Restaurant Host / Hostess
2 days ago
London
As a Host/Hostess, you play a pivotal role in crafting a memorable guest experience. Your primary responsibility is to greet guests with warmth and professionalism, ensuring their arrival is seamless and welcoming. • Provide a luxurious welcome to every guest, ensuring a calm and polished first impression., • Manage reservations, walk-ins, and guest flow using our booking system., • Curate and maintain seating plans to enhance the guest journey and maximize service excellence., • Liaise with the front-of-house team and management to ensure smooth operations., • Offer accurate wait times and ensure comfort for guests waiting to be seated., • Keep the entrance and reception area immaculate and inviting., • Assist with guest inquiries regarding menus, table requests, and special occasions., • Uphold high standards for appearance, service, and professionalism. Skills & Experience • Previous experience as a host/hostess or in a premium front-of-house role is preferred., • Exceptional communication and interpersonal skills., • Warm, confident, and polished presentation., • Ability to multitask and remain composed under pressure., • Strong organizational skills and attention to detail., • Comfortable using reservation and booking systems (training provided). What We Offer • Competitive hourly pay plus service charge., • Complimentary staff meals on shift., • Opportunities for growth within a luxury hospitality environment., • A supportive and professional team culture., • A chance to be part of a sophisticated, growing brand.