London
About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role • Greet and meet guests at the deli desk., • Present our deli and coffee, provide relevant information to our guests (food allergies, portions, various upselling and add-ons)., • Preparing and serving beverages, ranging from simple to elaborate ones., • Inform guests about our specials and any dishes or drinks that we are currently promoting., • Offer hot drinks or deli recommendations upon request., • Up-sell in both deli (pastry and cakes) and beverages., • Take accurate orders., • Taking accurate payments from customers., • Communicate efficiently with the Front of House and managers., • Maintaining inventory and equipment by cleaning and recording any defects., • Check your crockery and area for cleanliness and presentation and report any issues., • Arrange barista and deli settings, maintaining a tidy section., • Keeping the work environment safe, sanitary, and organized., • To respect the Allergen standards laid out by the law and Chez Antoinette standards., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests. Requirements • Previous experience in high paced environment, • Previous barista experience (Espresso machine)
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