new training, inspiration and motivation for team members, incentive plans, and maintain a professional yet fun environment. We aim to grow within 3 years to open more sites - will you become part of the journey and grow with us? About the position We are seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of Chayote, ensuring exceptional customer service, and maintaining high standards of food quality and presentation. If you have a passion for the culinary industry, strong leadership skills, and a desire to create memorable dining experiences, we would love to hear from you. Responsibilities: - Manage all aspects of the restaurant's operations, including rota making, bookings management, POS product updates, service, and cleanliness. - Train and supervise staff members to ensure excellent customer service and adherence to company policies - Create employee schedules and assign tasks to optimise productivity within cost-based targets - Monitor inventory levels and place orders for supplies as needed - Collaborate with the head chef to develop promotional items and ensure consistent service quality - Ensure high customer satisfaction and resolve issues in a timely and professional manner - Maintain a safe and sanitary work environment by enforcing food safety regulations and conducting regular inspections - Implement cost-control measures to maximise profitability without compromising quality Skills - Strong leadership abilities with the ability to motivate and inspire a team - Excellent communication skills to effectively interact with staff, customers, and vendors - Solid understanding of Chayote food preparation techniques, culinary processes, and cuisine origins for storytelling. - Proven experience in managing a restaurant of similar caliber - Knowledge of food safety regulations and best practices - Ability to handle high-pressure situations while maintaining composure - Strong problem-solving skills to address operational challenges If you are passionate about storytelling approach to dining experience, South American cuisine, have exceptional leadership skills, we invite you to apply for the position. Join us and contribute to creating memorable dining experiences for our valued customers. Job Type: Full-time Salary: £38,000.00-£45,000.00 per year Benefits: Company events Referral programme Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Night shift Weekend availability Supplemental pay types: Bonus scheme Performance bonus Work Location: In person Expected start date: 13/04/2024

We are on a search to find a new Supervisor. Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Monitoring the team in following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Career progression to Supervisor and beyond! - Scoops of success Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider