Limited complany•1-10 empleados
En JOB TODAY desde marzo, 2025
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As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of Client Experience Assistants and Executives, while reporting to the General Manager. Some of your key responsibilities will include: • Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client request in a timely and professional manner, while adding a personal touch, this includes but is not limited to, mail handling, the ordering of supplies for their business or ordering taxis, hotels and restaurants • Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services (training will be provided) • Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills, creating show offices to support the sales department • Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients. • Tracking – you will be responsible for tracking clients monthly spends, supporting our finance department • Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success. • Identifying opportunities – create the perfect client experience is vital for the success of One Avenue, you will be given autonomy to review our hospitality offering to our clients and create suggestions based on your findings.
Executive Assistant to CEO – Central London Part-Time or Full-Time | Flexible Hours | About Us: We are a dynamic, fast-growing group operating multiple premium retail brands in Central London. Our ethos is built on excellence, personal relationships, and delivering superior service. We’re seeking a highly capable Executive Assistant to support the CEO directly across business and operational activities, ensuring maximum efficiency and focus at the top level. Role Overview: You will be the CEO’s right hand — proactively managing diaries, prioritising tasks, handling sensitive information, and ensuring smooth day-to-day operations across multiple shops and projects. Discretion, initiative, and exceptional organisational skills are critical. Key Responsibilities: Calendar management, travel planning, and meeting scheduling Drafting communications, reports, and professional correspondence CRM and lead management (Zoho CRM experience preferred but not required) Light project management across marketing, stock control, and shop operations Liaising confidently with internal teams, suppliers, and clients Handling confidential information with absolute professionalism Anticipating needs and solving problems before they arise The Ideal Candidate: 3–5+ years experience supporting business owners, directors, or senior leaders Extremely organised, efficient, and detail-driven Confident communicator, both written and verbal Strong tech skills (Excel, CRM systems, cloud-based tools) Positive, resourceful, and solutions-oriented personality Discreet and highly trustworthy London-based (or able to travel into London when needed) Bonus Points For: Previous experience in luxury retail, property, or entrepreneurial businesses An interest in business strategy, branding, or personal development Ability to occasionally assist with personal errands or private matters Why Join Us? Direct mentorship from an experienced CEO Opportunity to make a genuine impact across exciting brands Flexible working environment and respect for work-life balance Growth opportunities as the company scales further
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour
Office Assistant - Property Management Company (Finsbury Park) We are a friendly and growing property management company based in Finsbury Park, and we’re looking for a professional Office Assistant to join our team. Key Responsibilities: Handle customer service inquiries via phone, email, and in person Support tenants and landlords with day-to-day requests Update internal systems and records Assist the property management team with general office duties Requirements: Fluent in English and Spanish (spoken and written) Strong communication and organizational skills Professional, reliable, and a team player Basic computer skills Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekends!) Location: Finsbury Park, London Why Work With Us? Supportive and welcoming team environment Opportunities to learn and grow within the property sector Beautiful, bright office space close to transport links We value work-life balance — enjoy your evenings and weekends free! Be part of a company that truly values customer service and employee development If you’re proactive, customer-focused, and ready to join a growing team, we would love to hear from you!
Hotel Receptionist – Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Join a top-tier optical practice known for exceptional customer service, bespoke eyewear solutions, and leading luxury brands. Realeyes Finchley is looking for a warm, professional, and highly organised Receptionist to be the face of our beautiful store and deliver a first-class experience to every client. Why Join Us? Competitive salary of £26,000 per annum plus team bonus Pension scheme for your future Work-life balance: Enjoy Sundays off and one weekday off Saturday work is a must – be part of our busiest, most exciting day Be part of a luxury practice offering bespoke optical products Work in a team that’s passionate about high-quality care and service Join a company with outstanding customer reviews and a commitment to excellence What You’ll Do: Greet clients with warmth and professionalism Manage appointments and client records Handle front-desk operations and administrative tasks Support the team in delivering an outstanding patient journey Champion our values of quality, care, and service About You: Passionate about customer service and making people feel welcome Strong communication and organisational skills Experience in a luxury, retail, or healthcare setting is ideal Tech-savvy and confident using booking systems and email Ready to work Saturdays and be part of a fun, ambitious team Be Part of Something Special At Realeyes Finchley, we’re not just an opticians. We are a luxury destination for vision and style. If you’re committed to delivering top-notch service and want to grow with a forward-thinking team, we’d love to hear from you. Apply now and step into a role that reflects your passion for excellence!
About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture
Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.