Restaurant Receptionist - Fundamental Hospitality

Cloak Room Attendant – Shanghai Me Shanghai Me, an award-winning fine dining and nightlife destination in the heart of London, is looking for a professional and reliable Cloak Room Attendant to join our dynamic team. As a Cloak Room Attendant, you’ll be the first and last point of contact for many of our guests, ensuring their experience is seamless and their belongings are handled with the utmost care. This role is ideal for someone who is personable, attentive, and thrives in a luxury hospitality environment. Key Responsibilities • Welcome guests warmly and assist with coats, bags, umbrellas, and personal items., • Issue and track cloakroom tickets to ensure accuracy and security., • Maintain the cloakroom area in a clean, organised, and presentable condition., • Return items promptly and accurately upon request., • Support with lost property procedures in line with company policy. Working Hours • Thursday to Saturday, • 9:00pm – 5:00am, • Flexibility for late-night events when required What We’re Looking For • Previous experience in hospitality or customer service preferred., • Excellent communication and interpersonal skills., • Reliable, trustworthy, and detail-oriented., • Ability to remain calm and efficient under pressure. This is a fantastic opportunity for a Cloak Room Attendant who takes pride in delivering exceptional service within a vibrant, high-end environment. Benefits • Competitive pay: £13 – £15 per hour (depending on experience), • Work in one of London’s most exciting venues., • Be part of a passionate and professional team. If you’re ready to step into this exciting role as our next Cloak Room Attendant, apply today and start your journey with Shanghai Me.

Commis Waiter/Waitress – La Maison Ani, London Join the team at one of London’s most elegant French dining destinations. We are looking for an enthusiastic Commis Waiter or Waitress to join our team at La Maison Ani, part of Fundamental Hospitality. This is a fantastic opportunity for someone with a passion for hospitality and a commitment to delivering exceptional service. What you’ll do As a Commis Waiter or Waitress, you will play a key role in ensuring smooth service and maintaining our high standards. Your responsibilities will include: · Polishing and preparing cutlery, plates, and glasses. · Refilling restaurant stations with clean, polished serviceware. · Supporting the floor team with set-up and service duties. · Maintaining cleanliness across service areas, including pot wash and linen bins. · Sweeping and keeping the floor and terrace immaculate before and during service. · Assisting with end-of-service duties, ensuring everything is cleaned, organised, and ready for the next shift. What we’re looking for · A positive, can-do attitude with a genuine passion for hospitality. · Strong attention to detail and pride in presentation. · Ability to work well under pressure in a busy, fast-paced environment. · Team player with excellent communication skills. · Previous experience in a similar role is desirable but not essential; we’ll provide training. Why join us? · Work in a stylish, high-end French restaurant. · Be part of a supportive and professional team. · Opportunities for career progression within Fundamental Hospitality’s award-winning portfolio. · Competitive salary and staff benefits. If you’re eager to learn, love working in a team, and want to be part of an exceptional dining experience, we’d love to hear from you.

Waiter/Waitress Fundamental Hospitality – London Fundamental Hospitality is expanding in London with three world-class dining destinations: Gaia, La Maison Ani, and Shanghai Me. We are looking for talented Waiters/Waitresses to join our growing team and deliver exceptional guest experiences. About the Role As a Waiter/Waitress, you will play a key role in the smooth running of the restaurant, ensuring every guest enjoys a warm welcome and outstanding service. You’ll bring energy, attention to detail, and a genuine passion for hospitality. Responsibilities As a Waiter/Waitress, provide professional, attentive, and personalised service to all guests Demonstrate excellent knowledge of the menu, wine list, and daily specials Work closely with colleagues to maintain seamless operations throughout service Ensure restaurant areas meet the highest standards of cleanliness and presentation Go above and beyond to deliver memorable moments for every guest About You Previous experience as a Waiter/Waitress in a premium or high-volume restaurant is desirable A natural passion for hospitality and the guest journey Strong communication skills and the ability to thrive under pressure Confident, positive, and a true team player What We Offer Competitive salary and service charge Clear opportunities for career progression within a growing international group Ongoing training and development to help you grow as a Waiter/Waitress Staff meals and dining discounts across all our venues The chance to represent three unique restaurant concepts in London If you’re a motivated Waiter/Waitress who wants to be part of something extraordinary, we’d love to hear from you. Apply now and join Fundamental Hospitality in creating unforgettable dining experiences.

Welcome to Shanghai Me London, a glamorous dining destination bringing the elegance and excitement of 1930s Shanghai to the heart of Mayfair. As part of the renowned Fundamental Hospitality group, we are passionate about delivering unforgettable experiences through exquisite cuisine, exceptional service, and stylish ambiance. The Role We are looking for an experienced and charismatic Cocktail Waiter/Waitress to join our team. This role is perfect for someone who thrives in a fast-paced luxury environment, takes pride in delivering top-tier service, and understands the nuances of guest satisfaction. Key Responsibilities Deliver an outstanding, personalised service to each guest. Prepare and maintain your section, ensuring it is immaculate and guest-ready at all times. Possess and demonstrate extensive knowledge of Shanghai Me’s concept, menu, and brand standards. Engage with guests professionally, taking orders with attention to detail including dietary requirements. Ensure seamless communication with runners, the bar team, and management. Maintain a clean, well-stocked waiter station and ensure equipment is polished and ready. Accurately manage orders and payments using the POS system. Support management with guest feedback and service improvements. What We’re Looking For Previous experience in high-end or luxury hospitality is essential. A confident and engaging personality with excellent communication skills. Strong attention to detail and a commitment to delivering the highest standards. A proactive, hands-on approach and a genuine passion for hospitality. Flexible availability including evenings and weekends. Why Join Us? Work in one of London’s most exciting hospitality venues. Be part of a fast-growing, international group with excellent career progression opportunities. Enjoy a competitive salary and generous service charge. Staff meals, training programmes, and wellness initiatives. A supportive, stylish, and multicultural team environment.

