Wellbeing Hotels

We’re looking for a confident, proactive Duty Manager to join our dedicated team and help deliver exceptional guest experiences at every touchpoint. If you're a natural leader with a passion for service and attention to detail, this is your opportunity to shine! ** What You’ll Be Doing:** - Conducting regular walk-arounds of the property to ensure cleanliness, safety, and presentation standards are maintained - Assisting guests with any needs or concerns, providing swift solutions and a warm, professional presence - Monitoring guest satisfaction throughout their stay and encouraging feedback - Ensuring all teams (reception, housekeeping, F&B, etc.) are briefed, equipped, and ready to deliver excellent service - Performing room checks for quality control and readiness - Supporting adherence to hotel standards and operational processes - Providing accurate, helpful information to guests about services, local attractions, and amenities - Acting as the go-to person in the absence of senior management What We’re Looking For: - Previous experience within hospitality - Excellent communication and problem-solving skills - Strong attention to detail and a proactive mindset - A calm and composed approach in high-pressure situations - A passion for exceeding guest expectations - Flexibility to work varied shifts, including weekends and holidays ** Why Join Us?** Be part of a supportive and dynamic team culture Opportunity for growth and career progression Competitive salary & staff benefits Make a genuine impact on the guest experience and hotel operations Ready to lead by example and take pride in delivering world-class service? Apply now

General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management  Employment Type: Full-time  Salary: £40,000 - £45,000 per annum  Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*

At Honi Poke, our General Managers are the heart of the shop, energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day. As a General Manager, you’ll be accountable for the business performance of your shop. Core Responsibilities: - Build a profit plan that keeps People, Hospitality, and Quality front and centre. - Manage controllable costs like labour and waste to hit targets. - Use KPIs to drive shop performance through regular review and team development. - Work closely with your Area Manager to continuously improve performance. - Oversee stock control and inventory management to ensure availability and minimise waste. This is You: - A confident communicator who leads with honesty and energy. - Detail-focused, spotting the small stuff that makes a big impact. - Comfortable working across all roles, from mise en place to leadership. - A true team builder who brings people together and earns their trust. - Passionate about food, service, and creating a great place to work. - Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure. - Always listening, learning, and helping others grow. If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Restaurant Manager, you will be at the heart of daily service operations. Working closely with the Assistant General Manager, you will lead the front-of-house team on the floor, ensure a smooth and dynamic service, and help cultivate a culture of excellence, sustainability, and collaboration. This is a hands-on leadership role for someone who thrives in fast-paced, high-quality environments. Key responsibilities: - Support the Assistant General Manager in managing day-to-day operations with precision, efficiency, and warmth. - Lead and motivate the front-of-house team during service, ensuring every guest has an exceptional experience. - Uphold Fowl’s high standards of hospitality, consistency, and attention to detail. - Assist with scheduling, rotas, and floor plans to ensure optimal team performance. - Contribute to recruitment, onboarding, and continuous staff training and development. - Help manage stock, suppliers, and deliveries, ensuring the highest quality and minimal waste. - Ensure compliance with all health, safety, licensing, and hygiene regulations. - Play a key role in implementing and upholding sustainable practices throughout operations. About you: - Proven experience as a Restaurant Manager in a high-quality, fast-paced restaurant. - Strong floor presence with natural leadership skills and a guest-focused mindset. - A genuine passion for hospitality and sustainability. - Excellent communication and organizational abilities. - Confidence in managing service, solving problems on the spot, and keeping a cool head under pressure. - Familiarity with budgeting, stock control, and basic financials is a plus. - A team player with the ability to inspire and support colleagues at all levels. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

