Englands Lane Cafe

England ‘s Lane café/restaurant opened in 2018, serving the best antipodean-inspired vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide our customers a place where they can relax, connect with family, friends and create. To bring our vision to life, the goal of all team members is to create amazing and unique customer experiences. Job description PRIMARY RESPONSIBILITIES Responsible for preparing customer drinks orders to the required specifications Operating coffee and espresso machines (La marzocco) and any other coffee equipment Taking customer orders and sharing information with the team to prepare the orders During opening, closing and during shift coffee machine area must be spotless and presentable. Proactively manage orders and customer requests via phone, click and collect /Deliveroo Confidently demonstrating knowledge of menu and food and drink options with customers Always paying attention to presentation and standards Proactively engage with customers on arrival and on leaving To proactively keep the physical safe clean and tidy including seating, tables, counters, and all other areas Ensure all product displays are to the highest standard To support the team with all other requests to ensure the smooth running of operations Attend all team and company meetings and training events To follow all company policies and operational procedures Help on the floor when need it. Skilled barista and experience of producing high quality beverages and impeccable latte art for at least 2 years Knowledge of coffee extraction and dialling in Excellent customer service skills Experience of using till and payment systems Experience of working in a fast – paced café /restaurant environment

Making and serving excellent speciality coffee and other beverages Maintaining a clean and sanitised workstation Following health and safety guidelines Managing a positive team environment The right candidate will be: Experienced and comfortable with working busy shifts Friendly, outgoing and dedicated to outstanding customer service Tidy and self-disciplined Able to manage others The role reports to the cafe manager. Daytime hours only - no evenings. Job Type: Full-time Pay: From £13 P/H plus Tips Benefits: Discounted Food Employee discount Excellent Tips

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