MF Consultancy

*Please note this position is due to start in September. RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We now have an exciting opportunity to join our Reservations team at 5 Hertford Street Club as a Reservations Assistant. Why work with us as a Reservations Assistant? • Salary of £28,000.00 per annum, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday., • Sundays always off, • The club is closed on Sundays, Bank Holidays and throughout Christmas each year What will you do? • Answering the main club line and being the first point of contact for callers to the club., • Transferring calls internally, taking messages, and passing on to the relevant department /person., • Taking reservations using SevenRooms, making cancellations, changes and amendments. What are we looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Excellent phone manner and organisational skills, • Knowledge of SevenRooms booking system, • Ability to multi-task Excellent rapport building and inter-personal skills, • Good IT/Admin Knowledge

Personal Assistant to the Manager We are looking for an organised and dependable Personal Assistant to support the Manager with the day-to-day running of the business. The role is primarily administrative and computer-based, requiring strong organisational skills and confidence using office software and digital systems. Key Responsibilities • Managing emails, calendars, and appointments., • Handling incoming calls and responding to enquiries., • Maintaining accurate digital records and filing systems., • Preparing documents, spreadsheets, invoices, and reports., • Data entry and updating company databases., • Assisting with scheduling and general office administration., • Monitoring and organising business correspondence., • Supporting the Manager with ad hoc administrative tasks., • Ensuring information is handled confidentially and professionally. Requirements • Good IT and computer skills, including Microsoft Office (Word, Excel, Outlook)., • Strong organisational and time-management abilities., • Excellent written and verbal communication skills., • Attention to detail and accuracy., • Ability to work independently and manage multiple tasks., • Professional and reliable approach to work. Desirable • Previous administrative, office, or customer service experience., • Familiarity with spreadsheets, databases, and online systems., • Experience managing emails, documents, or scheduling software. This position would suit someone who is organised, computer-literate, and enjoys administrative work in a fast-paced environment.

Location: London, UK Job Type: Full-time Salary: £13.01 per hour About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

Personal Assistant / Operations Administrator Location: Office Based / Willesden NW10 (London) Salary: £450 per week Hours: Monday to Friday About Us We are a fast-growing group of businesses operating across the automotive, EV charging, and home services sectors. We are looking for a highly organised and proactive Personal Assistant / Operations Administrator to help support the day-to-day running of multiple businesses. This is an exciting opportunity for someone who enjoys variety, taking ownership of tasks, and helping a growing company stay organised and efficient. Key Responsibilities • Answer incoming phone calls and customer enquiries, • Manage email inboxes and respond to customer queries, • Schedule appointments, surveys, installations, and meetings, • Follow up customer quotations and leads, • Liaise with engineers, suppliers, and subcontractors, • Organise calendars and appointments, • Create invoices and maintain records, • Assist with recruitment and job advertisements, • Monitor and update CRM systems, • Support social media and marketing activities, • General administration and business support duties Requirements • Excellent communication skills, • Professional telephone manner, • Strong organisational skills and attention to detail, • Ability to multitask and prioritise workload, • Confident using Microsoft Office, Google Workspace, and online systems, • Previous administration, PA, office management, or customer service experience preferred, • Positive attitude and willingness to learn What We Offer • £475 per week salary, • Monday to Friday working schedule, • Friendly and supportive working environment, • Opportunity to grow with the business, • Long-term career progression into Office Manager or Operations Manager roles, • Varied and interesting workload across multiple industries To Apply Please send your CV along with a short covering note explaining why you would be a good fit for the role and any relevant administration, customer service, or PA experience. We are looking for someone reliable, organised, proactive, and capable of becoming a key part of our growing team.