About the job Citadines Holborn Covent Garden is seeking a confident Night Receptionist to become part of our Front Office Team. Our properties operate 24/7. Night shifts are 11pm to 7.30am. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. As Night Receptionist, you will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Managing night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Night Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Night Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Communication, Time Management, Customer Focus, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Problemm Solving, Team Work £28275.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest., • You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will onboard and train the host team and assist the floor managers with the rota scheduling., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, leadership and communication skills, • Comprehensive knowledge of the floor operations, • Previous experience as a head host/hostess or reception supervisor, • Previous experience and knowledge of Sevenrooms, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £18.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

About the job Citadines Holborn-Covent Garden is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £26248.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

We are a well established backpackers hostel in central London and we are currently looking for our next 'super star' night receptionist. If you have a bubbly personality, like to have fun at work and willing to provide great customer service then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands on' and your job tasks will include welcoming guests to the hostel, checking in and checking out of guests, processing payments, attending the laundry room, light cleaning and tidying up duties, security and supervision. We are recruiting for a full time position and shifts will be mostly nights from 0.00 to 8am. Wages start at £12.50 per hour and are paid weekly. No previous experience required but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. You must have the right to work in UK. If interested please get in touch to arrange an interview.

Here at PRS Recruitment I am looking for a Experienced Receptionist to work at our client's office in Westminster. The role is a temporary position and will be for at least the next 2 weeks, Monday to Friday 8am to 5pm. Immediate start. The pay rate for this role is £13.85 per hour + holiday pay on top. You must have at least 1 year Reception experience ideally in the corporate sector.

Senior Visual Merchandising Executive Estée Lauder – Travel Retail EMEA Fixed-Term Contract (12 Months) Location: London We are looking for a Senior Visual Merchandising Executive to join the Estée Lauder Travel Retail EMEA team. This role is key to maintaining and elevating the brand’s visual presence across Europe, the Middle East, and Africa in duty-free and travel retail environments. Reporting to the Visual Merchandising Manager, you will be responsible for delivering high-impact visual executions across new store openings, promotional sites, and seasonal campaign rollouts. This is a fast-paced and collaborative role that offers the opportunity to work with regional and global stakeholders and contribute to the brand’s growth across Travel Retail. Key Responsibilities Project Execution & Management • Lead end-to-end VM project delivery across Travel Retail EMEA, ensuring timelines, budgets, and execution quality are met., • Manage quotes, budgets, invoices, and approvals, and ensure accurate tracking throughout each project., • Collaborate with Store Design Project Managers to align on VM estimates and delivery timelines for new counters., • Own all promotional (HPP/SPP) site executions, maintaining consistency and excellence in delivery., • Act as the key contact for all VM execution partners, including suppliers, installation teams, and internal stakeholders., • Partner with Retailers, Commercial teams, RBDs, Marketing, Finance, Store Design, Domestic and Global VM (TRWW) to ensure alignment on project timelines, brand guidelines, and execution needs., • Execute and manage regional campaigns and lightbox updates, including mock-ups, production, and installation plans., • Develop and maintain detailed planograms tailored to individual markets and assortments., • Maintain focus on key doors, VIP visits, and top locations to ensure the best-in-class brand representation., • Present VM strategies and project updates to senior stakeholders, including RBDs and brand teams., • Lead and support VM workshops, masterclasses, and seasonal brand meetings as needed., • Support wider VM initiatives and cross-brand needs where required., • Identify gaps in execution and propose creative, practical solutions tailored to the travel retail space. About You • Proven experience in Visual Merchandising, ideally within beauty or premium retail environments., • Strong knowledge of Travel Retail or global retail environments is highly desirable., • Confident managing multiple stakeholders and projects at once., • Proactive, solution-focused, and comfortable working in fast-paced settings., • Strong team player with excellent communication and relationship-building skills., • Comfortable managing budgets and external suppliers., • Able to travel regionally when required for brand or site meetings. Skills & Competencies • Project Management: Confident managing complex projects from concept to installation., • Collaboration: Ability to work cross-functionally and build strong working relationships., • Creative Thinking: Strong visual eye for design, brand aesthetics, and detail., • Problem Solving: Resourceful and agile in identifying and solving challenges quickly., • Organisation: Strong time management and ability to manage deadlines across multiple workstreams. Software Proficiency • Adobe Creative Suite (Photoshop, Illustrator, InDesign), • Microsoft Office (Excel, PowerPoint), • Experience with 3D visualization tools is a plus - SketchUp (preferred)

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.