Receptionist – Shanghai-Me London
Shanghai-Me is an elegant dining destination in the heart of London, blending refined Asian-inspired cuisine with exceptional hospitality. We are now seeking a Receptionist to join our front of house team and be the first point of contact for our guests, ensuring a warm, seamless, and memorable experience.
About the Role
As a Receptionist, you will serve as the communication hub for the restaurant, assisting the Reception & Reservations Manager and Supervisor in the smooth running of the front desk. From greeting guests and managing bookings to handling enquiries and supporting the team with daily operations, you will play a key role in delivering world-class service.
Key Responsibilities
Provide a warm and professional welcome to all guests.
Manage reservations, enquiries, and guest profiles with accuracy and discretion.
Ensure special requests, allergies, VIP guests, and occasions are handled seamlessly.
Maintain an organised and immaculate reception area at all times.
Assist with daily service reports, weekly and monthly admin tasks.
Support the team with pre-service briefings, service sheets, and communication across departments.
Uphold the highest standards of hospitality, discretion, and data protection.
About You
We are looking for someone who is:
Passionate about hospitality and creating unforgettable guest experiences.
Highly organised, with strong communication and multitasking skills.
Confident, professional, and polished in presentation.
Proactive and adaptable, with a can-do attitude.
Experienced in a similar role within a luxury, high-volume, or fine dining environment (preferred).
Why Join Us?
At Shanghai-Me, you’ll be part of a dynamic team where excellence and creativity thrive. We offer opportunities for growth, a supportive work culture, and the chance to be part of one of London’s most exciting hospitality brands.
How to Apply:
If you’re ready to bring your energy and professionalism to Shanghai-Me, we’d love to hear from you!
Restaurant • 51-250 Employees
Hiring on JOB TODAY since July, 2025
Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts.
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Travelodge London Brent Cross is looking for reception team member. If you love customers we are waiting for you in our team!
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