General Manager – Marvee’s Food Shop, Ladbroke Grove Love Caribbean flavours? Live for late-night vibes and proper good music? This one’s for you. We’re on the hunt for a switched-on, charismatic General Manager to take the reins of a unique, multi-concept venue right in the heart of Ladbroke Grove. Part bar, part restaurant, part music-led hangout – this is a rare chance to truly make your mark. Marvee’s Food Shop – the brainchild of Chef Dom Taylor – opened its doors at UNDR in May, bringing bold Caribbean flavours and big energy to West London. Now we need a strong, people-first leader to run the day-to-day, take full ownership, and drive things forward with passion and purpose. You’ll be stepping into a creative, close-knit crew who treat each other like family – big dreams, no ego, and plenty of room to grow. What You’ll Be Doing: Running the show –* leading front-of-house and keeping vibes high from open ‘til late Customer love – handling bookings, reviews, enquiries and making every guest feel like a regular Team management – building fair, flexible rotas and making sure everyone’s working happy Training & development – guiding the FOH team to deliver next-level service, every time Linking up with the kitchen – keeping the flow smooth between pass and floor Keeping it clean & safe – making sure all health, safety, and hygiene standards are compliant & 5 star rated Stock & cost control – keeping an eye on ordering and costs to help maximise profits Culture builder – creating a positive, supportive space where people want to work About You: 5+ years in hospitality leadership – ideally as a GM, AGM or an experienced floor manager ready for the next big move A real people person – confident, approachable, and able to deliver and inspire energy Organised but relaxed – can handle the pace without losing your cool Passionate about Caribbean food, culture, and music Hungry to grow – you want to take ownership and help build something special This is your chance to lead something fresh, fun and full of flavour. If you’re ready to make noise in the West London scene, we’d love to hear from you.

Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: TBC Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: ⁠ ⁠Assist with setup of operational procedures, supplier sourcing, and opening plans ⁠ ⁠Help recruit, train, and onboard the opening team ⁠ Operations Management: ⁠ ⁠Oversee smooth day-to-day running of the front of house and kitchen ⁠ ⁠Ensure compliance with health, safety, food hygiene, and licensing laws ⁠ ⁠Manage stock levels, place orders, and handle deliveries and inventory checks ⁠ ⁠Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: ⁠ ⁠Create a warm, welcoming atmosphere for guests from day one ⁠ ⁠Lead by example on the floor, maintaining high service standards ⁠ ⁠Resolve customer issues quickly and professionally Team Leadership: ⁠ ⁠Train, motivate, and supervise front-of-house staff ⁠ ⁠Provide barista training and uphold quality coffee standards (if applicable) ⁠ ⁠Conduct regular performance check-ins and help staff grow in their roles Financial Management: ⁠ ⁠Track and manage budgets, margins, and sales targets ⁠ ⁠Monitor and control labour, food, and beverage costs ⁠ ⁠Prepare reports and suggest improvements to boost profitability Requirements: ⁠ ⁠Experience as a Restaurant Manager or Supervisor (ideally in a new opening) ⁠ ⁠Strong knowledge of ordering systems, stock-taking, and rota creation ⁠ ⁠Excellent leadership, organization, and communication skills ⁠ ⁠Confidence training and leading a team from the start Well rounded knowledge of wine and bar service ⁠ ⁠Flexibility to work evenings, weekends, and holidays as needed ⁠ ⁠Familiarity with EPOS and scheduling systems Preferred: ⁠ ⁠Barista experience with the ability to train others in espresso and milk techniques ⁠ ⁠Experience with opening a restaurant or café ⁠ ⁠Food hygiene or health & safety certification ⁠ ⁠Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.

We have an exciting opportunity for an experienced Assistant Manager to join our fantastic team at Street Pizza – Battersea. Street Pizza - Battersea is the ultimate destination only a stone's throw from iconic Battersea Power Station, serving signature bottomless pizzas, cocktails, wines and beers in Battersea, right by the river. Live sports and banging tunes - with iconic DJs, game days and unforgettable nights, with pizza by your side. Quite simply, it's Pizza without rules. And quite frankly, it's legendary. As Assistant Manager you must: • Have previous experience as a Manager within a busy restaurant environment • Work closely with the General Manager as a key figure within the restaurant and overall running of the team & restaurant • Have a strong personality with the confidence to play an integral role in leading the restaurant. • Be a leader and have the ability to inspire a team. • Have a strong financial understanding • Have exceptional communication skills What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.