Royal Air Force Club

• £27300–£28300 yearly
• Full-time

Receptionist

The Royal Air Force Club is a Private Members Club located in London's Mayfair which offers first-class surroundings to serving and former serving officers of the RAF and Allied Air Forces. Having opened its doors in 1922, the Club's building is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is truly a hidden gem with modern and elegant interior and facilities. The Club is very proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ Organisation. We are also proud to be a London Living Wage employer. We have an exceptional working environment and offer excellent benefits to the successful candidate. - Service Charge - Bespoke Learning - Fantastic Private Pension Plan - Recommend a Friend - Earn £500 - Interest Free Travel Ticket Loan - BenefitHub Rewards - Language Courses - Complimentary Meals on Duty - Nutritional Breakfast/Lunch/Dinner - Uniforms Dry Cleaned - Employee Assistance Programme with Hospitality Action - Plenty of Recognition Programmes and Team Events! - 28 Days Holiday Increasing with Length of Service ROLE DESCRIPTION As a Receptionist you will be responsible for working as a team to ensure the smooth operation and running of the Front Office department at The Royal Air Force Club. You will undertake Duty Manager Responsibilities as and when required. RESPONSIBILITIES AND DUTIES: 1.To provide all members and visitors to the club with a warm and friendly welcome. 2.To check in and check out (Opera system) members and guests, according to club standards. 3.To maintain and adhere to all other club standards and front office procedures. 4.To assist in the sale of club shop items & guest supplies. 5.Liaise effectively with all other departments in the club to ensure member and guest expectations are met. 6.Perform all jobs within the front desk, as per rota. 7.Take reservations in absence of Reservations Supervisor/Reservationist 8.Ensure that all Front Office areas have an atmosphere that is conducive to the overall member experience and to the delivery of outstanding hospitality and customer service 9.Ensure that reception uses members' names and rank whenever possible and extend a warm and friendly greeting to all members, paying particular attention to VIP members. 10.Respond effectively to and resolve member complaints/issues. Report as necessary & take action to avoid similar future problems. 11.Report any incidents at the club in the DM log. 12.Have impeccable time keeping (for shifts, meetings and training) in accordance with club standards (whilst presenting yourself as a role-model). 13.Support the Concierge team where required. Finance: 1.Ensure adherence with all credit policies/procedures and daily banking reconciliation to avoid and reduce monies discrepancies. 2.Daily postings and ensure all relevant paperwork is correctly completed. 3.Ensuring cash in/out procedures are carried out effectively. Management of Front Desk Resources: 1.Monitor the use of all stationery and carry out relevant stock checks – re-order when necessary. 2.Assist with Security where required, ensuring fire equipment is working & appropriately maintained in accordance with fire procedures 3.Assist with IT ensuring all computer and software equipment is working. 4.Assist with Security in maintaining door alarm routines & systems 5.Assist Security in maintaining surveillance equipment routines and systems Other Tasks/Duties: 1.Attend and participate in monthly departmental meetings and daily briefings. 2.Duty Management cover weekdays, evenings and at weekends when on shift. 3.Check daily DM log 4.Awareness & adherence to policies & procedures in the staff handbook, & in particular with regards to H&S, fire, anti-terrorism regulations and relevant legislation in these areas. Hours: 40 hours/week Responsible to: Front Office Manager, Front Officer Supervisor

2 months ago

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• £14.5 hourly
• Full-time

Receptionist

Gordon Ramsay Restaurants

We have a fantastic opportunity for a charismatic Receptionist to join our passionate team at the Savoy Grill by Gordon Ramsay at the iconic Savoy Hotel. Savoy Grill, one of London’s most iconic restaurants and home to hundreds of years of Hollywood and history, is the very definition of ‘gourmet glamour’. Located in the legendary Savoy Hotel, the restaurant is decked with shimmering chandeliers, polished wood, burnished mirrors, and white clothed tables. Guests can choose from an array of classic dishes including Gordon’s signature Beef Wellington and crêpes suzette, flambéed at the table for a little bit of dining drama. What you do as a Receptionist: You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging manner, and taking responsibility for maintaining a high standard of guest care You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience You are confident in handling calls, recording bookings, dealing with guests enquiries, and responding to emails You naturally enjoy building rapport with guests in a friendly but professional way You are keen to use your organizational, communication, outstanding customer service skills, and passion for creating memorable guest experiences to ensure the highest standards are constantly achieved What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% discount on food and drink in select UK restaurants Discounted Hotel Stays with Gordon Ramsay Restaurant partners globally 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Meals on duty If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

5 minutes agoLondon

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• £10.25–£11 hourly
• Full-time

Hotel Receptionist

Hotel Receptionist required for a boutique hotel in central London. Experience in checking in/out and dealing with customer requests. You should be eligible to work in the UK , start immediately and work 40 hours a week. Hotel experience is essential.