Job Title: Office & External Relations Administrator Location: NW London Position Type: Part-Time (Monday–Friday, TBC) About Us We are a dynamic and expanding property management and investment company based in NW London. We manage a diverse and expanding portfolio of residential and commercial properties. As the business continues to scale, we are seeking a highly organised and proactive individual to support office operations, external stakeholder coordination, and administrative functions across the Group. Role Overview The Office & External Relations Administrator plays a central role in ensuring the smooth operation of the office, supporting the CEO and coordinating with partners, suppliers, and external stakeholders across property and finance. The role requires strong organisation, clear communication, and the confidence to manage a broad range of responsibilities in a busy, growing business. Key Responsibilities Office Operations & Administration • Oversee daily office operations, ensuring an organised and professional work environment., • Prepare documents, maintain filing systems, and ensure administrative records are up to date., • Manage data entry, database maintenance, and reporting on property-related and internal records. • Monitor office supplies, technology, and general office upkeep. Executive & Team Support • Provide administrative support to the CEO, including diary management, meeting scheduling, and occasional PA tasks. • Support the wider team, including property managers and external finance contacts with administrative and compliance-related tasks. External Relations & Communication • Act as a key liaison for external vendors and other third parties., • Handle incoming communications (phone, email, and post) professionally and efficiently., • Build and maintain strong working relationships with external property management and finance/accounting teams. • Process invoices, manage supplier communications, and maintain accurate financial records., • Coordinate with external accountants and finance partners to support smooth financial workflows. Property & Compliance Coordination • Assist, where necessary, with coordinating project work, and tracking follow-up actions., • Support the creation and maintenance of organised processes, tracking systems, and compliance-related documentation. • Maintain systems to ensure timely completion of property and administrative tasks. Skills & Qualifications • Proven office administration experience: property-related sector experience is helpful but not essential. • Excellent organisational and multitasking abilities, with strong attention to detail., • Clear and confident written and verbal communication skills., • Proficiency in Microsoft Office; ability to learn new software quickly., • Ability to work independently while contributing effectively to a small team., • Confident liaising with external suppliers, contractors, or professional service partners., • Basic finance or bookkeeping knowledge is desirable but not essential. Hours • Part-Time: (Monday–Friday, TBC) Benefits • Competitive salary based on experience, • Opportunities for career development within a growing organisation, • Supportive, collaborative, and stable work environment

Administrative Support • Managing calendars and schedules, • Organizing meetings and appointments, • Preparing documents, reports, and presentations, • Handling correspondence (emails, letters, calls), • Screening phone calls and messages, • Responding to emails on behalf of the employer, • Coordinating with clients, staff, and vendors, • Acting as a point of contact, • Booking flights, hotels, and transportation, • Preparing travel itineraries, • Organizing business events or personal functions, • Managing reservations and logistics

Diary & Inbox Management: Screening calls, monitoring inboxes, and prioritizing complex meeting schedules. Travel Logistics: Arranging itineraries, transport, and accommodation, often including international travel. Meeting Support: Organizing meeting rooms, preparing presentations, taking minutes, and tracking action items. Administration: Filing, managing databases, compiling expenses, and acting as the first point of contact for clients and staff. Private/Lifestyle Support: (Common for Private PAs) Booking restaurants, running errands, or managing household staff and personal appointments. Handling and responding to all correspondence including phone calls, emails and letters Scheduling appointments and organising diary entries Setting reminders for meetings, appointments and other important tasks Making travel and hotel arrangements Planning conferences, workshops, seminars and other events Taking notes at meetings, preparing the minutes and subsequently distributing to all participants Liaising with other members of staff and external parties such as clients and press Preparing expense reports and maintaining a filing system

In-person Executive Assistant Temporary Summer Opportunity – Fixed Term I’m looking for a confident, outgoing, and personable assistant to join me for a temporary summer opportunity on a fixed-term basis. This role is ideal for someone who enjoys meeting new people, building genuine relationships, and creating strong rapport with prospects in a smooth, respectful, and engaging way. It would particularly suit a motivated go-getter who enjoys creating non-traditional networking opportunities, stepping outside their comfort zone, and turning their passions into real projects and experiences. You should be comfortable taking instructions, listening carefully, working closely with management, and being ready to execute tasks effectively throughout shifts and activities. The role also requires someone who can adapt quickly in a fast-paced environment while maintaining a professional and approachable manner. Based in London, the role will primarily involve Friday and Saturday evening shifts, with the possibility of occasional weekday evening work. This is an excellent opportunity for students or anyone looking to earn additional income while gaining valuable real-world experience, communication, relationship building, and turning prospects into sales opportunities. What I’m Looking For • Confident and outgoing personality, • Strong communication and interpersonal skills, • Comfortable building rapport with prospects and helping turn conversations into sales opportunities, • Ability to take instructions well, listen carefully, and execute tasks effectively, • Professional, respectful, and approachable manner, • Well-presented appearance with a smart / smart-casual dress sense suitable for representing the brand during sales pitches and networking opportunities, • Reliable and flexible with evening availability What You’ll Gain • Increased confidence in communication and relationship building, • Flexible part-time evening work, • A fun, fast-paced, lively, and busy city environment, • Extra income over the summer period Location: London Schedule: Primarily Friday & Saturday evenings, plus occasional weekday evenings Contract: Temporary / Fixed-Term Summer Role