Four Seasons

About the job Citadines Holborn-Covent Garden is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £26248.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Receptionist – Shanghai-Me London Shanghai-Me is an elegant dining destination in the heart of London, blending refined Asian-inspired cuisine with exceptional hospitality. We are now seeking a Receptionist to join our front of house team and be the first point of contact for our guests, ensuring a warm, seamless, and memorable experience. About the Role As a Receptionist, you will serve as the communication hub for the restaurant, assisting the Reception & Reservations Manager and Supervisor in the smooth running of the front desk. From greeting guests and managing bookings to handling enquiries and supporting the team with daily operations, you will play a key role in delivering world-class service. Key Responsibilities Provide a warm and professional welcome to all guests. Manage reservations, enquiries, and guest profiles with accuracy and discretion. Ensure special requests, allergies, VIP guests, and occasions are handled seamlessly. Maintain an organised and immaculate reception area at all times. Assist with daily service reports, weekly and monthly admin tasks. Support the team with pre-service briefings, service sheets, and communication across departments. Uphold the highest standards of hospitality, discretion, and data protection. About You We are looking for someone who is: Passionate about hospitality and creating unforgettable guest experiences. Highly organised, with strong communication and multitasking skills. Confident, professional, and polished in presentation. Proactive and adaptable, with a can-do attitude. Experienced in a similar role within a luxury, high-volume, or fine dining environment (preferred). Why Join Us? At Shanghai-Me, you’ll be part of a dynamic team where excellence and creativity thrive. We offer opportunities for growth, a supportive work culture, and the chance to be part of one of London’s most exciting hospitality brands. How to Apply: If you’re ready to bring your energy and professionalism to Shanghai-Me, we’d love to hear from you!

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Senior Receptionist to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way. Please also attached your CV with application

We are looking for a Receptionist with OpenTable experience to join the team as part of Caprice Holdings. Tucked behind Grosvenor Square sits the fanciful 34 Mayfair where the lavish menu is as lovely as the art-deco inspired interiors. Considered the hidden gem of Mayfair with its elegant terrace, the restaurant has been delighting diners since 2011. Open all day, the restaurants offers lovingly prepared dishes for lunch, dinner and weekend brunch, ensuring there is a menu with variety to suit all tastes and occasions. Working as a Receptionist within our Restaurants will give you exposure to a busy, high volume dining operation. Our Host/Hostess enjoy these benefits: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group Unrivalled opportunities for progression across the Group Paid overtime 28 days holiday, increasing with length of service up to 5 extra days Recommend a friend scheme with great bonuses per individual referral Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more Reward programmes, long service awards and staff recognition and incentives Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group. Apply today and join us as a Receptionist. We promote a working environment in which equal opportunity and diversity is recognised, valued and encouraged. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

AGORA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a Bib Gourmand by Michelin and ranked 51st at the National Restaurant Awards 2025. OMA + AGORA opened last year in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco.[SMOKESTAK, manteca ]. About the role. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using SevenRooms is preferable but not essential. Responsibilities. • Manage the flow of walk-ins and the queue, • Manage general enquiries via email in a professional and warm manner., • Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all., • Work with the kitchen team to finalise menus for regular service and special events., • Support with booking in large groups and events., • Support the front of house team, when needed. Requirements. • Previous experience in a similar environment desirable by not essential., • Knowledge of SevenRooms preferable., • Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language to best interact with our team and guests., • Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

We have an exciting opportunity for a full-time Receptionist to join our Harrods branch location based in Central London to assist with the Reception of our store in a helpful, professional and efficient manner in line with the company’s values, mission and ethos. ADAM Grooming Atelier is an upscale male grooming brand which was founded in the UK in 2015. Over the last few years the brand has seen dramatic growth and now has 13 stores across some of London’s most prestigious areas including but not limited to Mayfair, London’s Shard and Canary Wharf as well as a store in the US in NYC. Most recently added to the portfolio is a concession within London’s famous Harrods department store. Who are we looking for : The ideal candidate must display a strong sense of initiative and independence; have strong communication skills, both written and spoken; must possess good organisational skills and able to work in a team-based environment that is fast-paced and challenging. Must be accurate and pay attention to details. Have good time management skills with the ability to prioritise and triage obligations. Key responsibilities will include but are not restricted to: · First point of contact for our customers at the store · Support day-to-day operation of the stores. · Greet customers, offer them refreshments. · Take bookings and payments. · Effectively manage stock levels and alert the Store Manager to any potential non-recoverable stock write off costs. You must have the following skills: · Excellent communicator at all times. · Well organised, attention to detail, ability to prioritise, remain calm under pressure. · Friendly, approachable and flexible - a team player. · Able to work independently seeking guidance where appropriate. · Proactive, positive, enthusiastic - demonstrates "can do" attitude. · Smart appearance and confident. · Previous Receptionist experience desirable. Due to the volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 7 days, please assume that your application has not been successful. Job Types: Full-time, Part-time, Permanent Pay: £110.00-£130.00 per day Store discount Schedule: Weekend availability Work Location: In person

Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.