12 minutes agoMaida Vale, London

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• £12 hourly
• Full-time

Receptionist

Emerald Group

EXCITING NEW OPENING! We are a friendly and professional team looking for a receptionist that is eager to learn and have fun while working! Riviera is the new South of France restaurant part of Emerald Hospitality Group. The venue has breath taking London views and the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. We have many benefits including sales incentive, bonuses, amazon vouchers, discounts across all our restaurants, and premium drink gifts. Join us now :)

58 minutes agoSt. James's, Westminster

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• £30000–£32000 yearly
• Full-time

Restaurant Receptionist

Pollen Street Social is looking for a Receptionist of the highest standard with a genuine passion for hospitality and a desire to make every guest feel welcome. Experience running reservations is essential, with the ability to maximise space and proactively sell all our restaurants has to offer. In return for this skill set we can offer an industry learning & development programme, fantastic work life balance and the chance to have real input and influence over the operation of the restaurants. Experience in a similar role, preferably using a reservation system e.g. OpenTable, Sevenrooms, Quandoo, Resy. Fluency in English with an outgoing personality and a winning smile. Perfect presentation with impeccable manners. Excellent communication skills, both in person and over the phone. Great problem-solving and leadership skills and know how to keep cool under pressure. Mayfair, London, Greater London, United Kingdom Office & Admin 3 months ago

12 hours agoMayfair, Westminster

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• £13 hourly
• Part-time

Receptionist

Goldmills are hiring Receptionists for temporary shifts at a stunning fine-dining restaurant in the heart of London's Mayfair. We are looking for someone who; - Has excellent written and verbal communication skills - Has experienced as a Receptionist in a fine-dining/5* venue - Is well-presented and well-mannered - Can greet guests efficiently, professionally and with a smile! - Can answer telephone calls and take messages accurately - Can make bookings and answer customer queries If you are looking for a fun Front of House role for immediate start then this could be just the role for you!

16 hours agoLondon

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• £25000 yearly
• Full-time

Gym Receptionist

As a Gym Receptionist, you will serve as the first point of contact for members and visitors to the gym. Your primary responsibility is to provide exceptional customer service, assist with inquiries, and ensure a smooth and welcoming experience for all individuals entering the facility.

17 hours agoCity of London, London

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• £12–£13 hourly
• Full-time

Receptionist

The Ivy Collection

The Ivy Collection Receptionist embodies the glamour of the restaurant, while making sure the floor runs smoothly at all times. The first and last person our guests see when they visit, you’ll be the beginning and the end of the Ivy experience. That’s why you’ll need an unflappable personality, excellent communication skills and a flair for teamwork. As Receptionist, you’ll get to develop these even further while answering calls, liaising with different departments, and maintaining cloakroom organisation. In return, we’ll give you an industry-leading pay package, and in-role support from the Senior Receptionist and Reception Manager to ensure your wellbeing. You’ll also have incredible opportunity for career progression and the training to make sure you succeed, plus access to an impressive array of benefits. Our Receptionist will enjoy these benefits: o Free food and drinks when working from our restaurant menus o Discounts for all employees and up to three friends when dining in a hand-picked selection of our restaurants o Book your birthday off – guaranteed o An additional day’s holiday every year for the first five years o We reward Refer a Friend – if you successfully refer someone you can earn a reward of up to two thousand pounds o Regular social activities organised through our social committee o On every anniversary we celebrate by giving you a gift o Extra discounts for all our team on gym memberships, Shopping, Mobile phones, travel and much more… With a rich history and an enviable reputation, The Ivy Collection is a market leader in prestige restaurants. We have exciting future ahead of us as we continue to open our iconic restaurants across the UK and Ireland. We want you to share in that. We’re committed to the wellbeing of our entire team and offer structured employment paths and training at every level to ensure your confidence, and your career, grows with the collection every step of the wa Chelsea, London, Greater London, United Kingdom

22 hours agoRiver Thames, London

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• £14–£15 hourly
• Full-time

Restaurant Receptionist

manteca

job description/responsibilities - respond to all guest inboxes | hello and events - be the face of the venue, greeting guests on arrival - make sure allocations, special requests and occasions are noted and communicated during service - manage the seating plan including turn times during the shift - make sure all managers are aware of turn times - ensure the allocations of tables are spread in a consistent way to not overwhelm the service or the kitchen - log customer complaints/guest feedback - forward any relevant emails found in the shared mailboxes to the relevant person - make sure emails are checked at all times and people are responded to in a timely manner, - update the events calendar and resy accordingly. - deal with events enquires following the guidelines laid out by manteca - ensure menus are printed before service and updated outside - update lightspeed to reflect the daily offering - ensure handovers are sent out on time within the schedule

23 hours agoShoreditch, Hackney

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